Operations Quality Control Manager
- Bethel, CT, United States
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Job details
- Posting language
- English
Original job description
About Company:
Nationwide Experts in Network, Security, Wireless & AV Integration ComNet Communications LLC is a leading integrator of technology infrastructure, backed by four decades of experience delivering scalable, high-performance solutions nationwide. We design, install, and maintain critical systems that power structured cabling, wireless connectivity, data centers, physical security, in-building wireless, and audio visual environments. With a strong focus on safety, quality, and service excellence, ComNet is a trusted partner to enterprise clients across diverse industries. From complex, multi-site deployments to large-scale network builds, we bring the technical expertise and operational capacity to support the evolving demands of today’s connected world. Who We Are Founded in 1984, ComNet Communications has grown to become a trusted network infrastructure partner for Fortune 500 companies, national enterprises, and regional businesses. Our team of highly skilled professionals provides end-to-end services - from initial design through project completion - with a focus on safety, quality, and operational excellence. Our reputation is built on integrity, technical expertise, and a commitment to customer success. Our National Footprint ComNet Communications operates across the United States with regional offices and field teams ready to support projects nationwide. Our scalable workforce and national reach enable us to manage complex, multi-site deployments with consistency and speed. Commitment to Safety & Sustainability ComNet Communications prioritizes a culture of safety and environmental responsibility. Our safety-first approach ensures our teams meet or exceed all regulatory and industry standards. We are committed to sustainability practices that include recycling of cabling materials, reducing packaging waste, and implementing efficient installation methods to minimize environmental impact.
About the Role:
The Operations Quality Control Manager iis responsible for ensuring the successful execution, quality, safety, and profitability of telecommunications projects. This role combines quality control oversight with operational support, employee development, and project coordination, with a primary focus on launching and supporting all remote large-scale projects valued over $500,000.
Key Responsibilities:
- Project Kickoff & Transition: Participate in project handoffs, thoroughly review the Scope of Work (SOW), identify potential risks, and coordinate with the Operations Manager and project team to ensure a smooth transition to the on-site foreman.
- Quality Control: Perform random field inspections and spot checks to verify all installations meet BICSI standards, company requirements, and project specifications. Identify deficiencies and ensure corrective actions are completed promptly.
- Safety Compliance: Promote a safety-first culture, enforce company safety procedures, and hold all employees and field personnel accountable for maintaining a safe work environment.
- Operational Support: Work closely with the Operations Manager to identify process improvements, streamline workflows, reduce rework, and complete projects ahead of schedule without compromising safety or quality.
- Employee Training & Development: Train, mentor, and coach employees and field leadership to improve technical skills, workmanship, productivity, and overall performance.
- Accountability & Performance Management: Address performance issues through coaching, corrective action, or disciplinary measures as appropriate and in accordance with company policies.
- Reporting & Communication: Document inspection findings, project risks, quality issues, and employee performance concerns, providing timely updates and recommendations to the Operations Manager.
- Cost & Margin Protection: Identify installation errors, inefficiencies, material waste, and other issues that could negatively impact project budgets, schedules, or profit margins. Recommend corrective actions before problems escalate.
Qualifications:
- 15 plus years’ experience managing complex, multimillion dollar low voltage projects
- Proven success managing and developing field talent
- Ability to manage budgets and profitability of large scale low voltage projects
- Strong knowledge of safety standards
- Strong knowledge of BICSI standards, structured cabling, and installation quality requirements.
- Experience with project handoffs, SOW reviews, employee training, and quality inspections.
- Strong leadership, communication, problem-solving, and organizational skills.
- Ability to travel up to 50 %
- Commitment to safety, accountability, quality, and continuous improvement.
Success in this role is measured by installation quality, employee development, safety compliance, reduced rework, improved project efficiency, and protection of project margins.