Summary Position is assigned to the Fleet & Family Readiness N9 Front Office; Commander, Navy Installations Command; Washington, DC. Serves as a Management Analyst to the Senior Executive Service N9 FFR Director, responsible for providing overall coordination and operational support within CNIC N9 including regional and installation activities that comprises over $2 billion per year in operating resources, including Appropriated and Non-appropriated funds for 10 regions and 71 installations. Duties
Duties include but not limited to:
Administration Management:
- Develops, maintains, and manages the complex daily and long-range operational calendar of the FFR Director.
- Autonomously evaluates and determines key meetings, briefings, and conferences the FFR Director should attend, coordinates pre-brief requirements, and identifies required staff elements to be involved.
- Develops official communications, preparatory materials, and administrative documents for the FFR Director, ensuring compliance with the Navy Correspondence Manual and CNIC policy.
- Tasks specific staff and organizational elements responsible for researching, developing, and preparing documents, speeches, position papers and briefings for the Director's use in meetings, briefings, and social functions.
- Coordinates all aspects of the FFR Director's trips; makes travel arrangements, prepares itineraries, verifies/ensures proper administrative details, and prepares travel vouchers upon completion of trips.
- Manages the logistical requirements of front-office hosted events and meetings.
- Screens telephone calls and office visitors, personally resolving administrative inquiries, taking accurate messages, or routing complex matters to the appropriate FFR HQ Program Directors.
- Serves as the primary coordinator for all office logistics, office supplies, and Information Technology (IT) equipment inventory/maintenance within the N-Code.
- Initiates, develops, recommends, and implements common business approaches in coordination with customers to improve CNIC program efficiency and effectiveness.
- Serves as the primary administrative and strategic onboarding/offboarding liaison with Command and Staff and NAF HR.
Management Analyst:
- Serves as a subject matter expert and strategic advisor for all FFR programs.
- Provides authoritative policy and guidance interpretation in support of FFR program managers for planning, designing, conducting, analyzing, and reporting business and operations for programs.
- Performs programmatic tasks of a highly confidential or sensitive nature, such as receiving, appropriately routing, and providing timely responses to Congressional inquiries and taskings from Department of the Navy (DON), Office of the Secretary of War (OSW), foreign governments, and outside agencies.
- Identifies, initiates, and coordinates complex management studies and reviews, particularly those with wide or significant effect on command structure, policies, and processes, where the boundaries of the studies may be broad.
- Coordinates substantive data collection, consolidation, and follow-on analysis within HQ, throughout CNIC regions and installations, and externally with other services, in response to higher level authority (e.g., DON, OSW) requests. Develops courses of action on program and management execution, within the framework of established policy and objectives.
- Uses analytical techniques to investigate trends, discover new insights, and develop data-driven recommendations for assigned projects. Formulates and presents formal studies, briefings, and recommendations to FFR Executives and FFR HQ Program Directors on the effectiveness of N9 program goals, policies, and objectives, based on extensive and substantive management analysis of all FFR Programs.
- Manages, tracks, and reports on ongoing and future actions, activities, projects, and initiatives requiring FFR Executive involvement.
- Utilizes latest version of DON and/or DoW tasker management software (e.g., Enterprise Task Management Software 2) to assign and track program taskers delegated to N9 Front Office.
- Analyzes and recommends administrative and/or management process improvements that have a direct, long-range impact on the delivery of CNIC FFR programs and services.
- Performs complex analysis on a wide variety of special and recurring projects/assignments that cross program lines working in support of N9 staff which has significant impact on the operation of FFR.
- Researches potential impact of proposed/passed legislation, policies, and procedures.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate must possess the following:
- Five years or more of progressively responsible, specialized experience independently analyzing administrative operations to recommend procedural improvements, and coordinating executive-level actions for a senior leader (e.g. SES member, flag/general officer, or equivalent corporate executive).
- Knowledge of management and analysis concepts, principles, and techniques sufficient to enable participation as a professional peer within the Command and with functional and program managers across the enterprise, within Navy, and DoW.
- Knowledge of CNIC and FFR programs, goals, and objectives, sufficient to provide expert guidance in the development and execution of CNIC and FFR objectives.
- Knowledge of CNIC, Navy, DoW, and Federal policies, statutes, and requirements governing FFR programs and operations.
- Knowledge of emerging management initiatives, which will dramatically change the way the US Government conducts its business.
- Knowledge of qualitative and quantitative methods, tools, techniques, and indicators for the assessment, evaluation, and improvement of complex management processes and FFR operations.
- Knowledge of the sequence and timing of key program events and milestones.
- Knowledge of organizational relationships and key administrative support functions within CNIC, Navy, and DoW.
- Knowledge of and skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of FFR support functions.
- Skill in planning, scheduling, and conducting projects to evaluate and recommend ways to improve work operations in a program or support setting.
- Skill in developing, selecting, and applying a wide range program analysis techniques that enable the incumbent to plan and direct analysis projects encompassing a wide variety of interrelated but distinct business, financial, resource, and managerial issues.
- Skill working effectively with various levels and echelons of management and employees.
- Skill in the use of computer applications and a variety of software including Microsoft Office Suite (e.g. PowerPoint, Word, Excel, Outlook including calendars).
- Skill in organizing and delivering briefings in order to effectively represent the organization on pertinent issues.
- Skill in interpersonal communication sufficient to work through complicated and controversial issues, assist uncooperative contacts, and respond timely to customer needs.
- Ability to interpret and apply CNIC, Navy, and DoW program policies.
- Ability to plan, organize, and develop projects, and negotiate effectively with management to accept and implement recommendations where proposals involve substantial resources, require extensive changes in established concepts and procedures, or may be in conflict with previous programming actions.
- Ability to identify and analyze problems, weigh relevance and accuracy of information, generate and evaluate alternative solutions, and make timely and effective recommendations.
- Ability to critically evaluate issues to analyze and identify root causes of problems, and develop, recommend or choose, as applicable, courses of action that balance the interests of the mission and stakeholders.
- Ability to manage competing priorities under strict deadlines, while maintaining a high level of attention to detail.
- Ability to exercise tact and diplomacy in coordinating visits and greeting senior executives from inside and outside the Government.
- Ability to communicate effectively both orally and in writing.
Education This position does not have a positive education requirement. How you will be evaluated Resumes will be reviewed against the eligibility and qualification criteria listed in this announcement. Applicants will be assessed using job-related evaluations. The best-qualified applicants will be referred to the hiring manager. How to apply To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. When building or uploading your resume, please note there is a two-page limit. The system will restrict any attempts to submit a longer document.
The complete application package must be submitted by 11:59 PM (EST) on11/09/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13104870
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to usn.ncr.cnicwashingtondc.mbx.naf-usastaffing@us.navy.mil to ensure proper consideration is given. Other information Salary is dependent on experience and/or education.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education.
This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
