Summary This position is located at Morale, Welfare and Recreation (MWR) Department, Naval Air Station, Jacksonville, FL. The purpose of the position is to perform human resource and administrative support functions requiring knowledge of civilian human resources functions and processes involving human resource and benefit transactions. Duties In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
MAJOR DUTIES AND RESPONSIBLITIES:
- Performs administrative and technical support work in a variety of personnel functions. Processes the full range of personnel actions for craft and trade and pay band Non appropriated fund (NAF) employees involving a variety of occupations.
- Examines request for personnel actions, verifies all entries by performing a procedural and technical review of proposed actions to assure correctness of entries and cited authority. Processes new appointments. Interviews employees to obtain data to complete appointments forms or instruct individual in completing forms such as health benefits registration, life insurance, designation of beneficiary, tax certificates, clearance and investigation data.
- Computes and flags due dates for various types of personnel actions, i.e., within grade increase, conversions, performance appraisals, expiration date of temporary appointment, salary retention period, etc. Verifies employment.
- Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g. job descriptions, set of duties, etc.).
- Provides assistance to customers with applicable procedures, instructions, and regulations. Monitors status on pending actions. Reviews personnel action requests for correctness of position numbers and organizational data. Retrieves data for reports. Provides information on status of personnel actions to operating officials.
- Determines necessary documents needed to support transactions and ensure they are included in the action and OPF. Establishes and/or maintains OPFs, including consolidation with prior service records. Obtains original OPF from records center or other activity as required.
- Conducts new employee orientation. Provides brochures, e.g., health/life insurance, and explains retirement provisions, hours of work, leave accrual, health and life insurance options, local facilities, standards of conduct, EEO, etc. Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assist employees in preparing documents necessary for background investigations, (NACs) etc. Assists new employees in completing required appointment forms, e.g., Designation of Beneficiary, W-4, etc.
- Assists in special projects by gathering data from files and automated systems and extracting information from official personnel folders. Compiles in prescribed format and forwards to supervisor for consolidation. Authenticates personnel data reflected on various forms.
- Gathers background information on issues, research current policy as it relates to the issue and determines related trends that may impact on the issue at hand. Makes recommendation of necessary action based on research. Expedites flow of information and communications. Utilizes an in-depth knowledge of regulations, policies and procedures to answer employee questions on a variety of personnel issues.
- Reviews personnel action requests and applications for accuracy, resolves discrepancies and completes missing information. Determines benefit eligibility, creditable service, (e.g., SCD's) and follows up on suspense actions, (e.g., probationary and trial periods, etc). Ensures necessary signatures and documents needed are present, complete and arranged in proper sequence, and those necessary steps are taken for subsequent routing and filing. Inputs information in to the automated personnel system in a timely manner and ensures accuracy of all salary and pay adjustments. Provides information on vacancy announcements to BUPERS employees and outside applicants.
- Prepares and distributes offer letters and non-selection letters. Coordinates release/report dates of new employees.
- Composes and types Vacancy Announcements for distribution by mail or E-mail within area of consideration. Prepares advertisement for publication in newspapers requested by the respective departments. Maintains case files for each Vacancy Announcement.
- Performs other related duties as assigned.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.
A qualified candidate must possess one year of specialized experience in the following:
- Knowledge of basic, routine personnel processing rules, procedures, and operations to process personnel actions and provide general HR administrative support.
- Knowledge of office file arrangement and the purpose and content of documents in the file, including OPFs, the ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
- Knowledge of steps and procedures used to process personnel documents.
- Knowledge of personnel processing language, procedures and options to process a full range of recurring types of official personnel actions.
- Knowledge of office file arrangement and the purpose and content of documents in the file, and ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
- Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying all to work situations.
- Knowledge of formats, punctuation, grammar and clerical steps to process and prepare correspondence and documents in an accurate manner.
- Basic knowledge of local personnel activities to perform routine clerical tasks.
- Skill in fact conducting standard fact-finding and researching records to locate, extract, and compile relevant information into clear, organized summaries and reports.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
- Ability to communicate effectively both orally and in writing.
- Ability to make sound procedural decisions and resolve recurring documentation discrepancies in accordance with standard personnel guidelines and instructions.
- Ability to understand and provide basic program information.
You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.
ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.
Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.
RELOCATION:
- NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest
KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT
- Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
- Selectee must be determined suitable for federal employment.
- Selectee may be required to successfully complete a probationary period.
- Selectee is required to participate in the direct deposit pay program.
- Social Security Card is required.
- Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
- A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.
NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job. Education This position does not have a positive education requirement. How you will be evaluated Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Benefits
This is a regular full-time position with the following benefits: (No enrollment waiting period - immediate enrollment and coverage available)
- Annual Leave - 13 Per Calendar Year (based on percentage earned each pay period) (Must be onboard 90 days before using annual leave - Usage is allowed the first pay period after the 90-day mark is achieved).
- Sick Leave - 13 Per Calendar Year (based on percentage earned each pay period)
- Paid Holidays - 11 Per Year
- Medical (vision included) and Dental Insurance
- NAF Retirement Plan
- 401K Savings Investment Plan with employer match up to 3%
- Long Term Disability Plan
- Basic life insurance with optional life and spouse/dependent coverage
- Medical savings account (FSA)
- Access to Morale, Welfare & Recreation Programs to include Golf Courses, Marinas, Gyms/Fitness Centers, Bowling Centers, Restaurants, Discounted Tickets and Travel options and shopping privileges at the Navy Exchange!
How to apply To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.
Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.
It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.
Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.
Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.
Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.
The complete application package must be submitted by 11:59 PM (EST) on 11/13/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13106072
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status Other information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.
In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693