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Added 2 mins ago
Customer Success LATAM
GitLab
Remote, United States
…complex problems. Co-create the future with us as we build technology that transforms how the world develops…
Added 4 mins ago
D
Technical Project Manager, Global Operations (Reagent Assay/Hardware Development, NPI)
Danaher
Chaska, MN · Minneapolis, MN
- $135,000 to $145,000 USD / year
The Technical Project Manager, Global Operations for Beckman Coulter Diagnostics is responsible for the continuous improvement, global standardization and embedding of our project and…
Added 12 mins ago
Trolley Infrastructure Manager
Mid-South Transportation Management, Inc.
Memphis, TN
The Manager of Trolley Infrastructure is responsible for the safe, reliable, and effective management of MATA’s trolley infrastructure, including the fixed facilities and systems that…
Added 17 mins ago
Lead Funeral Arranger - Queen of Heaven Mortuary
Archdiocese of LA
Rowland Heights, CA
Under general supervision of the location manager help, organize, coordinate, execute, and assist in managing the Catholic Mortuary activities. May also help manage a harmonious interaction…
Added 22 mins ago
Machinist
Sybridge Technologies
Winchester, TN
From design to production, we utilize cutting-edge digital technologies to help our clients achieve their product development goals. As a Machinist you'll be responsible for programming and…
Added 23 mins ago
Engineer Senior Principal – Space Vehicle Systems / Simulators
BAE Systems
Boulder, CO
Job Description Our Aerospace & Mission Systems (AMS) division is seeking a Principal Systems/Software Engineer to join our Space Vehicle Simulator team. In this role, you will work at the…
Added 23 mins ago
BIM Intern (Summer 2027)
Arup
New York, NY · Newark, NJ
Help teach other team members and new hires the software skills necessary to be successful in their jobs
Added 24 mins ago
Senior Product Operations Engineer, Space
Anduril Industries
Costa Mesa, CA
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and…
Added 24 mins ago
Senior Manager, Counter Intrusion
Anduril Industries
Irvine, CA
Collaborate across nearly every Anduril team. Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business…
Added 24 mins ago
Senior DevOps Engineer, Space
Anduril Industries
Costa Mesa, CA
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and…
Added 25 mins ago
G
3D Printing Territory Sales Account Manager
GoEngineer
Rancho Cordova
- $70,000 to $170,000 USD / year
…helping companies accelerate innovation through engineering software, industrial and professional 3D printing, and digital manufacturing…
Added 27 mins ago
Senior Engineering Manager
Best Buy
Richfield, MN
Experience delivering customer-facing digital products in Agile environments using modern software development lifecycle practices
Added 28 mins ago
Supervisor IS
Clean Harbors
Deer Park, TX
…exceptional three-pronged safety system, innovative career development platform, committed customer service, deep industry expertise, and advanced technology and automation. We are…
Added 31 mins ago
Patient Care Coordinator, Highline Vision Center
EssilorLuxottica Group
Aurora, CO
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Added 36 mins ago
Technology Support Analyst
RubinBrown LLP
Denver, CO
The Technology Support Analyst will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to RubinBrown team members in all locations…
Added 37 mins ago
Customer Success Manager
Kore Wireless Canada Inc.
GA
As a Customer Success Manager (CSM) at KORE, you will be the strategic partner and advocate for our assigned customer portfolio, owning the post-sale lifecycle from onboarding through…
Added 40 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 40 mins ago
Senior Analyst Relations Manager
Tailscale
Remote, United States
As a Senior Analyst Relations Manager at Tailscale, you’ll play a key role in shaping how industry analysts understand our technology, vision, and place in the market. Sitting within…
Added 41 mins ago
AU
Technology Services Technician I
Anaheim Union High School District
Anaheim, CA
- $5,388 to $7,090 USD / month
The Technology Service Technician is responsible to site and District administrators for maintaining computers, peripherals and other technology equipment and software. The Technology…
Added 42 mins ago
Senior Data Engineer
Nextech
Remote, United States
If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a…
Added 42 mins ago
Software Engineer - AI
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…opportunity to contribute to the company’s success. As a(n) Software Engineer - AI within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH,…
Added 42 mins ago
Quantitative Analytics & Model Analyst Senior - Credit Loss Forecasting (CLF)
PNC
Pittsburgh, PA · Washington, DC · Charlotte, NC · East Brunswick, NJ · Cleveland, OH · Tysons Corner, VA
This role requires strong Python software-development skills, solid quantitative and data-engineering capabilities, and experience delivering reliable analytical solutions in enterprise…
Added 42 mins ago
Artificial Intelligence Software Engineer
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
Contribute to best practices for AI engineering, model governance, scalability, and software development.
Added 42 mins ago
Software Engineer - AI Agents / Generative AI
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…an opportunity to contribute to the company’s success. As a Software Engineer - AI Agents / Generative AI within PNC's technology organization, you will be based in Pittsburgh, PA, Dallas,…
Added 43 mins ago
Operations Technician (Technician III): DORA-Executive Director's Office-Hybrid
State of Colorado
Denver, CO
…not limited to: Compliance; Metrics and Analytics; Business Technology and Innovation; Organizational Development; and Onboarding. This position also conducts Customer Operations…

Companion Data Services

Sr Client Advocate I

Columbia, SC, United States
State College, PA, United States
Dallas, TX, United States

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Job details

Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Summary

Companion Data Services provides leading IT solutions and managed services. We operate multiple geographically disperse data centers, including two of the nation’s largest healthcare data centers – both rated among the top five percent of data centers worldwide by MIPS. With three U.S. locations and decades of experience in government, commercial and education markets, our innovative solutions and reliable services allow clients to focus on core business and improve outcomes. Our data centers host applications process billions of transactions, supporting state, federal and commercial business. Description

