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ES
Assistant Store Manager
Extra Space Storage
Corcoran, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added just now
GS
Assistant Store Manager - Shakopee
Goodwill-Easter Seals of Minnesota
Shakopee, MN
- $55,158 to $77,431 USD / year
The Assistant Store Manager is responsible for maximizing donations to ensure sales and revenues are met by providing leadership and guidance to create a store
Added just now
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - St. Cloud, M
Planned Parenthood North Central States
Saint Cloud, MN
- $11.41 to $28 USD / hour
Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program…
Added just now
ES
Assistant Store Manager
Extra Space Storage
Brooklyn Park, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 1 min ago
GS
Workforce Development Supervisor - Automotive
Goodwill-Easter Seals of Minnesota
Saint Paul, MN
- $63,458 to $88,988 USD / year
Program Quality Assurance: Responsible for quality of services provided by assigned staff and is also accountable for assisting the Manager for the overall excellence and success of the…
Added 1 min ago
RH
Instrument Processing Technician
Regions Hospital
Saint Paul, MN
- $23.92 to $33.52 USD / hour
Completion of an associate degree program or higher OR
Added 1 min ago
RH
Instrument Processing Technician
Regions Hospital
Saint Paul, MN
- $23.92 to $33.52 USD / hour
Completion of an associate degree program or higher OR
Added 1 min ago
GS
Re-Entry Counselor
Goodwill-Easter Seals of Minnesota
Saint Paul, MN
- $26.52 to $37.2 USD / hour
…progress meetings as well as tracking and reporting individual and program activities. Serves as an advocate for participants, develops job and career opportunities for individuals and…
Added 1 min ago
RH
Supervisor, Administrative Nursing Flex
Regions Hospital
Saint Paul, MN
- $51.85 to $77.77 USD / hour
Bachelor's degree in Nursing OR Associate degree in Nursing and currently enrolled in a Baccalaureate degree program in Nursing with an established date of completion required. (Bachelor's…
Added 1 min ago
RH
Supervisor, Administrative Nursing Flex
Regions Hospital
Saint Paul, MN
- $51.85 to $77.77 USD / hour
Bachelor's degree in Nursing OR Associate degree in Nursing and currently enrolled in a Baccalaureate degree program in Nursing with an established date of completion required. (Bachelor's…
Added 1 min ago
CG
GENERAL MANAGER
Compass Group, North America
Saint Paul, MN
- $85,000 to $95,000 USD / year
Great dining is about more than great food. It’s about the people who make every diner feel welcome. As General Manager at this busy corproate dining account (new business), you’ll lead the…
Added 1 min ago
Senior Brand Manager - Minneapolis, MN
General Mills, Inc.
Minneapolis, MN
…Buffalo, Cinnamon Toast Crunch, Annie's and more. As a Brand Manager, you'll be a full-spectrum business leader, driving strategy, stewarding brands, and leading cross-functional teams to…
Added 1 min ago
Brand Manager - Minneapolis, MN
General Mills, Inc.
Minneapolis, MN
…Buffalo, Cinnamon Toast Crunch, Annie's and more. As a Brand Manager, you'll be a full-spectrum business leader, driving strategy, stewarding brands, and leading cross-functional teams to…
Added 1 min ago
District Manager II- Minneapolis, MN
Compass Group, North America
Minneapolis, MN
Full-time and part-time positions offer the following benefits to associates : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
Added 1 min ago
PP
Per Diem Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Brooklyn Par
Planned Parenthood North Central States
Minneapolis, MN
- $11.41 to $28 USD / hour
Under immediate supervision of the Health Center Manager, the Medical Assistant or Licensed Practical Nurse performs routine clinic duties associated with a reproductive health program…
Added 1 min ago
PP
Per Diem Nurse Practitioner - Minneapolis, MN
Planned Parenthood North Central States
Minneapolis, MN
- $48 to $60 USD / hour
Under general and clinical supervision of the Advanced Practice Clinician Manager, administrative supervision of the Health Center Manager, and in collaboration with the Associate Medical…
Added 1 min ago
Manufacturing Engineer I - Associate
Graco, Inc.
Rogers, MN
Strictly adhere to safety standards and improve the overall effectiveness of current safety program by identifying and eliminating potential safety hazards or conditions that exist.
Added 18 mins ago
Personal Banker Associate I Clearlake
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 18 mins ago
Personal Banker Associate Briar Forest
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 18 mins ago
Personal Banker Associate Westheimer Parkway
Fifth Third Bank, National Association
Katy, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 18 mins ago
Personal Banker Associate Hedwig Village
Fifth Third Bank, National Association
Houston, TX
…Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the…
Added 33 mins ago
U
Registered Nurse Case Manager Full-Time Days MMH
UHS
BRADENTON, FL
- Full-time
…robotic-assisted surgery with the da Vinci® Surgical System, a weight–loss program, orthopedic services, outpatient and inpatient radiology and rehabilitation, respiratory care, sleep,…
Added 33 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
White Lake, MI
- $17 to $19 USD / hour
- Full-time
Supervise all store functions and associates while in the role of Manager on Duty
Added 33 mins ago
Hospice Registered Nurse
Elara Caring
Adrian, MI
To continue to be an industry pioneer in delivering unparalleled care, we need a Hospice Registered Nurse Case Manager with commitment and compassion. Are you one of them? If so, apply…
Added 33 mins ago
Daytime Team Member
Potbelly Sandwich Works LLC
Brighton, MI

Closed listing

Compass Group, North America

PATIENT EXPERIENCE MANAGER

Louisville, KY, United States

Salary: $65,000-$70,000

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Salary: $65,000-$70,000
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Crothall Healthcare

Salary: $65,000-$70,000

Other Forms of Compensation:

Pay Grade: [[payGrade_obj]]

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com .

Job Summary

Job Summary:

Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.

Key Responsibilities:

Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit

Maintains and supports client satisfaction at a level that ensures account retention

Administers required client/customer surveys and responds in a timely and effective manner

Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives

Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs

Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)

Ensures compliance with all regulatory agencies (CMS, JCAHO)

Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success

Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts

Works closely with on-site management team to reach operational goals

Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize

Participates in all Patient Experience Department learning sessions including monthly educational webinars

Provides recognition for employee when programs are implemented with success

Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success

Compose patient satisfaction reports as needed to management.

Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.

Preferred Qualifications:

HS diploma/GED or equivalent combination of education and experience; 4 year degree preferred

2-3 years in-servicing experience in customer service training

Hospitality and healthcare experience preferred

3-4 years experience in service-oriented operations

Good coaching and on the job training skills required

Excellent organizational skills and ability to multi-task essential

Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Associates at Crothall are offered many fantastic benefits.

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf) or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1587434

Crothall Healthcare

CINDY SWIDERSKI

[[req_classification]]

About employer

More about this job

Skills

Customer service
Employee relations
Reporting
Regulatory compliance
CMS
Operations management
Coaching
Organizational skills
Microsoft Windows
Office software
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook

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