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Quality Engineer II, Travel & Lifestyle Services
American Express
Phoenix, AZ · Sunrise, FL
Integrates agentic AI tools into test design, documentation, execution, and defect management workflows to improve testing efficiency and coverage across applications and systems
Added 1 min ago
Growth Support Specialist, Enterprise & GMN
American Express Global Business Travel
Jefferson City, MO
+ Data Management & Hygiene - Clean and maintain contact and account data in Salesforce and prospecting tools, including removing duplicates, updating missing fields, and removing outdated…
Added 1 min ago
Software Development Engineer in Test (SDET)
Blue Marble Geographics
Hallowell, ME
Added 1 min ago
TE
Utility Worker
TEMPO Employment Services
Presque Isle, ME
- $24 USD / hour
::: Qualifications - ::: {role="presentation"} Valid driver\'s license required
Added 1 min ago
Product Manager
Meta
Augusta, ME
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Added 1 min ago
Lead Information Security Engineer - Red Team
Lumen
Augusta, ME
Experience developing security tools, exploits, payloads, automations, and new Red Team capabilities.
Added 1 min ago
AT
Senior Enterprise Security Architect
Akamai Technologies, Inc.
Augusta, ME
- $119,600 to $215,400 USD / year
Demonstrate expertise in Agentic Security, API and AI runtime security, network firewalls, WAF, CNAPP, and SecOps tools like SIEM/SOAR.
Added 1 min ago
Analytics Program Manager
Meta
Augusta, ME
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Added 1 min ago
Design Project Lead, Data Center Design and Construction
Meta
Augusta, ME
Added 1 min ago
Director, Product Management, Select Regional Team
Travelers Insurance Company
Augusta, ME
What is a Must Have
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Global Supply Chain Manager, ODM Network Switches Infrastructure Supply Chain
Meta
Augusta, ME
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Added 1 min ago
Senior Analyst, Hub Data & Analytics
CenterWell
Augusta, ME
…dashboards, reporting, datasets, and decision-support solutions using tools such as Power BI, Databricks, and…
Added 1 min ago
EI
Inside Sales Representative
EBSCO Information Services
Augusta, ME
- $56,335 to $80,475 USD / year
…balance working remotely offers. There will be ample resources, tools, training, and support to ensure your success as an Inside Sales Representative and your development and career growth…
Added 1 min ago
Breast Nurse Specialist - Mammography
Northern Light Health
Bangor, ME
Spreadsheet application with the ability to use calculations, formulas, graphing tools, pivot tables, and a macro programming.
Added 1 min ago
Privacy Data Analyst, Evidencing and Monitoring
Meta
Augusta, ME
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Added 1 min ago
EG
Automated Test Engineer
Eliassen Group
Augusta, ME
- $40 to $50 USD / hour
Added 1 min ago
Data Governance Strategy & Transformation Director
EY
Alpharetta, GA · Atlanta, GA · Austin, TX · Boston, MA · Chicago, IL · Cleveland, OH · Dallas, TX · Fort Worth, TX · Jacksonville, FL · Los Angeles, CA · Minneapolis, MN · Jericho, NY · Philadelphia, PA · Raleigh, NC · Rochester, NY · San Francisco, CA · Seattle, WA · Secaucus, NJ · Washington, DC · Hoboken, NJ
Added 1 min ago
Data Governance Technology Delivery Associate Director
EY
Chicago, IL · Jacksonville, FL · Boston, MA · Minneapolis, MN · Washington, DC · San Francisco, CA · Rochester, NY · Raleigh, NC · Secaucus, NJ · Austin, TX · Jericho, NY · Philadelphia, PA · Cleveland, OH · Dallas, TX · Alpharetta, GA · Los Angeles, CA · Fort Worth, TX · Seattle, WA · Atlanta, GA · Hoboken, NJ
Proficiency with enterprise project management tools, collaboration platforms, dashboards and automated reporting.
Added 1 min ago
Data Product & Asset Governance Associate Director
EY
Alpharetta, GA · Atlanta, GA · Austin, TX · Boston, MA · Chicago, IL · Cleveland, OH · Dallas, TX · Fort Worth, TX · Jacksonville, FL · Los Angeles, CA · Minneapolis, MN · Jericho, NY · Philadelphia, PA · Raleigh, NC · Rochester, NY · San Francisco, CA · Seattle, WA · Secaucus, NJ · Washington, DC · Hoboken, NJ
Added 1 min ago
Data Governance Technology Portfolio & Programme Associate Director
EY
Los Angeles, CA · San Francisco, CA · Secaucus, NJ · Rochester, NY · Austin, TX · Jacksonville, FL · Chicago, IL · Boston, MA · Raleigh, NC · Jericho, NY · Dallas, TX · Fort Worth, TX · Alpharetta, GA · Washington, DC · Seattle, WA · Minneapolis, MN · Philadelphia, PA · Atlanta, GA · Cleveland, OH · Hoboken, NJ
…measures to improve portfolio practices and consistent use of…
Added 1 min ago
Data Governance Assurance & Stewardship Associate Director
EY
Alpharetta, GA · Atlanta, GA · Austin, TX · Boston, MA · Chicago, IL · Cleveland, OH · Dallas, TX · Fort Worth, TX · Jacksonville, FL · Los Angeles, CA · Minneapolis, MN · Jericho, NY · Philadelphia, PA · Raleigh, NC · Rochester, NY · San Francisco, CA · Seattle, WA · Secaucus, NJ · Washington, DC · Hoboken, NJ
Added 1 min ago
Data Governance Platforms & Workflow Product Associate Director
EY
Alpharetta, GA · Atlanta, GA · Austin, TX · Boston, MA · Chicago, IL · Cleveland, OH · Dallas, TX · Fort Worth, TX · Jacksonville, FL · Los Angeles, CA · Minneapolis, MN · Jericho, NY · Philadelphia, PA · Raleigh, NC · Rochester, NY · San Francisco, CA · Seattle, WA · Secaucus, NJ · Washington, DC · Hoboken, NJ
Added 1 min ago
Data Governance Policy, Controls & Lifecycle Associate Director
EY
Alpharetta, GA · Atlanta, GA · Austin, TX · Boston, MA · Chicago, IL · Cleveland, OH · Dallas, TX · Fort Worth, TX · Jacksonville, FL · Los Angeles, CA · Minneapolis, MN · Jericho, NY · Philadelphia, PA · Raleigh, NC · Rochester, NY · San Francisco, CA · Seattle, WA · Secaucus, NJ · Washington, DC · Hoboken, NJ
Added 1 min ago
TD
Work From Home Customer Service and Sales Representative
The Delaney Agency llc
Remote, United States
- $75,000 to $120,000 USD / year
Added 1 min ago
TD
Remote Sales Representative
The Delaney Agency llc
Remote, United States
- $75,000 to $120,000 USD / year

