Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
Manager Field Service
Twenty-Six Defense
Tucson, AZ
Job Summary: The Field Service Manager will manage a team of professional Field Service Technicians, ensuring service delivery excellence, customer satisfaction, and alignment with…
Added 2 mins ago
Restaurant Manager - Unit 1185
Whataburger Restaurants
United States
As a Restaurant Manager, you’ll oversee a high‑volume restaurant with average annual sales of $4M+ and an average team size of more than fifty Family Members. You’ll create an environment…
Added 4 mins ago
IT INFRASTRUCTURE SERVICES MANAGER
The GEO Group
Boulder, CO
The IT Infrastructure Services Manager leads the design, deployment, and support of cloud and on-premises infrastructure, including networks, servers, and telecom systems. Manages a team of…
Added 5 mins ago
Restaurant Manager
ClubCorp
Trophy Club, TX
Reports to the Restaurant Manager, Director of Restaurants, Director of Food & Beverage or Assistant Director of Food & Beverage
Added 6 mins ago
M
Sanitation Worker
Manpower
Poughkeepsie, NY
- $20.65 USD / hour
Willingness to report any potential contamination and suspicious activity immediately to a Supervisor or Manager.
Added 7 mins ago
Military & Family Life Counselor - Child Development Center
Magellan Health Services
Fort Story, VA
…POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed or at the request of the Regional…
Added 7 mins ago
WC
Lube-Grease-Fuel Field Technician
W-L Construction & Paving, Inc.
Chilhowie, VA
- $23 USD / hour
…and disability benefits programs - Group retirement savings program - Health and wellness programs - An inclusive culture that values opportunity for growth, development, and internal…
Added 7 mins ago
TU
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Denver, CO
- $82,300 to $148,500 USD / year
…infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that infrastructure. This role owns the vendor ecosystem that supports field…
Added 7 mins ago
UO
Marketing and Communications Specialist
University of Colorado Denver
Boulder, CO
- $58,200 to $67,500 USD / year
Be the primary manager of social media channels to provide accurate and timely outreach and information to prospective students, alumni, donors, and other friends and external audiences.
Added 7 mins ago
DH
Internal Communications Specialist III
Denver Health
Denver, CO
- $63,500 to $95,400 USD / year
…volunteers. Works closely with the Internal Communications Manager to improve internal communications throughout the health care delivery system. Participates in the planning and…
Added 7 mins ago
DH
Oral Surgery and Maxillofacial Surgeon
Denver Health
Denver, CO
- $339,300 to $466,200 USD / year
…clinician and core faculty member in our Oral Surgery Residency…
Added 7 mins ago
DH
Lead Child Life Specialist
Denver Health
Denver, CO
- $62,200 to $90,200 USD / year
Job SummaryThe Lead Child Life Specialist is a key member of the pediatric healthcare team and Child Life program. The Lead Specialist, under minimal supervision, has shared accountability…
Added 7 mins ago
DH
Medical Assistant (MA) - Specialties Southeast
Denver Health
Denver, CO
- $21 to $26 USD / hour
…Assumes accountability for achieving goals set jointly with the manager for the next evaluation period. Participates in the peer review process.…
Added 7 mins ago
DH
Charge Nurse (Outpatient)
Denver Health
Denver, CO
- $38 to $59 USD / hour
…between medical assistant (MA) and nursing staff and nurse manager. Charge nurse is the first point of contact for clinical questions or operational issues. In addition to performing the…
Added 7 mins ago
Food Operations Assistant Director: Bland Correctional Center #00043
Virginia Department of Corrections
Bland, VA
Added 7 mins ago
Loan Sales Specialist
OneMain Financial
Orange, VA
…role is eligible for a competitive additional compensation program that is based on individual and company…
Added 7 mins ago
Military And Family Life Counselor - School Counselor
Magellan Health Services
Yorktown, VA
…POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed or at the request of the Regional…
Added 7 mins ago
Military And Family Life Counselor - Child Youth and School Counselor
Magellan Health Services
Yorktown, VA
…POC and approved by the Office of Secretary of Defense (OSD) program manager. The CYB will flex schedule to respond to urgent requests as needed or at the request of the Regional…
Added 7 mins ago
Military & Family Life Counselor- Temporary Backfill
Magellan Health Services
Fort Belvoir, VA
…military branch Points of Contact (POC) to assure that the program is provided within scope and meets the needs of the…
Added 7 mins ago
General Engineer
Defense Logistics Agency
Fort Belvoir, VA
…accounts. Provides subject matter expertise (SME) as project manager for assigned SRM fuel and non-fuel facilities. Provides advice and guidance to DLA representatives responding to OSD and…
Added 7 mins ago
Test Coordinator
CACI International
Fort Belvoir, VA
As a test engineer supporting Product Manager Soldier Tactical Reconnaissance, Intelligence and Kinetic Effects (STRIKE) within the Portfolio Acquisition Executive Layered Protection you…
Added 7 mins ago
AB
General Manager - Optical
America's Best
Mechanicsville, VA
- $44,720 to $54,454.4 USD / year
As a General Manager, you’ll lead a talented team, drive results, and create an amazing experience for both patients and associates every single day.
Added 7 mins ago
C
Care Facilitator
ChenMed
Portsmouth, VA
- $14.3 to $20.42 USD / hour
Performs other duties as assigned and modified at manager’s discretion.
Added 7 mins ago
Emergency Management Specialist
U.S. Coast Guard
Portsmouth, VA
…Specialist and be responsible for providing emergency management program oversight and subject matter expertise in: Continuity of Operations (COOP); All-Hazards/All-Threats Contingency…
Added 7 mins ago
Senior Dashboard Developer
CACI International
Ashburn, VA
…Management approach. Join us to make a meaningful impact on a program of national…

