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Added 11 mins ago
UC
Electrical Engineer
U.S. Coast Guard
Warwick, RI
- $101,375 to $131,790 USD / year
…CEU-Prov), Design Section B. This position serves as a Project Manager/Electrical Engineer within a multi-disciplinary architectural and engineering…
Added 11 mins ago
UC
Electrical Engineer
U.S. Coast Guard
Warwick, RI
- $101,375 to $131,790 USD / year
…CEU-Prov), Design Section B. This position serves as a Project Manager/Electrical Engineer within a multi-disciplinary architectural and engineering…
Added 11 mins ago
VH
Medical Records Technician (CDIS Outpatient)
Veterans Health Administration
Remote, United States
- $61,722 to $80,243 USD / year
…patients under the Veterans Equitable Resource Allocation (VERA) program that categorizes all VA patients into specific classes representing their clinical conditions and resource…
Added 11 mins ago
VH
Med Rec Tech (Med Coder)
Veterans Health Administration
Remote, United States
- $55,882 to $72,644 USD / year
…patients under the Veterans Equitable Resource Allocation (VERA) program that categorizes all VA patients into specific classes representing their clinical conditions and resource…
Added 11 mins ago
AA
Information Technology Project Manager
Animal and Plant Health Inspection Service
Edinburg, TX
- $106,437 to $138,370 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional,…
Added 11 mins ago
AA
Supervisory Facilities Operations Specialist
Animal and Plant Health Inspection Service
Edinburg, TX
- $74,678 to $97,087 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional,…
Added 11 mins ago
UC
Police Officer (Special Operations Division)
U.S. Capitol Police
Washington, DC
- $90,853 to $147,928 USD / year
calls for service, reporting of offenses incidents and traffic collisions,
Added 11 mins ago
CN
Family Advocacy Program Clinical Case Manager
Commander, Navy Installations Command
Oak Harbor, WA
- $100,602 to $110,664 USD / year
…Consult with installation leadership, medical professionals, and service/family members regarding clinical needs assessments, determining clinical intervention, and utilizing treatment…
Added 11 mins ago
UA
Natural Resource Management Specialist
U.S. Army Corps of Engineers
Macon, MO
- $74,678 to $97,087 USD / year
…experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual;…
Added 12 mins ago
UG
Associate Patient Care Coordinator OBGYN
UnitedHealth Group
Poughkeepsie, NY
- $16 to $29 USD / hour
…Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of…
Added 13 mins ago
AA
Supervisory Safety and Occupational Health Specialist
Animal and Plant Health Inspection Service
Edinburg, TX
- $106,437 to $138,370 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional,…
Added 13 mins ago
FS
Forester
Forest Service
Coeur d'Alene, ID
- $75,068 to $97,593 USD / year
Performs as Forest Service Representative (FSR) on timber sale contracts. | Reviews the contract and related pre-sale data such as: preliminary logging plan, environmental assessment…
Added 13 mins ago
VH
Chaplain
Veterans Health Administration
San Antonio, TX
- $90,823 to $118,072 USD / year
Lead and participate in complex projects, program initiatives, task groups, and quality improvement activities supporting Chaplain Service operations and organizational priorities.
Added 13 mins ago
FS
Forester
Forest Service
Kalispell, MT · Hamilton, MT
- $89,508 to $116,362 USD / year
Plans, evaluates, and provides professional leadership to the overall Forest Timber Sale Administration Program and assures work meets Forest and Regional standards. | Participates as an…
Added 13 mins ago
VH
Registered Nurse - Care Coordinator (Division of Hospital and Specialty Medicine)
Veterans Health Administration
Portland, OR
- $96,237 to $161,801 USD / year
…illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health…
Added 13 mins ago
FS
Forester
Forest Service
Helena, MT · Bozeman, MT · Billings, MT · Yreka, CA
- $74,678 to $116,362 USD / year
The incumbent serves as the timber program manager in the Vegetation Management/Natural Resources staff area.
Added 13 mins ago
FS
Forestry Technician (Timber Sale Administration)
Forest Service
Hayward, WI · Glidden, WI
- $50,460 to $81,648 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 13 mins ago
VH
Registered Nurse- Outpatient Cardiology
Veterans Health Administration
Loma Linda, CA
- $103,350 to $186,937 USD / year
…by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on…
Added 13 mins ago
FS
Forestry Technician (Timber Sale Administration)
Forest Service
Rapid City, SD · London, KY · Big Creek, KY
- $55,882 to $80,243 USD / year
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional;…
Added 13 mins ago
VH
Licensed Vocational Nurse- Oncology (Intermittent)
Veterans Health Administration
Loma Linda, CA
- $58,741 to $93,292 USD / year
…manner that promotes quality health care, outstanding customer service, and the maintenance of an environment committed to serving the veteran. The LVN performs within this functional…
Added 13 mins ago
OO
Management and Program Analyst (Wildland Fire)
Office of the Secretary of the Interior
Location Negotiable After Selection
- $89,508 to $138,370 USD / year
This Management and Program Analyst (Wildland Fire) GS-0343-12/13 position is with the US Wildland Fire Service, Headquarters, Chief of Staff.
Added 13 mins ago
VH
Supervisory Medical Support Assistant
Veterans Health Administration
Reno, NV
- $71,607 to $93,086 USD / year
…Members of the teamlet include the MSA, a Registered Nurse Care Manager, a Licensed Practical Nurse/Licensed Vocational Nurse and a Primary Care Provider. The teamlet provides the majority…
Added 13 mins ago
CN
FFSP Office Automation Assistant
Commander, Navy Installations Command
Broadway Complex, San Diego, CA
- $63,835 to $70,218 USD / year
…Fleet and Family Support Centers (FFSC). Interacts with other service programs to ensure receipt of referral and documents; works with the Freedom of Information Act Office (FOIA) regarding…
Added 13 mins ago
CN
MWR Navy Race Organization Director
Commander, Navy Installations Command
Broadway Complex, San Diego, CA
- $145,000 to $150,000 USD / year
Maintains direct liaison with the national and international running community and sporting industry through meetings, conferences, and attendance of major sporting events.
Added 13 mins ago
VH
Physician - Primary Care
Veterans Health Administration
Oceanside, CA · San Diego, CA · Chula Vista, CA
- $250,000 to $315,000 USD / year
The VA San Diego Healthcare System is a leading care provider in Veterans Integrated Service Network 5 (VISN 5), Health Service Area 5.3, which includes VA medical centers and clinics in…

