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Customer Service Associate
CRC Management Co., LLC
1348 Southern Blvd Bronx, NY
- $17 USD / hour
Customer Service Associates (CSAs) report to a Store Manager and are responsible for the daily duties involved in maintaining high levels of customer service through offering a clean, safe,…
Added just now
CM
Customer Service Associate
CRC Management Co., LLC
Bronx, NY
- $17 USD / hour
Customer Service Associates (CSAs) report to a Store Manager and are responsible for the daily duties involved in maintaining high levels of customer service through offering a clean, safe,…
Added just now
RC
Restaurant Manager
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Vernon Hills, IL
- $21 to $21.75 USD / hour
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Compass Group

ACCOUNT MANAGER - REMOTE

NC, United States

Salary: $85,000 - 105,000 (commensurate with experience)

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Job details

Pay: Salary: $85,000 - 105,000 (commensurate with experience)
Experience: 3-5+ years’ experience in account management/customer success, foodservice distribution, or chain restaurant procurement.
Posting language: English
Posted: Nov 6, 2026

Original job description

Salary: $85,000 - 105,000 (commensurate with experience)

Who is Foodbuy? We are the industry leader in procurement and supply chain solutions. We are the subsidiary of the world's largest contract foodservice company (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group-- which is the world’s largest contract food and support services provider.

Why Foodbuy? We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.

Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates. Job Summary

The primary duty of the Account Manager position is a learning level customer facing role responsible for the day-to-day communication, program penetration, customer satisfaction, and revenue growth within assigned customers to meet business objectives. This position will support the assigned customers’ supply chain teams based on contract requirements. Duties also include department support activities as requested by manager. Target accounts are mid sized.

Responsibilities:

Find and implement customer opportunities for supply cost reduction, rebate growth, quality and safety improvements, improved environmental sustainability, and expanded use of local and diversity vendors. Become a trusted advisor for customers by developing expertise in a broad range of programs and the unique needs of assigned customers. Create, develop and maintain strong relationships with customers to grow business volumes. Manage all aspects of customer contract requirements using project management planning tools. Facilitate cross-functional activities to help ensure customer satisfaction and program growth. Create clear and concise written materials and presentations (e.g., strategic account plans, executive business reviews). Facilitate customer meetings in a timely and actionable manner. Work in a team environment to support customers, company and suppliers. Virtual calls with each client frequently to review product adoption, showcase new or upcoming programs, and align on mutual goals. Provide training and support to customers utilizing company technology and reporting platforms. Responsible for the health of customer relationship, including regular and timely communication. Develop, maintain and prospect relationships with key customer representatives. Develop and maintain strong knowledge of all program offerings, business solutions and services available to customers. Perform other duties as assigned.

Qualifications:

3-5+ years’ experience in account management/customer success, foodservice distribution, or chain restaurant procurement. Bachelor’s degree strongly recommended or equivalent work experience. Strong understanding of supply chain procurement. Ability to build effective long-term interpersonal relationships proactively across functions both within the organization and external parties, working with others towards mutually acceptable solutions. Excellent customer/client relationship skills, both internally and externally. Intermediate knowledge of Microsoft suite of applications is required. A strong understanding of the financial, commercial, technological and social aspects of business and value chain and how it relates to the competitive environment. Excellent communication skills both verbal and written. Proven ability to engage others and handle interactions with individuals or groups to obtain commitment, compromise or settlement in a way that promotes win-win solutions and mutual goals or interests. Ability to draw conclusions and insights from large and small data sets, quickly and accurately. Ability to achieve results: be action-oriented and possess tenacity; demonstrated self-starter with the ability to work independently to create value. Ability to travel up to 10%.

Apply to Foodbuy today! Foodbuy is a member of Compass Group USA Click here to Learn More about the Compass Story

Associates at Foodbuy are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Foodbuy maintains a drug-free workplace.

Req ID: 1588443 Foodbuy Margaret Lovette [[req_classification]]

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