Administrative Associate/Front Desk

Administrative Assistant / Front Desk Agent Community Association Management We are looking for a dependable, organized, and sharp individual to join our Community Association Management team. This is primarily an administrative support position, with front desk responsibilities serving as a secondary function. We need someone who can think for themselves, use good judgment, solve problems, and take initiative. Attention to detail, common sense, and the ability to prioritize are essential. Prior experience in community association management or property management is a HUGE plus.

Primary Responsibilities – Administrative Support

• Provide daily administrative support to Community Association Managers.
• Prepare correspondence, documents, meeting agendas, and meeting packets.
• Assist with scheduling and meeting coordination.
• Attend meetings as needed, including occasional Saturdays with advance notice.
• Prepare and organize meeting minutes.
• Maintain accurate homeowner and association records.
• Assist with owner communications and direct inquiries appropriately.
• Handle filing, scanning, data entry, and general office organization.
• Assist with annual meetings, special projects, and community events.

Secondary Responsibilities – Front Desk

• Answer and direct incoming phone calls.
• Greet visitors, homeowners, and vendors.
• Respond to general questions by phone, email, and in person.
• Maintain a professional and welcoming office environment.
• Provide backup front desk coverage as needed.

What We're Looking For

• Strong proficiency in Microsoft Word, Outlook, and Excel is required.
• Ability to prepare professional correspondence, format documents, manage email communications, and work with Excel spreadsheets.
• Strong computer skills and ability to learn new software quickly.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Excellent common sense, critical thinking, and problem-solving abilities.
• Ability to work independently, take initiative, and use good judgment.
• Ability to prioritize multiple tasks without constant direction.
• Professional, dependable, and accountable.
• Ability to maintain confidentiality when handling sensitive information.

Preferred Experience

• Community Association Management (HOA/POA/Condominium) experience is a HUGE plus.
• Previous administrative or office management experience.
• Familiarity with association governing documents, meeting procedures, and homeowner communications.

Position Details Job Type: Full-time

Schedule:

• Monday – Friday
• In-person position
• Occasional Saturdays with advance notice

Salary: Up to $55,000 annually, depending on experience.

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

The Bottom Line We are looking for someone who is smart, resourceful, dependable, and capable of thinking on their feet. Someone who sees what needs to be done, takes ownership of their work, and can figure things out without needing to be told every step of the way. Community Association Management experience is a major advantage. We are willing to train the right person on our software and internal processes, but common sense, initiative, and the ability to think critically are qualities we expect you to bring to the table.