Jobs in the United States

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Added 13 mins ago
BO
Senior Specialist-IC Market Risk Oversight & Governance I
Bank of Montreal (U.S.)
Chicago, IL
- $138,632 to $247,000 USD / year
Bank of Montreal seeks a Senior Specialist-IC Market Risk Oversight & Governance I to provide market risk oversight, monitoring, and reporting for a designated portfolio. Develop and…
Added 13 mins ago
BO
Senior Specialist-IC Market Risk Oversight & Governance I
Bank of Montreal (U.S.)
Chicago, IL
- $138,632 to $247,000 USD / year
Bank of Montreal seeks a Senior Specialist-IC Market Risk Oversight & Governance I to provide market risk oversight, monitoring, and reporting for a designated portfolio. Develop and…
Added 20 mins ago
A
Part Sales Manager – Part Time
AutoZone
Austin, TX
- Part-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 29 mins ago
WC
Lube-Grease-Fuel Field Technician
W-L Construction & Paving, Inc.
Chilhowie, VA
- $23 USD / hour
…at construction sites, asphalt plants, quarries, and other operational locations. This position is responsible for fueling, lubricating, inspecting, and performing routine preventative…
Added 29 mins ago
DH
Lead Child Life Specialist
Denver Health
Denver, CO
- $62,200 to $90,200 USD / year
Job SummaryThe Lead Child Life Specialist is a key member of the pediatric healthcare team and Child Life program. The Lead Specialist, under minimal supervision, has shared accountability…
Added 30 mins ago
Project Manager
Bay Metals & Fabrication, LLC
Chesapeake, VA
This is not an administrative project management position. The Project Manager is accountable for the overall business and contractual performance of the assigned project, including…
Added 39 mins ago
Customer Success Manager
Commify
Remote, United States
We are seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.
Added 59 mins ago
FINANCIAL MANAGER (Title 5)
Army National Guard Units
Camp J T Robinson, AR
Added 1 hour ago
A
Part Sales Manager – Full Time
AutoZone
Louisville, KY
- Full-time
…executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through operational oversight and team…
Added 1 hour ago
Project Manager, Settlements
Clean Power Alliance
Remote, United States
CPA seeks an experienced, highly organized, detailed-oriented, and enthusiastic Project Manager, Settlements to provide operational, analytical, compliance, and other support to our growing…
Added 1 hour ago
Corporate Supply Chain Manager
API HEAT TRANSFER INC
FRANKLIN, WI
JOB REQUIREMENTS: Position Summary The Corporate Supply Chain Manager owns end-to-end supply chain programs, coordinates stakeholders across global teams and functions, and supports the…
Added 2 hours ago
FI
Community Branch Manager
First Interstate Ban
Greeley, CO
- $67,870 to $105,270 USD / year
…natural fit for #TeamFirstInterstate.SUMMARYThe Community Branch Manager is responsible for the delivery of outstanding client service, achievement of growth goals, operational…
Added 2 hours ago
Manager, Treasury
THE CHARLES STARK DRAPER LABORATORY INC
CLEARFIELD, UT
Added 2 hours ago
Facilities and Procurement Manager
Bright Event Rentals
TX
The Manager, Facilities & Vendor Management owns the company's physical footprint and its approved vendor network across all four regions (Northeast, Texas, Northern California, and…
Added 2 hours ago
Facilities and Procurement Manager
Bright Event Rentals
CA
The Manager, Facilities & Vendor Management owns the company's physical footprint and its approved vendor network across all four regions (Northeast, Texas, Northern California, and…
Added 2 hours ago
Delivery Management Engineer III
Deloitte
Kansas City, MO
+ 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities.
Added 2 hours ago
Delivery Management Engineer III
Deloitte
Saint Louis, MO
+ 6+ years' experience as a technical program or project manager which should include structured planning, reporting, and risk management responsibilities.
Added 2 hours ago
Project Analyst
Visa U.S.A. Inc.
Foster City, CA
Provide additional project, program, and operational support aligned with the evolving needs of the Global Internal Audit organization.
Added 3 hours ago
Program/Project Manager, bilingual in Korean
Cesna Recruitment
Troy, MI
o Prior experience in a Program manager or Design release engineer environment is a plus.
Added 3 hours ago
Automotive Program Manager (Bilingual in Korean)
Cesna Recruitment
Troy, MI
o Prior experience in a Program manager or Design release engineer environment is a plus.
Added 3 hours ago
UO
EHWB Project and Support Services Manager
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
The Employee Health & Well-Being (EHWB) Project and Support Services Manager is a central project and support services liaison, coordinating work across Business Services (procurement and…
Added 3 hours ago
Industrial & Manufacturing MEP Senior Project Manager
Turner & Townsend
Wilton, CT
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 hours ago
IT Operations Manager
Celtic Bank
Remote, United States
As the IT Operations Manager, you will help strengthen operational processes, improve system reliability, and ensure technology practices align with the Bank’s security, compliance, and…
Added 3 hours ago
Strategic Performance Manager - Plant Engineering
Amentum
Richland, WA
The Plant Engineering organization provides engineering oversight, program support, and qualified staff to support the Hanford Tank Waste Treatment and Immobilization Plant (WTP) mission.…
Added 3 hours ago
Operations Manager II - Shift Operations Manager
Amentum
Richland, WA
The Operations Manager is fully responsible for managing operations activities associated with plant equipment and systems within their organizational entity. The Operations Manager is…

