Café Manager

Restaurant Associates

Location: New York, NY Work Schedule: Monday-Friday 7:00am - 4:00pm Salary: $68,000 - $78,000 Other Forms of Compensation: Comprehensive benefits package

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A !

Job Summary

We are seeking a results-driven Café Manager to join our Restaurant Associates team. The Café Manager is a pivotal leader responsible for the holistic café experience, bridging the gap between innovative hospitality and operational excellence.

Reporting to the Multi-Unit General Manager, you will leverage your hospitality and operational expertise to partner with key stakeholders across the account. Your mission is to deliver a world-class food service experience that delights our guests and aligns with our partner’s strategic goals. You will oversee all facets of the café, from financial stewardship and labor management to fostering a high-performance team culture.

R/A is deeply committed to a culture of workplace and food safety, which you will champion every day! As the Café Manager, you will set the standard for responsible practices, ensuring the well-being of you, our guests, and our valued team members.

The food program’s vision is to inspire and enable the world to make food choices and use food experiences to develop more sustainable lifestyles and communities. Apply now and become an integral part of our philosophy!

Job Description

Key Responsibilities:

• Safety Standards: Strategically enhance and enforce a culture of food and workplace safety, including rigorous allergen management and compliance with all health regulations.
• End-to-End Experience: Design, manage, and take full ownership of the overall café experience, ensuring every touchpoint - from atmosphere to service - reflects excellence.
• Hospitality Excellence: Establish and maintain a high standard of hospitality that is warm, inclusive, and proactively engages our guests.
• Cultivate Talent: Lead the professional development of your team, fostering a culture of continuous learning, growth, and high associate engagement.
• Fiscal Performance: Take full accountability for financial and budgetary responsibilities, including meticulous inventory control and labor management..
• Culinary Synergy: Collaborate closely with the culinary leadership team to ensure a seamless integration between back-of-house innovation and front-of-house service.
• Champion Inclusion: Actively integrate diverse perspectives and experiences into the café’s culture, building a team that reflects our global community.
• Stakeholder Management: Maintain robust relationships with client partners and regional leadership to ensure the café consistently exceeds program expectations.

Preferred Qualifications:

• Education: Associates degree is preferred, or equivalent professional experience.
• Inspirational Leadership: Value-driven leadership characterized by a deep sense of purpose, responsibility, and the ability to inspire a large, diverse team.
• Management Experience: A minimum of 2–4 years of management experience in a high-volume café, restaurant, hotel, or stadium environment.
• Operational Alignment: A deep-seated passion for the intersection of exceptional food and world-class service.
• Communication: Strong written and verbal communication skills, with the ability to present to stakeholders and provide clear executive direction.
• Technical Proficiency: Proficient in computer and technical skills, including a working knowledge of Google Suite tools (Sheets, Docs, Slides).
• Certifications: ServSafe Manager Certification is preferred.
• Union Environment: Experience managing and navigating in a Union Environment is a plus.

Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

Req ID: 1587039 Restaurant Associates Michael Juelke [[req_classification]]