VOCATIONAL COORDINATOR

At Community Mainstreaming Associates (CMA), our mission is to support individuals with developmental disabilities in living fulfilling, independent lives. Through our comprehensive services, we promote inclusion and empower those we serve to thrive within their communities. We are driven by compassion, innovation, and a strong commitment to making a difference. Our vocational programs help individuals explore career interests, develop employment skills, and achieve meaningful community participation. Learn more about our impactful work at www.communitymainstreaming.org. As a Vocational Coordinator, you will play a key role in guiding staff, strengthening programs, and creating opportunities for individuals to pursue meaningful employment and community participation.

Key Responsibilities:

Program Oversight

• Oversee the daily operations of Supported Employment (SEMP) and Community-Based Prevocational Services.
• Assign and monitor staff caseloads to support effective and balanced service delivery.
• Monitor participant enrollment, service delivery, utilization, and program needs.
• Ensure services are provided in accordance with OPWDD regulations, Medicaid requirements, and agency policies and procedures.
• Collaborate with leadership regarding program performance, staffing needs, service development, and participant outcomes.
• Support continuous improvement efforts to enhance program quality and effectiveness.

Staff Supervision & Development

• Directly supervise assigned Job Coaches, Job Developers, Prevocational staff, and the designated Vocational Lead.
• Provide routine supervision, coaching, performance feedback, and corrective guidance when necessary.
• Establish clear expectations and monitor staff performance, productivity, documentation, and service delivery.
• Participate in staff onboarding, training, and ongoing professional development.
• Support staff in maintaining compliance with program requirements and service expectations.
• Ensure the Vocational Lead completes assigned administrative responsibilities while maintaining direct-service responsibilities.

Participant Services & Documentation

• Participate in Life Plan meetings, Circle of Support meetings, and other team meetings as needed.
• Review, update, and approve Staff Action Plans, Discovery Reports, Job Development Plans, Vocational Development Plans, and other required vocational documentation.
• Ensure service notes, collateral contacts, monthly summaries, and required documentation are completed accurately and within established timelines.
• Guide staff in identifying participant strengths, barriers, vocational goals, and appropriate supports.
• Provide leadership and escalation support for complex participant, family, or employment-related concerns.

Community Engagement & Employment Support

• Build and maintain relationships with employers, volunteer sites, community partners, and training organizations.
• Monitor staff efforts related to employment retention, job coaching, community-based skill development, and vocational readiness.
• Support the development of meaningful community-based opportunities for Prevocational participants.
• Promote person-centered approaches that encourage independence and employment success.

Compliance, Reporting & Quality Assurance

• Ensure program services and documentation comply with OPWDD, Medicaid, and agency standards.
• Ensure required monthly and quarterly reports are accurate and submitted within required timelines.
• Monitor documentation, service delivery, and billing readiness for quality assurance.
• Address compliance, documentation, and service delivery concerns with assigned staff.
• Support preparation for audits, reviews, and quality improvement activities.

Qualifications:

• Experience supporting individuals with intellectual and/or developmental disabilities (I/DD).
• Prior supervisory or management experience required.
• Strong organizational, communication, and leadership skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with computers, electronic documentation systems, and common workplace technology.
• Valid New York State Driver’s License.
• Reliable transportation with current insurance and registration.
• Smartphone required.

Preferred:

• Experience working in Supported Employment (SEMP), Pre-Vocational Services, or vocational programming.
• Knowledge of OPWDD regulations and Medicaid documentation requirements.
• Experience supervising employment, vocational, or direct support staff.

Work Location The position may require travel throughout Nassau and Suffolk Counties based on program needs, participant services, meetings, and community activities. Reliable personal transportation is required. Proof of insurance and registration must be maintained. Work Hours / Schedule Full-time Monday–Friday Schedule may vary based on participant needs, staff supervision requirements, meetings, and operational needs. Health & Wellness Benefits

• Medical
• Dental
• Vision Plan
• Accident Insurance
• Critical Illness Insurance
• Pet Insurance
• Identity Theft & Fraud Protection
• Legal Services
• 403(b) Retirement Plan: Organization match of up to 5%.
• Life Insurance: 100% employer-paid coverage of 1x annual salary.
• Voluntary Life Insurance
• Long-Term Disability Benefits
• Section 125 Flexible Spending Program
• Tuition Assistance
• Paid Time Off

Community Mainstreaming Associates is an Equal Opportunity Employer.