Community Services for Every1

Process Improvement Specialist

Buffalo, NY, United States

From $24.95 USD / hour

Apply on secure4.saashr.com About employer

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Job details

Pay: From $24.95 USD / hour
Posting language: English

Original job description

Conducts and provides general quality control, compliance, and quality improvement activities, through a review of agency processes and procedures. This includes participating in agency audits, self-survey and other activities that help identify those opportunities for improvement. Plays an integral role in the improvement process.

Completes Agency Self Survey and Fiscal Audits for assigned programs and contracts.
Makes recommendations for corrective action and coordinates follow-up internal surveys as necessary in response to internal and external survey concerns/deficiencies identified to ensure corrective actions were implemented. Provides consultation and assistance in the development of corrective action when needed.
Compiles and inputs Self Survey and Compliance Audits results into the Agency database.
Track and trend self-survey results.
Assist the Process Improvement Coordinator by obtaining corrective action when necessary.
Participates in Survey Exit Conferences when necessary and assists with response to survey recommendation, deficiency and/or Plan of Corrective Action.
Participate in the Quality Assurance/Quality Improvement Standing Committee.
Participates in the IRC, Safety and/or any other committee as assigned.
Participates in the development of quality improvement plans and/or provides compliance improvement training as needed or requested.
Maintains ongoing communication with Program Supervisors regarding any identified concerns with documentation. Monitors for supervisor’s response to any identified concerns.
Assist programs in completing statistical reports for contracts when necessary.
Participates in the implementation of the Agency Corporate Compliance Plan.
Assists with Quality Management activities as needed, including conducting investigations.
Remains current on all program rules, regulations, and requirements and updates tools as needed.
Manages and ensures organization of all program records, once organized the Process Improvement Specialist will schedule the move of the purged file boxes to 2425 Delaware.
Trains agency staff on how to organize program records according to the purge schedule and purge form.
Ensure files are properly secured and only released to authorized personnel.
Identifies missing records and assists in seeking lost or misplaced data to restore the file to a full record as needed.
Assists in preparing and pulling records for audits, on-site surveys, and/or for other records requests.
Coordinates efforts for maintaining the Archive Rooms for Residential, Habilitation and Service Coordination.
Conducts unannounced visits at various program settings.
Educates and trains program Managers and staff during the Self Survey process.
Tracks Residential fire drills to ensure Agency policy and regulations are being followed quarterly and follows up as needed.
Monitors the outcome of certification and other external surveys, as well as the corrective action to any issues identified.
Attends DQI survey exit conferences as needed.

Requirements

Education and Experience

a. High School diploma with one year of directly related experience

Skills, Knowledge and Abilities

a. Working knowledge of OPWDD programs, procedures and policies.

b. Familiarity with N.Y.S. Office for People with Developmental Disabilities and Erie County Department of Mental Health Rules and Regulations appropriate to Quality Assurance.

c. Good oral and written communication skills and basic computer skills.

d. The ability to read and write case notes as well as understand written directions.

e. The ability to organize and plan with flexibility, dependability, discretion, and independent judgment in order to perform tasks in a timely and prompt manner.

Certifications:

a. Observe a SCIP-R full training, not required to become certified.

Use of personal vehicle for work purposes, travel between work sites.
Physical and Mental Requirements:

a. Walking, sitting, standing, driving, stooping, bending, carrying, stretching.

b. Exercising independent judgment, concentrating, thinking, communicating, interacting with others, managing multiple tasks and coping with stressful situations and deadlines.

c. Staying awake and alert while on duty.

WORKING CONDITIONS:

May need to work outside normal business hours to conduct interviews and/or gather evidence necessary to complete investigations.
Local travel required approximately 50% of the time; use of personal vehicle required.
Participates in rotational after-hours, on-call coverage.

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More about this job

Skills

Process improvement
Mental health
Quality assurance
Communication skills
Computer skills
Interact with others
Perform interviews

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Work requirements

Jobs in the United States