Commander, Navy Installations Command

FFSP Office Automation Assistant

Broadway Complex, San Diego, CA, United States

$63,835 to $70,218 USD / year

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Job details

Pay: $63,835 to $70,218 USD / year
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Summary This position provides office clerical & administrative support to handle a high volume of inbound customer calls for the Navy Region Southwest (NRSW) Fleet & Family Support Centers (FFSC) Centralized Scheduling Call Center. The incumbent must be able to instantly assess and respond appropriately and conscientiously to crisis situations. Duties General Office Administrative Support (50%)

Provides support through a wide array of assignments to include general front office administrative services in direct support of all programs that fall under the Fleet and Family Support Centers (FFSC). Interacts with other service programs to ensure receipt of referral and documents; works with the Freedom of Information Act Office (FOIA) regarding requests for records and researching information in the record(s). Makes routine contacts with officials of other agencies in the community. Maintains the necessary documents, records, files and referral information, and similar program work. Provides information to clients about the program services, requirements, and procedures. Provides referral information on community resources to clients. Assists clients in the use of office equipment and take responsibility to handle maintenance of equipment. Conducts follow-up with clients answering any questions and aiding, as needed.

Receives visitors and telephone calls to the office, determines the nature of requests and directs visitors and/or callers to appropriate staff, or personally provides the information desired when routine or procedural matters of the office are involved. Screens intake calls appropriately (does not conduct intake), schedules routine appointments for clients and conveys information to clients. Uses diplomacy and tact in dealing with internal and external leadership, staff, and all other individuals. Receives/manages requests for appointments with the supervisor/program site manager, as needed. Checks on availability and confirms appointments. Reschedules appointments upon requests of the supervisor/program site manager or staff member.

Schedules appointments and arranges for time, participants, and location of meetings and assembling background material in accordance with instructions from the supervisor for a variety of meetings. Records, types, and distributes minutes from these meetings.

The employee uses the full range of functions, including advanced processes of one or more word processing software and/or desktop publishing applications to produce a variety of documents. Uses various functions of other software types such as calendars, electronic mail, spreadsheets, or graphics. The employee plans and carries out assignments with considerable independence. Uses multiple function office equipment and automated software to produce a wide- range of documents, reports, spreadsheets, briefs and tables. Maintains referral directories, information of community resources, and similar office work pertaining to programs of the FFSP.

