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VO
Program Manager II
Volunteers of America Los Angeles
San Pedro, CA
- $76,281.92 to $80,296.76 USD / year
Ensure all services to clients are properly recorded: every client intake along with the subsequent case management documentation in both a hard (paper) and soft (electronic health record…
Added just now
Construction Director - CA
Fluor
Mojave, CA
…Director. In this role, you will be responsible for executing project assignments, coordinating and managing engineering and construction services and ensuring the projects are completed on…
Added just now
Supply Chain Program Manager 1
Northrop Grumman
Redondo Beach, CA
Master’s degree in Business Mgmt or Admin, Global Supply Chain, or Project Management
Added 1 min ago
UG
Program Manager
UIC Government Services and the Bowhead Family of Companies
Corona, CA
- $140,000 to $165,000 USD / year
Bowhead seeks a Program Manager with advanced technical skills to join our team supporting the program office for NSWC Corona – Corona Division in Norco, California. The Program Manager…
Added 2 mins ago
Technical Project Lead
ManpowerGroup
Roseville, CA
Our client, an industry leader in advanced power electronics, is seeking a Technical Project Lead to join their team. As a Technical Project Lead, you will be part of the Application and…
Added 2 mins ago
U
Marketing Project Manager (Contract)
Unilever
El Segundo, CA
- $45 to $65 USD / hour
Liquid I.V. is seeking a Project Manager for a 3 - 6 month contract. You’re a hands-on delivery PM who knows how 360 campaigns come together and gets up to speed quickly. You’ll pick up an…
Added 2 mins ago
RA
Legal Senior Onsite Service Specialist
Ricoh Americas Corporation
Palo Alto, CA
- $18.22 to $22.98 USD / hour
…staff, and others. This position reports directly to a Site Manager, Site Supervisor, or an Assistant Site Manager. Job Duties and…
Added 2 mins ago
C
Data Collection Team Manager
Cognizant
Mountain View, CA
- $65,000 to $86,000 USD / year
…business operations. We are looking for a Data Collection Team Manager with excellent communication, time management, organizational and data analysis skills to join our Augmented Reality /…
Added 2 mins ago
Vice President Client Onboarding Implementation Manager
JPMorgan Chase
Irvine, CA
Join JPMorganChase as a Client Onboarding Vice President and lead the charge in delivering exceptional treasury product implementations for our global clients. Leverage your project…
Added 2 mins ago
Project Manager- Transportation
Jacobs
Irvine, CA
…with the knowledge of construction practices including change management, safety, quality assurance, scheduling, estimating, price negotiations, and oversight of day to day activities. By…
Added 2 mins ago
EG
Account Manager - Commercial HVAC
EMCOR Group
Irvine, CA
- $75,000 to $120,000 USD / year
…clients with product services/information, maintaining existing client relationships, developing sales presentations, and following through with each client and opportunity. This position…
Added 3 mins ago
HA
Security Support Officer
Honeywell Aerospace
San Jose, CA
- $26.44 to $33.05 USD / hour
Use scanning tools to compliance to Risk Management Framework (RMF) requirements SCAP
Added 3 mins ago
Project Specialist
Parexel
Sacramento, CA
We are seeking a Project Specialist II to join our team in a remote capacity based on the East Coast. As a Project Specialist II, you will develop and maintain project plans, provide…
Added 3 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Sacramento, CA
The Senior Client Engagement Manager (Post-Pay) is the primary client-facing lead responsible for translating payer needs into clear, complete, and implementable requirements across the…
Added 3 mins ago
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Program Manager / Implementation Lead (Ketryx)
Cognizant
Sacramento, CA
- $83,000 to $94,500 USD / year
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest…
Added 3 mins ago
C
Program Manager/ Implementation Lead (Ketryx)
Cognizant
Sacramento, CA
- $83,000 to $94,500 USD / year
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest…
Added 3 mins ago
Vice President, Civil Engineering Transportation Project Manager
WSP USA
San Francisco, CA · Roseville, CA · Sacramento, CA · San Jose, CA · Oakland, CA
The Project Manager will lead and manage transportation projects from initiation through closeout, ensuring successful delivery in alignment with WSP’s core values, quality standards, and…
Added 3 mins ago
AB
C&I Credit Risk Officer â Climate Focus
Amalgamated Bank
San Francisco, CA
- $200,000 USD / year
…will include the following areas of climate / renewable energy project finance: commercial solar, battery energy storage (BESS), landfill gas treatment, wind, geothermal, etc.. Coordinate…
Added 3 mins ago
U
Programmatic Solutions Manager, Uber Advertising
Uber
San Francisco, CA
- $118,000 to $145,000 USD / year
…revenue-scaling recommendations to clients. Working hand-in-hand with Client Partners and Criteo, this role will be the primary Operations advisor in client-facing strategy calls,…
Added 3 mins ago
U
Mobility Programmatic Operations Manager, Uber Advertising
Uber
San Francisco, CA
- $118,000 to $145,000 USD / year
…partners, this role will be the primary Operations advisor in client-facing strategy calls, responsible for highlighting data-driven insights, and guiding clients on campaign set-up,…
Added 3 mins ago
HOSPITALITY EXPERIENCE MANAGER
Compass Group, North America
San Francisco, CA
Strong project management, organizational, and multitasking abilities.
Added 3 mins ago
Cognizant Workday - Human Capital Management Associate Consultant
Cognizant
San Francisco, CA
Provide consistent follow-through and frequently update your project Lead and Engagement Manager on timelines, tasks, risks and responsibilities
Added 3 mins ago
Program Manager, Global Partners
Meta
San Francisco, CA
Meta is seeking a Technical Program Manager in our Business Engineering team to deepen the relationship between Meta and the world's largest advertisers and agencies. Our biggest clients no…
Added 3 mins ago
A
Cybersecurity Manager - Utilities Industry
Accenture
San Diego, CA · Culver City, CA · Walnut Creek, CA · San Francisco, CA · Mountain View, CA · Sacramento, CA
- $94,400 to $293,800 USD / year
As a Cybersecurity Manager, you will manage complex information security engagements and workstreams. You will provide cybersecurity subject matter expertise, coordinate project delivery,…
Added 3 mins ago
Project Management (Level 2 or Level 3)
Northrop Grumman
San Diego, CA
Overseas and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects…