Commify

Customer Success Manager

Remote, United States

Competitive Salary: $55-60,000 per annum

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Job details

Pay: Competitive Salary: $55-60,000 per annum
Posting language: English
Posted: Aug 14, 2026

Original job description

At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 7 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys. Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact. We need talented people to grow a global company where everyone feels proud to belong, have a purpose and do their best to directly shape the digital future. TextRequest is one of our core USA brands directly connecting our customers to theirs, through the unmatched power of business texting services. Improving our customers capabilities to connect using scheduling, SMS payments, support, appointment reminders, and more. We are seeking a skilled and motivated Customer Success Manager to join our dynamic team and help drive customer satisfaction and business growth.

The Role:

A Customer Success Manager is responsible for ensuring smooth onboarding, driving customer retention, and accelerating revenue growth through expert account management and proactive support. The role involves ensuring 100% compliance, maximizing platform use, and maintaining positive customer engagement while identifying opportunities for account expansion and compliance oversight. We seek a detail-oriented professional with strong communication skills and experience in customer success or telecommunications. The role requires managing complex accounts, collaborating cross-functionally, and delivering excellent customer experiences with autonomy in daily operations and strategic initiatives.

Customer Onboarding & Support: Lead end-to-end onboarding, including 10DLC approval and number provisioning; host customer meetings and training; provide ongoing support to maximize product adoption; and respond promptly to inquiries.
Account Management & Revenue Operations: Drive revenue and retention through proactive outreach; handle billing and payment issues; perform regular account health checks and nurture engagement.
Compliance & Risk Management: Monitor messaging for compliance issues; issue warnings and escalate complaints; verify suspicious accounts; manage offboarding of non-compliant or fraudulent accounts with thorough documentation.
Account Management: Conduct quarterly outreach with personalized QBRs; maintain strategic relationships with premium accounts; develop growth strategies and identify expansion opportunities.

We are an AI-enabled business dedicated to driving innovation and staying future-ready. We assess all candidates using the following key competencies and behaviours: Core Competencies

AI Literacy & Tool Fluency: Ability to navigate, evaluate, and adopt domain-specific AI tools (e.g. generative text/image tools, enterprise copilots, automated analytics) to streamline daily work.
Workflows & Prompting: Skill in structuring clear inputs and contexts to extract accurate, high-value outputs from AI platforms, converting machine results into actionable business deliverables.
Output Validation & Quality Control: Ability to critically evaluate AI-generated outputs for accuracy, hallucination, bias, relevance, and alignment with organisational standards before final execution.

Required Behaviours & Mindset

Adaptive Curiosity: Actively seeks opportunities to learn new workplace approved tech, experimenting with AI capabilities to solve everyday operational friction.
Data Responsibility & Ethical Awareness: Adheres strictly to company data privacy standards, AI Policy guardrails, ensuring sensitive customer, financial, or IP data is never entered into unvetted tools.
Automation-First Thinking: Regularly identifies repetitive, low-value tasks within their workflow that can be automated or accelerated, redirecting time towards strategic execution.

Benefits:

Competitive Salary: $55-60,000 per annum
Hybrid working
Generous paid leave (20 days PTO)
401K
Medical and dental coverage
Enhance family leave
Birthday day off
Mental Health Support through our Wellbeing partner, Calm
Wellbeing leave and a Mental Health First Aider program
Giving back days to help support causes close to your heart
Unlimited professional & personal learning
Total Rewards including, retirement planning, healthcare and life assurance
And did we mention our epic team socials? We know how to celebrate in style!

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More about this job

Skills

Scheduling
Onboarding
Regulatory compliance
Communication skills
Quality control
Workflow

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