Care Coordinator – Home Care Services Location: Columbus, Georgia | Full-Time Are you passionate about making a meaningful impact in people’s lives? At Comfort Keepers, we’re a team of dedicated professionals who believe in dignified, compassionate, and highly personalized care for the aging and vulnerable. We’re looking for a Care Coordinator who is proactive, empathetic, and thrives in a people-centered environment. About the Role The Care Coordinator is the heart of our client care operations - ensuring each client receives consistent, high-quality care tailored to their needs and lifestyle. You’ll work closely with families, caregivers, and community partners to create seamless, well-supported care plans. This role blends organization, heart, and leadership to keep our clients safe, supported, and comfortable in their homes.
Key Responsibilities
- Serve as the primary point of contact for new client referrals and care transitions
- Coordinate personalized in-home care plans with compassion and attention to detail
- Ensure continuity and consistency of care by matching clients with the right caregivers
- Monitor client satisfaction and well-being through regular check-ins and visits
- Support families with guidance, resources, and care planning insight
- Supervise and support caregivers, including performance evaluations and ongoing communication
- Collaborate with healthcare professionals, insurers, and internal teams to streamline services
- Participate in rotating on-call responsibilities to maintain service continuity
Who You Are You are a naturally warm, highly organized professional with a heart for helping others. You’re calm under pressure, skilled at juggling priorities, and comfortable working both independently and collaboratively.
Qualifications
- Education: High school diploma or GED required; college degree or relevant certification preferred
- Experience:
- At least 2 years in a healthcare or home care setting
- Experience in care coordination or client services strongly preferred
- Licensure(must have one of the following valid in Georgia):
- Licensed Practical Nurse (LPN)
- Certified Nurse Aide (CNA)
- Personal Care Assistant (PCA)
Training & Skills Required
- Solid understanding of elder care, chronic illness, disability support, and home-based safety
- Strong communication and relationship-building skills
- Competency in meal support, hygiene assistance, infection control, and home safety procedures
- Ability to document services accurately and follow care instructions
- Must meet state-required training standards
- Must pass background, reference, and driving record checks
- Valid driver’s license, reliable vehicle, and current auto insurance
What You Can Expect
- A mission-driven team culture grounded in empathy, trust, and professionalism
- A supportive and collaborative work environment - no one is left to figure it out alone
- Opportunities to participate in care innovation and improve our systems
- Work split between our office and client homes (travel required)
If you're a compassionate professional who sees caregiving as a calling - not just a job - we want to hear from you. Join us and make a difference every day.