Community Residences

Resident. Instructor

East Hartford, CT, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

•

ESSENTIAL JOB FUNCTIONS

Overall Supervision and training of Program Coordinators, Program Managers and residential staff on assigned caseload.
Management of employees including hiring, training, discipline and evaluation.
Insure that residences are maintained to comply with standards established by local, state, federal and other regulatory bodies and participate in all inspections conducted by such regulatory bodies.
Conducts audits case records at least every six months to insure thoroughness, consistency, timeliness and compliance to established agency and DDS/ DCF policies and regulations for all Behavioral Health residential programs. Submits report to Associate Executive Director, Program Director, appropriate Program Coordinator and Program manager. Monitor and insure corrective action plan is implemented for audit results in assigned caseload.
Conduct audits 30-60 days prior to licensing of a Behavioral Health residential program.
Ensure that each program operates at or under budget.
When so instructed, conduct and document manager trainings, manager meetings, weekly case review and ensure residential staff meetings occur on a regular basis.
Assist program coordinators in training of managers in their responsibility of providing client specific training, annual routines, and ensuring staff training is up to date and current.
Monitor and instruct the coordinators in the use of petty cash and client funds to ensure that accurate records are maintained; monitors expenditures in conjunction with program budgets.
Maintain effective relationships with client families, guardians and friends.
Maintain and promote good community relations.
Assist Program Coordinators with tracking all client incident reports and distribute them to DCF/ DDS as deemed appropriate.
Develop/recommend systems as necessary to ensure effective coordination across program sites and among consulting therapists.
Maintain and increase professional development and skills by attending training and keeping current by reading applicable professional literature.
In emergency situations, assist Program Coordinator by providing program coverage or management.
Assist with the development and maintenance of data systems to inform Quality improvement and achieve agency goals.
Conduct observations at programs, on cameras and conduct program compliance reviews on an assigned schedule.
All other duties as assigned.

