Houseman

SUMMARY

Maintains the hotel's public areas, meeting rooms, and grounds in a high level of cleanliness and

organization in accordance with company and franchise standards and provides excellent customer service

to the hotel guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

? Cleans and sanitizes assigned public areas in accordance with company and franchise policy. Assists

the executive housekeeper as needed with deliveries, cots, cribs, trash, etc. Assists front desk

associates with deliveries to guest and meeting rooms and the cleaning of guest rooms after hours.

? Prepares and sets up meeting rooms in accordance with the function sheets.

? Ensures hotel equipment, such as carts, vacuums, and a/v equipment are maintained properly and

secured.

? Ensures cleaning supplies and chemicals are used properly and all bottles are properly labeled in

accordance with the chemical policy.

? Provides excellent customer service that goes above and beyond, to the hotel guests. Conduct

themselves in a professional manner at all times. Observes the company's 10-4 rule. Immediately

addresses guest's requests.

? Properly attired in uniform and nametag, in accordance with franchise and company grooming and

uniform policy.

? Communicates with superiors and co-workers about the status of guest requests and assigned tasks.

? Provides safety and security for the hotel and its guests. Alerts staff and guests to unsafe conditions

and follows the company safety and security policies. Observes and partakes of the hotel key

control procedures at all times. Is familiar with the hotel emergency plan and is able to confidently

participate in emergency training procedures. Observes guest and hotel confidentiality procedures.

Uses the hotel safe lifting procedures. Reports all incidents and injuries to the appropriate

supervisor.

? Provides input and ideas on the operation of the hotel. Participates in training initiatives and skill

development.

? Completes any other task requested by a supervisor, including training new associates.

? All other duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

? Ability to read, write, and recognize numbers, comprehend signs and symbols.

? Ability to comprehend documents such as safety rules, operating/maintenance instructions, and

procedure manuals.

? Ability to apply common sense understanding both written and oral instructions.

EDUCATION and/or EXPERIENCE

High school diploma preferred but not required.

CERTIFICATES, LICENSES, REGISTRATIONS

None Required.

Job Title: Houseman

Property: Hotels Department: Hotel Operations

Reports To: FOM/General Manager FLSA Status: Non-Exempt

Prepared By: HR Date: June 2023

PHYSICAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative

of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

? Moderate to heavy physical effort 95% of the day.

? Possible exposure to chemicals or other institutional cleaning agents.

? Consistent and frequent reaching for, modifying, positioning, and handling objects.

? Ability to stand for long periods of time.

? Ability to maneuver heavy boxes up to 50 lbs.

? Ability to effectively work in confined spaces around furniture and breakable objects.

Qualified candidates may apply by clicking, "Apply Now". Next, submit your resume. You may complete a cover letter on the following screen. You must ontact the employer via one of the methods listed on the screen after clicking "Apply for this job". Please be sure to identify PA CareerLink as your referral source.