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Added 1 min ago
UC
Customer Service Representative
U-Haul Co. of New Jersey, Inc.
North Bergen, NJ
- $15.92 to $17 USD / hour
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 2 mins ago
TT
Stockers 12p-4p and 4p-8p
The TJX Companies Inc
Canton, MI
- $14.25 to $14.75 USD / hour
…legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life…
Added 2 mins ago
Retail cashier
Marmaxx Operating Corp
Austin, TX
…incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union;…
Added 12 mins ago
PF
PT Customer Service Representative
Planet Fitness
Lexington, NC
- From $11 USD / hour
Customer Service Representative Responsibilities:
Added 13 mins ago
Team Member
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 13 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 13 mins ago
Customer Service Representative
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 13 mins ago
CUSTOMER SERVICE REP
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 13 mins ago
LEAD CUSTOMER SERVICE
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 13 mins ago
NN BONUSED ASSISTANT MANAGER NON BONUS
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
Added 13 mins ago
ASSISTANT MANAGER BONUSED
CK Circle K Stores Inc.
United States
…to maintain our high standards and provide fast and friendly service to our customers. Provide regular and predicable onsite…
Added 13 mins ago
LEAD CUSTOMER SERVICE
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 13 mins ago
Customer Service Representative
CK Circle K Stores Inc.
United States
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 17 mins ago
TI
Field Sales and Marketing Representative - Fairbanks, AK
Techtronic Industries North America, Inc.
Fairbanks, AK
- $24.04 to $25.96 USD / hour
…the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward…
Added 17 mins ago
AB
PT Impact Sales - Juneau, AK
Admiral Beverage Corporation
Remote, United States
- From $21 USD / hour
…you. Admiral offers: competitive wages, a full-scale benefit program including health, dental, and vision coverage, 401(k) and retirement programs, paid leave and holidays, and much, much…
Added 31 mins ago
LU
Registered Nurse - RN - Dialysis
LDH USA Liberty Dialysis-Hawaii LLC
Waianae, HI
- $42 to $60 USD / hour
…Supports the FMCNA’s mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Winona, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Newton, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Port Gibson, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Sardis, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
West Point, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
New Albany, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Yazoo City, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Patient Care Technician - PCT
Fresenius Medical Care
Clarksdale, MS
…Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process…
Added 34 mins ago
Inside Sales Rep
Nucor Steel Auburn, Inc.
Flowood, MS
…bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and…

Commonwealth of Pennsylvania

Human Services Program Representative 1

Philadelphia, PA, United States

$69,086 to $104,959 USD / year

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Job details

Pay: $69,086 to $104,959 USD / year
Apply by: Nov 17, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

THE POSITION

Are you inspired to make a meaningful difference by strengthening human services programs across the Commonwealth? As a Human Services Program Representative 1 with the Department of Human Services, you will play a key role in evaluating service delivery, guiding program improvements, and supporting agencies that work directly with children and families. Your analytical skill and professional judgment will help ensure that programs operate with integrity, meet established standards, and truly address the needs of vulnerable populations. In this role, you will influence decisions that shape service quality statewide and promote safer, more effective systems of care. Your work will help advance the mission of protecting children and supporting strong, resilient communities.

Watch this video to see how you can make a difference working for the Office of Children, Youth and Families!

DESCRIPTION OF WORK

This position helps improve the quality, safety, and effectiveness of children and youth services across public and private agencies. As a Human Services Program Representative 1, you will perform the following duties:

Agency Evaluation: Conduct on-site surveys and reviews to assess service quality, compliance, and overall program performance
Abuse Review: Analyze allegations of child abuse in out-of-home care and review county findings for child fatalities and near fatalities
Data Analysis: Examine reports, plans, and financial documents to determine alignment with program goals and required standards
Guidance and Consultation: Provide advice to agencies, boards, and community groups to support improvements in service delivery
Report Preparation: Develop written reports that summarize findings, outline recommendations, and support agency decision making
Quality Oversight: Participate in state and federal quality reviews and support improvements to child welfare practices

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week
Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. A periodic on-call schedule is required. Travel and additional work tasks may also be required outside normal work hours.
Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor’s degree; or
An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
You must be able to perform essential job functions.

Legal Requirements:

You must pass a background investigation.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.

Benefits

Learn more about our Total Rewards by watching this short video!

See the total value of your benefits package by exploring our benefits calculator.

Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

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More about this job

Skills

Regulatory compliance
Data analysis
Decision making
Communication skills
Child protection

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