MOD/EVS SUPERVISOR - MID

SCOPE OF POSITION:

This position is located at one of the smaller casinos of Comanche Nation Entertainment. Under the general supervision of the General Manager, the Manager on Duty – Environmental Services Supervisor is responsible for EVS and for the safe and efficient operation of all environmental service operations. The Manager on Duty – Environmental Services Supervisor’s performance is necessary for the casino to reach its full potential in providing a superior entertainment experience for its guests

DUTIES AND RESPONSIBILITIES:

• Oversees the Environmental Services Operation and participates in the operation when needed: Follows casino and department policies and procedures; and
• Follows cleaning checklist.
• Maintains a high level of guest service.
• Assists with the cleaning of all inside casino offices, bathrooms and casino floor areas.
• Answers service calls when necessary and assists with deliveries, processes packing slips and receiving and reports to Accounting and Purchasing on all deliveries.
• Makes repairs when needed. Must have strong manual skills.
• Mops, strips, wax, vacuum and shampoo floors and/or carpets. Must be able to work with cleaning chemicals. Must wear protective clothing as necessary.
• Paints, builds and reconstructs to building when necessary.
• Maintains outside grounds.
• Attends and satisfactorily completes all training as assigned by General Manager responsible for EVS.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The incumbent regularly communicates and exchanges information with coworkers and guests. The incumbent is required to reach with hands and arms, and to sit, climb, balance, and stoop, kneel, crouch or crawl. The MOD-EVS Supervisor is regularly required to stand 50% or more of their shift. Work is performed throughout all areas of the facility where there may be flashing lights and the noise levels vary from quiet to loud depending the time of day, the specific location, and the amount of business. Manager on Duty - EVS Supervisor must be able and willing to work evenings, weekends, and holidays and in a smoke-filled environment. Work performed outside during adverse weather conditions. Manager on Duty - EVS Supervisor must be able to handle adverse weather, indoor and outdoor work. The workplace is also under constant surveillance both inside and outside the facility.

The incumbent may be exposed to the risks associated in attempting to resolve contentious issues with difficult guests and staff members.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ACKNOWLEDGMENTS:

I have read this position description and certify that I can perform the duties and responsibilities, with or without an accommodation, and understand and accept the physical and environmental demands.

Qualifications

EDUCATION AND/OR EXPERIENCE

• Possess a High School Diploma or equivalency to include Home School Certificate.
• Two (2) years casino experience.
• One (1) year supervisory experience.