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Added 1 min ago
SO
IT PROFESSIONAL 2 - SYSTEMS/ NETWORK ADMINISTRATION
State of Nevada (NV)
Carson City, NV · Las Vegas, NV · Reno, NV
- $35.11 to $52.51 USD / hour
…coordination, troubleshooting, security administration, and support of geographically dispersed networks. The position also installs and supports workstations and contributes to network…
Added 1 min ago
TS
Registered Nurse (RN) AM Shift
The Springs Healthcare Center at the Carlotta
Palm Desert, CA
- $53 to $60 USD / hour
One year staff nurse and three years management experience in an acute care facility
Added 3 mins ago
CC
Vehicle Photographer I (Manheim)
CAI Cox Automotive Corp Svcs., LLC
Kent, WA
- $18.17 to $27.21 USD / hour
…include commission (annual, monthly, etc.) and/or an incentive…
Added 3 mins ago
CC
Vehicle Operations Check-In Specialist I (Manheim)
CAI Cox Automotive Corp Svcs., LLC
Kent, WA
- $18.17 to $27.21 USD / hour
…include commission (annual, monthly, etc.) and/or an incentive…
Added 6 mins ago
Field Service Engineer - Medical & Research X-Ray Systems
Recruit Up, LLC
North Metro, GA
…clinicians and researchers, this role lets your work directly support cancer treatment and scientific…
Added 6 mins ago
PF
Claim Manager
Principal Financial Group
Des Moines, IA
- $84,600 to $152,400 USD / year
…processes, customer experience, and operational efficiency. Support implementation of strategic initiatives and change management efforts within assigned teams. Provide subject matter…
Added 7 mins ago
Customer Project Manager
Royal Cup, Inc.
Birmingham, AL
Minimum 3 years of project or program management experience, including direct ownership of customer-facing project delivery.
Added 7 mins ago
Regional Account Manager
Royal Cup, Inc.
Oklahoma City, OK
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare,…
Added 7 mins ago
Business Development Manager (Convenience Store Division)
Royal Cup, Inc.
Houston, TX
Utilize internal and external resources to support account growth and customer success
Added 7 mins ago
Distributor & Licensee Partner Manager
Royal Cup, Inc.
Fort Worth, TX
Coordinate across the business. Work with Customer Service, Inside Sales, Operations and Equipment Service so partners get reliable fulfillment, equipment support and fast issue resolution.
Added 7 mins ago
Sales Support Coordinator
Royal Cup, Inc.
Birmingham, AL
The Sales Support Coordinator reports to the Director, Sales Support and serves as the primary administrative partner for their assigned sales team. As a key member of the sales support…
Added 7 mins ago
Marketing Data & Segmentation Manager
Royal Cup, Inc.
Birmingham, AL
Support sales. Give sales teams targeted account lists and cross-sell prospects drawn from our segments
Added 7 mins ago
Distributor & Licensee Partner Manager
Royal Cup, Inc.
Birmingham, AL
Coordinate across the business. Work with Customer Service, Inside Sales, Operations and Equipment Service so partners get reliable fulfillment, equipment support and fast issue resolution.
Added 7 mins ago
Marketing Data & Segmentation Manager
Royal Cup, Inc.
Atlanta, GA
Support sales. Give sales teams targeted account lists and cross-sell prospects drawn from our segments
Added 7 mins ago
Business Development Manager (Convenience Store Division)
Royal Cup, Inc.
Atlanta, GA
Utilize internal and external resources to support account growth and customer success
Added 7 mins ago
Market Manager
Royal Cup, Inc.
Mobile, AL
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare,…
Added 7 mins ago
Maintenance Tech II
Royal Cup, Inc.
Birmingham, AL
Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well caffeinated team, the benefits program includes healthcare,…
Added 7 mins ago
Costing Analyst
Royal Cup, Inc.
Birmingham, AL
Support semi-finished goods physical inventory counts and refine manufacturing inventory accuracy.
Added 7 mins ago
T
Private Event Planner
Troon
Hardeeville, SC
- $60,000 USD / year
Compensation: $60,000 annual salary plus bonus program.
Added 8 mins ago
Sales Advisor IV - Old Orchard Spaces (Skokie, IL)
Rivian
Skokie, IL
…performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and…
Added 8 mins ago
Sales Advisor IV - Gold Coast Spaces (Chicago, IL)
Rivian
Chicago, IL
…performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and…
Added 8 mins ago
R
Field Service Technician - Night Shift - Roswell, GA
Rivian
Roswell, GA
- $23.63 to $32.54 USD / hour
…under the mentorship of senior technicians and leadership to support EV repairs, inspections, and field service operations. The ideal candidate thrives in dynamic, fast-paced environments,…
Added 8 mins ago
R
Field Service Technician, Night Shift - Tempe, AZ
Rivian
Tempe, AZ
- $22.5 to $30.99 USD / hour
…under the mentorship of senior technicians and leadership to support EV repairs, inspections, and field service operations. The ideal candidate thrives in dynamic, fast-paced environments,…
Added 8 mins ago
R
Product Advisor IV -Charlotte Service Center
Rivian
Charlotte, NC
- $17.57 to $21.96 USD / hour
…performance indicators such as demo drive volume, pipeline management, conversion support, customer satisfaction, and…
Added 8 mins ago
R
Product Guide III (Part-time) - Venice Showroom
Rivian
Venice, CA
- $23.41 to $26.79 USD / hour
- Part-time
Maintain a strong knowledge of all tools, including POS (Point of Sale) and CRM (Customer Relationship Management) and actively leverage these platforms to generate leads and enhance…