Commify

Customer Success Manager

Remote, United States

Competitive Salary: $55-60,000 per annum

Apply About employer

Applications open in a new tab.

Job details

Pay: Competitive Salary: $55-60,000 per annum
Posting language: English
Posted: Aug 14, 2026

Original job description

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. TextRequest is one of our core USA brands directly connecting our customers to theirs, through the unmatched power of business texting services. Improving our customers capabilities to connect using scheduling, SMS payments, support, appointment reminders, and more. We are seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.

The Role:

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth through expert account management and proactive support. The role involves ensuring 100% compliance, maximizing platform use, and maintaining positive customer engagement while identifying opportunities for account expansion and compliance oversight. We seek a detail-oriented professional with strong communication skills and experience in customer success or telecommunications. The role requires managing complex accounts, collaborating cross-functionally, and delivering excellent customer experiences with autonomy in daily operations and strategic initiatives.

Customer Onboarding & Support: Lead end-to-end onboarding, including 10DLC approval and number provisioning; host customer meetings and training; provide ongoing support to maximize product adoption; and respond promptly to inquiries.
Account Management & Revenue Operations: Drive revenue and retention through proactive outreach; handle billing and payment issues; perform regular account health checks and nurture engagement.
Compliance & Risk Management: Monitor messaging for compliance issues; issue warnings and escalate complaints; verify suspicious accounts; manage offboarding of non-compliant or fraudulent accounts with thorough documentation.
Account Management: Conduct quarterly outreach with personalized QBRs; maintain strategic relationships with premium accounts; develop growth strategies and identify expansion opportunities.

We are an AI-enabled business dedicated to driving innovation and staying future-ready. We assess all candidates using the following key competencies and behaviours: Core Competencies

AI Literacy & Tool Fluency: Ability to navigate, evaluate, and adopt domain-specific AI tools (e.g. generative text/image tools, enterprise copilots, automated analytics) to streamline daily work.
Workflows & Prompting: Skill in structuring clear inputs and contexts to extract accurate, high-value outputs from AI platforms, converting machine results into actionable business deliverables.
Output Validation & Quality Control: Ability to critically evaluate AI-generated outputs for accuracy, hallucination, bias, relevance, and alignment with organisational standards before final execution.

Required Behaviours & Mindset

Adaptive Curiosity: Actively seeks opportunities to learn new workplace approved tech, experimenting with AI capabilities to solve everyday operational friction.
Data Responsibility & Ethical Awareness: Adheres strictly to company data privacy standards, AI Policy guardrails, ensuring sensitive customer, financial, or IP data is never entered into unvetted tools.
Automation-First Thinking: Regularly identifies repetitive, low-value tasks within their workflow that can be automated or accelerated, redirecting time towards strategic execution.

Benefits:

Competitive Salary: $55-60,000 per annum
Hybrid working
Generous paid leave (20 days PTO)
401K
Medical and dental coverage
Enhance family leave
Birthday day off
Mental Health Support through our Wellbeing partner, Calm
Wellbeing leave and a Mental Health First Aider program
Giving back days to help support causes close to your heart
Unlimited professional & personal learning
Total Rewards including, retirement planning, healthcare and life assurance
And did we mention our epic team socials? We know how to celebrate in style!

Apply About employer

More about this job

Skills

Scheduling
Onboarding
Regulatory compliance
Communication skills
Quality control
Workflow

Report this job