Office Management (50%)

Reviews, revises, and maintains FFSP localstandard operating procedures (SOPs) for grammar, punctuation, and administrative content. Establishes and maintains subject matter files and records that relate to the programs of the FFSP.

Sets up and maintains logs showing the status of actions and correspondence, both internally and externally to the program. Ensures files include all required documents that are properly signed. Carries out confidentiality/PH guidelines and other essential procedures regarding personnel/client files/information. Composes non- technical correspondence, ensures proper formatting; locates and/or assembles information for reports, briefs, etc.

Responds to routine and non-technical requests for information. This may involve determining whether to release the information and the requestor's authority to receive the information requesting guidance from the supervisor/site manager when in doubt.

Serves as a point of contact for all travel and training for the FFSP staff. Prepares and tracks travel/training documents for the department and processes accounting data for Temporary Additional Duty (TAD) orders. Makes necessary arrangements for travel, arranging schedules or visits, making reservations, notifying organizations and officials to be visited, and submitting travel vouchers and reports, as needed. Serves as Total Workforce Management Systems (TWMS) training coordinator and inputs training certificates completed by FFSP staff. Prepares monthly TWMS reports of pending training requirements, as requested.

Reports, tracks, and finalizes all building maintenance work requests. Maintains service logs on all maintenance issues within the FFSP complex.

Using a personal computer, types narratives and tabular material, such as memoranda, evaluations, correspondence, reports, travel/training documents, etc., from rough draft or revised typed draft. Types in accordance with Navy Correspondence Manual and other applicable guidance for review by originator and supervisory chain.

May be assigned as Building Manager to submit and track maintenance work requests and liaison with installation departments to coordinate work requests, trouble calls, telephone or IT issues.

Performs other management support duties as assigned.

Qualifications

Knowledge of the policies, regulations, procedures, and reporting requirements governing the programs of the FFSP; and broad knowledge of the various elements of all other FFSP.
Skill in communicating with clients, management and leadership to obtain information and explain regulations and agency procedures. This includes skill in drawing out and organizing relevant information from persons who are often unaware of legal and procedural requirements, which may apply to a presenting problem and are angry and distressed due to the conditions that gave rise to the situation. Uses diplomacy and tact in dealing with other agency staff and when responding to calls from clients in stressful and emotional situations.
Knowledge of English grammar and usage, format, and procedural requirements. Skills in writing and oral communication to write/type letters, memoranda, and reports, and clearly explain complicated regulations, procedures, and concepts to persons outside the agency. Knowledge of the organization of office files and the purpose and content of documents in the files. Knowledge of the clerical steps in processing files and retrieving information in files to prepare reports and maintain suspense records.
Skill in operating a personal computer and software packages used by the FFSP. A fully qualified typist is required. Skill in text insertion, deletion, retrieval, manipulation, copying, printing and editing functions on word processing systems.
Knowledge of techniques to develop briefings for specific FFSC programs and the mission, functions and organizational structure of the FFSP, in general.
Knowledge of procedures for travel and training requests.
Knowledge of procedures for time and attendance reporting, record keeping.
Knowledge of the duties, priorities, commitments, policies, and program goals of the supervisor in order to perform non-routine assignments.
Knowledge of procedures for use of the DOD Government Purchase Card Program, and the ability to attain appointment as a purchase cardholder.
Knowledge of procedures involved in automated appointment system management.

Education This position is not in a positive education series. How you will be evaluated All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews. How to apply Applications are not accepted in person or via email. Applicants must apply online.

Click the blue APPLY button at the top of this announcement to apply.

Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.Other information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Non-U.S. citizens with fewer than three years of recent residential history in the U.S. may be determined ineligible for employment.

Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.

In accordance with the Real ID Act of 2005, if a candidate or new hire requires access to a military installation and does not have a REAL ID, identity will need to be established. Identity is established by presenting either one (1) Acceptable Credential or by presenting an acceptable combination of Source Identify Documents. Acceptable Credentials are listed in List A and Acceptable Source Identity Documents are listed in Lists B and C in the link below (page 3). If using an Acceptable Credential, only one (1) from List A is required and if using Acceptable Source Identity Documents, one (1) from List B and one (1) from List C is required. https://www.oni.navy.mil/Portals/12/Vistors/Base%20Access%20Form.pdf?ver=2017-08-28-065204-693

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More about this job

Skills

Administrative support
Office equipment
Maintain equipment
Leadership
Site Manager
Desktop publishing
Office administration
Confidentiality
Make reservations
Reporting
Communication skills
Editing
Record keeping
Perform interviews

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