Store Manager 3

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success and we believe in investing in the people who help us get there. Employees are eligible for

• Comprehensive medical, dental, vision, AD&D and life insurance.
• Employee Stock Ownership Plan (ESOP).
• 401(k) and retirement plans.
• Paid time off (PTO).
• Paid holidays.

STORE MANAGER 3 OVERVIEW

Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level.

JOB RESPONSIBILITIES

• Responsible for providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.
• Leads the team and participates as a team player in all phases of the organization and expects the same from store employees.
• Maintains the highest levels of customer service and satisfaction.
• Successfully communicates the importance of customer service to all employees and ensures timely resolution of customer complaints.
• Champions safe work practices and Commercial Tire’s safety guidelines and standards.
• Performs all work expected of the location or ensures that all work expected of the location is completed.
• Ensures equipment and inventory are used to achieve the maximum return on investment.
• Ensures maintenance, appearance and condition of the store complies with security, safety, and environmental codes and city ordinances.
• Provides adequate staffing based on store volume. Recruits, hires, trains and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development.
• Coordinates and conducts product training; ensures the success of on-the-job training programs; and attends and participates in management training workshops.
• Identifies and maximizes new sales opportunities within the existing customer/equipment asset base
• Operates and maintains company vehicles to CT standards
• Assists with store audits to ensure compliance
• Knowledgeable in all facets of a store environment
• Other duties as assigned

ACCOUNTABILTIES AND PERFORMANCE MEASURES

• Achieves annual sales, gross and net profit objectives budgeted for the store.
• Achieves annual audit scores objectives for operations and safety audits.
• Conducts annual performance reviews and supports career development training and planning for employees.
• Recruits, hires, trains, and supervises qualified personnel.

QUALIFICATIONS – preferred

• Associates or bachelor’s degree in Business
• 3+ years of relate business experience
• 4 years management experience in a “like” industry.
• Valid Driver’s License and Insurable Driving Record (Required)