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Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
CB
Paid Social Manager
Clients Blackbox, Inc.
Remote, United States
- $65,000 to $90,000 USD / year
You'll report to the Associate Director of Operations and be directly accountable for client results, relationships, and retention.
Added just now
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LJA 2025
Converse, TX
Associate or Bachelor’s degree in accounting, Finance or Business Administration preferred
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SO
Construction Engineer Associate III
State of Kansas
KS
- $77,729.6 USD / year
This Construction Engineer Associate III position works in the District Six office located in Garden City, KS. This position provides engineering guidance and administration for the…
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Everpure
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3+ years of Kubernetes Administration experience and a KCNA (Kubernetes and Cloud Native Associate) or above certification.
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Community Health Systems

Implementation System Support Representative - Remote

Franklin, TN, United States

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Applications open in a new tab.

Job details

Experience: 3-5 years of experience in an IT service desk, technical support, or a related role required
Posting language: English
Posted: Nov 11, 2026

Original job description

Our Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans to keep you and your family healthy.
Competitive Pay & Full Benefits: A salary and package designed to reward your expertise and dedication.
Paid time off
Flexible scheduling
Future Security: 401(k) with matching.

Job Summary

The Service Desk Representative II provides advanced technical support for end-user systems, resolving moderately complex technical issues and contributing to knowledge base development. This role collaborates with information technology teams to support consistent service delivery, improve user satisfaction, and contribute to ongoing technology initiatives.

Essential Functions

Resolves tier-one and tier-two support requests involving hardware, software, and connectivity issues.
Performs advanced troubleshooting and root-cause analysis to reduce recurring incidents.
Maintains service documentation, knowledge articles, and escalation procedures.
Collaborates with information technology support teams to implement service improvements and process enhancements.
Assists with onboarding and training new team members and users on information technology policies and tools.
Monitors and manages ticket queues to help ensure service-level targets are met.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

H.S. Diploma or GED required
Associate Degree or higher in Information Technology, Computer Science, or a related field preferred
3-5 years of experience in an IT service desk, technical support, or a related role required
Experience working in Athena highly preferred
Experience with EDI/EFT payer enrollment highly preferred

Knowledge, Skills and Abilities

Strong technical troubleshooting skills across multiple device types and platforms.
Ability to prioritize, manage, and resolve moderately complex user issues.
Excellent written and verbal communication skills.
Strong knowledge of information technology service management and incident management practices.
Strong collaboration skills and commitment to user satisfaction.

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

The PPSI Team and Athena work alongside the Clinic Leaders and staff with the common goal of creating a clean and efficient revenue cycle.

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

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More about this job

Skills

Technical support
Computer technology
Troubleshooting
Root cause analysis
Documentation
Onboarding
Computer science
EDI
Communication skills
Collaboration

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Work requirements

Jobs in the United States