Position Purpose:

The Senior Client Advocate serves as the central point of contact for all Contract related issues, managing a constant flow of incoming requests and forward each request to appropriate support area. Responsible for establishing, building, and maintaining sustainable client relationships. Ensures appropriate client communication, client focus, and client control of priorities by coordinating with the client organization at strategic, tactical, and operational levels. Works with customer to identify opportunities for innovation, cost reduction, improved efficiencies and business challenges. Acts as a liaison between I/S and leadership for assigned business units. Ensures that the design and integration of proposed system, software, and hardware solutions leads to the development and growth of the business through effective use of technology. May participate in the training and development of staff. May assist department managers in the day-to-day operations of the department.

Location:

This position is full time and fully onsite in Columbia, South Carolina, State College, PA, or Dallas, TX. This position will have occasional on call/nights weekends based on any incidents that are reported by the client or Disaster Recovery.

Logistics:

Companion Data Services – one of BlueCross BlueShield of South Carolina’s subsidiary companies.

This position is not eligible for sponsorship now or in the future.

What You’ll Do:

Technical Account Management --- Acts as an account manager responsible for the collection, analysis, review, documentation, and communication of customer needs and requirements. Ensures I/S solutions are tailored to the customer’s strategies by continually obtaining a complete understanding of the customer’s business needs from initial requirements to final implementation. Communicates quickly and accurately. Manages political and interpersonal issues. Fosters relationships between the customer and the I/S organization as well as analyzes problems, settles disputes, and negotiates with the customer within current contractual boundaries. Acts as specialists in client’s business and generalists in I/S products and services.
Steering Support --- Helps the customer define their business needs as specific changes and works with the customer on priority setting. Allows the customer to have major influence over I/S work priorities, therefore improving customer control over costs of products and services that I/S delivers. Assists in the definition of I/S work/audit requests and completes the packaging and delivery of I/S work/audit requests estimates and supporting documentation to customer. Negotiates final estimates, authorization, and start/completion dates for each request with customer. Provides tracking of work requests to allow better control of costs. Monitors work requests to ensure delivery of products and services based on customer’s priorities, estimates, and dates.
Systems/Services Monitoring --- Monitors service levels, reports actual versus agreed to service levels, and reviews service levels with the customer to determine opportunities for improvement. Establishes and reports metrics that measure I/S performance and satisfaction to customer. Reports Service Level Agreement (SLA) performance. Analyzes requested and existing SLAs for reasonableness and takes appropriate action. Reports overall customer status to the I/S Management. Provides strategic consultancy support to assigned customers in defining of designing business or technological processes. Responsible for quality oversight of the project work being done to ensure on-time delivery, within budget, with high quality, and to the customer specifications.
Internal Marketing --- Takes proactive marketing approach when communicating with customer in response to external requests for change or internal I/S product activity. Focuses on customer needs and makes customer aware of potential offerings that could meet those needs and/or add value. Designs products and services with common components that can be leveraged across many customers. Establishes pricing, obtains approval by LOB management, and packages/delivers to customer. Focuses the communication with the customer on features offered and works with I/S team to propose and build tailored, customer-focused solutions.
Product Improvement --- Research/discovers opportunities to employ the proper subsets of I/S and its products and services. Identifies the customer’s strategic business strategies and finds the right products and services to fill the customer’s need and uses internal Marketing to sell the solution. Research and tracks industry trends and maintains knowledge of new technologies in the area of expertise to better evaluate business unit service requests, requirements, and proposals. Summarizes the customer’s business strategies and communicates the customer’s needs to the I/S organization.

To Qualify for This Position, You’ll Need the Following:

Required Education:

Bachelor's

Degree Equivalency:

Associates degree plus an extra 2 years job related work experience for a total of 9 years of required work experience (see "required work experience")

11 total years required work experience.

Required Work Experience:

7 years I/T related experience to include experience in client relationship management, I/S marketing, and process/product improvement.

Required Skills and Abilities:

Exceptional communications (verbal and written) skills with assertive yet customer-focused style.
Strong leadership, teamwork skills and the ability to communicate with all management levels.
Strong technical knowledge along with strong analytical and conceptual skills.
Understanding of information systems, business processes, and the key drivers and measures of success for the business unit and the organization.
Knowledge of the company’s business practices and direction along with the assigned business area’s products and processes.
Understanding/knowledge of technological trends used to bring solutions to business units.
Strong business analysis experience across multiple lines of business.
Strong LOB experience to include working closely with I/T in the development/implementation of systems.
Demonstrated competency in strategic thinking with strong abilities in client management and relationship building/management along with a service attitude.
Demonstrated competency in management of resources to meet goals and multiple projects.
Participation on multidiscipline, high-performance work teams.
Ability to negotiate terms and scope of work documents.
Ability to prepare and present formal presentations.
Effective problem solving and conflict resolution skills.

Required Software and Tools:

Microsoft Office.

We Prefer That You Have the Following:

Prior IT project management, IT Business Analysis, IT Account Management, IT Solutions, IT Operations or similar experience.
Knowledge of Commercial Healthcare Claims.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

Some states have required notifications. Here's more information.

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More about this job

Skills

Implement ICT recovery system
Documentation
Communication skills
Packaging
Research
Leadership
Teamwork
Business processes
Business analysis
Relationship building
Manage resources
Presentation skills
Problem solving
Conflict resolution
Microsoft Office
Project management

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