Closed listing

ComEd

Supvr Customer Service

OAKBROOK TERRACE, IL, United States

$69,600 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $69,600 USD / year
Experience: 2+ years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
Posting language: English
Posted: Sep 15, 2026

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Original job description

Archived listing. The details below describe a past opening.

Who We Are

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

We're committed to creating an environment where every person can thrive. Our employee experience is grounded in four tenets that guide how we support our people: purposeful careers, growth opportunities, community impact, and support to thrive.

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

Primary Purpose

Monitor and supervise Customer Services bargaining unit or non-exempt line employees. Monitor daily workplan and make adjustments where necessary. Develop a workplan detailing the daily activities of the employees. Answer and discuss the more difficult customer problems. Review reports to assure the proper completion of workload. Interface with various organizations within Customer Services to ensure timely completion of work. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Primary Duties

Direct bargaining unit or non-exempt line employees in day-to-day activities. Coordinate and evaluate scheduling of work. Schedule overtime when required. Develop scheduling process to ensure efficient completion of workload. (40%)
Evaluate and monitor bargaining unit or non-exempt line employee productivity to maximize performance. Maintain effective communication with bargaining unit or non-exempt line employees, enhance job skills and motivate employees to ensure Employee Satisfaction. (20%)
Establish, promote and maintain a safe work environment within the department. (10%)
Review and monitor reports as required (i.e., daily time sheets, budgets, etc.) (10%)
Interface with other business units to ensure timely completion of work. (10%)
Interact with union representatives to reduce union / management misunderstandings and resolve labor / management disputes / grievances. (10%)

Job Scope

Direct day-to-day supervisory responsibilities over bargaining unit or non-exempt line employees.
Promotes customer and employee satisfaction
Decision-making authority is related to completion of departmental scheduled workload
Work is subject to frequent/daily review.
Impact to budget is limited and is reflective of workgroups contribution to daily workflow.
Establish, promote and maintain a safe work environment.

Minimum Qualifications

2 - 4 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
2+ years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
Demonstrated computer literacy
Strong written and oral communication skills

Preferred Qualifications

Bachelor's degree
Call Center Experience
General knowledge of collective bargaining agreements (CBA) and related procedures, policies and processes
General understanding of applicable systems and technology (e.g., customer information system, electronic hand-held meter reading equipment, etc.)

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $69,600.00/Yr. – $95,700.00/Yr.
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

Direct bargaining unit or non-exempt line employees in day-to-day activities. Coordinate and evaluate scheduling of work. Schedule overtime when required. Develop scheduling process to ensure efficient completion of workload. (40%)
Evaluate and monitor bargaining unit or non-exempt line employee productivity to maximize performance. Maintain effective communication with bargaining unit or non-exempt line employees, enhance job skills and motivate employees to ensure Employee Satisfaction. (20%)
Establish, promote and maintain a safe work environment within the department. (10%)
Review and monitor reports as required (i.e., daily time sheets, budgets, etc.) (10%)
Interface with other business units to ensure timely completion of work. (10%)
Interact with union representatives to reduce union / management misunderstandings and resolve labor / management disputes / grievances. (10%)
2 - 4 years internal utility company experience (e.g., ComEd, PECO), or equivalent external experience
2+ years internal supervisory experience (e.g., ComEd, PECO, BSC, ExGen), or receive acceptable rating on Supervisory Assessment
Demonstrated computer literacy
Strong written and oral communication skills

About employer

More about this job

Skills

Customer service
Scheduling
Communication skills
Motivate employees
Decision making
Workflow
Computer skills

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