SUPERVISORY SKILLS

PERSONAL SKILLS

Recognize, identify and quantify real or true problems.
Develop and implement action plans to rectify known problems.
Effectively evaluate action plan outcomes and make adjustments to such plans as needed.
Understand, utilize and maintain Agency systems and operations.
Generate and develop new ideas to improve existing systems and operations.
Seek suggestions and new ideas from individuals and teams, and be able to provide feedback and/or develop such ideas when presented.
Present new ideas, programs and systems in a positive manner and build commitment towards successful implementation.
Acknowledge, listen and respond to individual concerns.
Establish trust and build rapport by communicating in a non-threatening manner.
Orally communicate to all levels of staff or groups in a clear, confident, concise and organized manner without being intimidating or superior.
Communicate in writing so that the reader(s) clearly understand the communication and the document presents your ideas in a logical manner.

MANAGMENT SKILLS

Knowledgeable of Agency Policy and Procedures and all relevant Municipal, State and Federal licensing regulations.
Ensures that assigned employees comply with all relevant Agency Policies and Municipal, State and Federal licensing regulations.
Appropriately delegates authority and responsibility.
Monitors and tracks assignments given to staff for completion, accuracy and timeliness.
Develops staffing schedules and assignments and ensures that they meet the needs of the Agency from a regulatory, administrative and budget perspective.
Ensures that all staff assigned to the program are trained and competent per Agency Policies and Procedures.
Conducts regularly scheduled staff meetings.
Establishes expectations for staff in terms of performance that ensures consumers receive the highest quality of services.
Provides on-going feedback to employees assigned regarding the quality of their work, compliance with Agency Policies and personal development needs.
Establishes an environment within the program where employees assigned are motivated, engaged, and provide on-going communication to the Supervisor regarding ways to improve services provided to clients.
Takes total responsibility for the operation of the program or service from an administrative, management and budgetary perspective.
Implements Agency Policy on progressive discipline in a fair and consistent basis.

FACILITATION AND TRAINING

Develop individual and organizational talents, skills and competencies through coaching, feedback and reinforcement.
Empower individuals and teams by developing a sense of job and project ownership through communication of clear expectations, providing adequate resources, delegating responsibility and coaching while allowing the individuals and teams the opportunity to expand their scope of responsibility within clearly defined limits.
Provide meeting leadership, management and facilitation.
Conduct negotiations by establishing a position of openness and trust, keeping disagreements issue oriented, presenting opposing positions in an organized manner, and working to achieve true collaboration wherever possible.
Encourage teamwork and collaboration by responding positively to requests for information, suggestions and assistance, sharing the credit for good ideas and disagreeing tactfully when necessary.

LEADERSHIP AND VISION (MANAGEMENT TEAM)

Establish and communicate a clear vision of a desired future.
Identify and communicate a clear set of organizational values that will influence day-to-day decisions.
Effectively evaluate the plan developed to obtain vision outcomes and make adjustments to such plans as needed.
Encourage continued enthusiastic emotional commitment to support the vision and make the world of those individuals who desire the vision a little brighter.

EDUCATION AND/OR EXPERIENCE

Degree requirements: Bachelors Degree in Education, Social Work, Psychology or related discipline (other combination of experience and education may be considered).
Three years experience working with youth or adults who have behavioral health issues.
Experience coordinating or managing group homes is preferred.

JOB REQUIREMENTS

Must possess a valid CT driver's license and a good driving record.

OTHER QUALIFICATIONS

Must be able to prioritize using excellent organizational skills; must be detail oriented.
Must be able to handle multiple tasks simultaneously.
Must possess excellent oral and written communication skills.
Must maintain confidentiality at all times.

Monday-Thursday 7am-3pm; Friday 3pm-11pm 40 Hours

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More about this job

Skills

Staff training
Research new ideas
Communication skills
Regulatory compliance
Coaching
Leadership
Collaboration
Teamwork
Organizational skills
Confidentiality

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