Communications & Marketing Manager

About CCC

Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.

CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.

Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.

SUMMARY: This position plans, develops and implements strategies for all communications to meet the variable marketing and public relations needs of CCC and its entities.

ESSENTIAL DUTIES & RESPONSIBILITIES: Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Supervises assigned staff including hiring, completing performance evaluations, enforcing corrective action, and development

• Assists in developing annual departmental budget and managing expenses with respect to the budget

• Promotes staff professional growth through established training requirements

• Manages all CCC marketing initiatives in respect to available funding in the current budget

• Manages all communications related vendor/consultant relationships and contracts

• Creates and implements annual communications plan and editorial calendar incorporating fundraising, parish engagement, programs and human resources related communications

• Develops annual Performance Quality Indicators and completes quarterly reports related to Communications Department work.

• Actively participates in AMA and/or PRSA and professional development opportunities

• Manage CCC internal communications platform through Compass/Microsoft SharePoint.

• Serve as a resource for presentations, email, and printed communications.

• Coordinates with staff to ensure timely, efficient and effective communication

• Ensures all communications adhere to the CCC brand standards

• Oversees all new branding and rebranding activities for CCC, CCC Foundation & CCC Housing Corp. entities.

• Oversees digital marketing including CCC website, social media, e-newsletters, constituent and prospect retargeting, annual report, digital advertisements, presentations, videos, and webinars

• Oversees print marketing including letterhead, annual report, promotional items, fundraising campaigns, program’s collateral material, and print advertisements

• Develops and manages all media relations for CCC and its related entities

• Coordinates all media interviews with appropriate CCC staff leadership or staff

• Maintains a current crisis management plan and ensures that CCC leadership is trained and prepared to appropriately respond (or not respond)

• Represents the Agency in the community and workplace in a professional and ethical manner

• Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics

• Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills

• Utilizes a basic knowledge of Microsoft Office applications

Qualifications

EDUCATION and/or EXPERIENCE: Bachelor’s Degree in a related field of study required, plus three years of experience.

DIRECT REPORTS: Communications Specialist