Technology Intern (Temporary)

Summary The Colville School District is now accepting applications for a Technology Intern to provide entry-level support while gaining hands-on experience in a K-12 technology environment. The Technology Intern will assist Technology Department staff with device preparation, troubleshooting, inventory management, and classroom technology support.

This is a temporary, 20-hour-per-week position with an anticipated end date of August 2027.

Essential Duties

• Respond to basic technology support requests and document work in the district's help-desk system.
• Provide Tier 1 help-desk support.
• Assist with troubleshooting Windows and ChromeOS devices, software applications, printers, classroom displays, and basic network connectivity issues.
• Prepare, deploy, update, repair, and collect computers, mobile devices, printers, and other technology peripherals.
• Help maintain accurate technology inventory and asset records.
• Provide patient, user-friendly technical support to students and staff.
• Assist with technology setup and support for classrooms, offices, testing environments, events, computer labs, and device carts.
• Assist with cabling, equipment organization, and other supervised technology projects.
• Learn district technology systems and procedures as skills develop.
• Travel between district buildings as needed to provide technology support.
• Perform other duties and projects as assigned.

(The duties listed are representative of the work typically performed in this position and are not intended to be an exhaustive list of duties, responsibilities, or requirements. The District reserves the right to assign additional related duties as needed.)

Physical Demands The physical requirements outlined below represent those necessary for an employee to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• The employee is required to stand, stoop, walk, sit, kneel, crouch, and crawl.
• Must be able to work with any native language and levels of English Learning students in a classroom setting.
• The employee will drive their personal vehicle between district facilities daily.

Work EnvironmentThe following characteristics represent typical conditions encountered while performing the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform these functions.

• Job duties may require working at various building sites.
• Wiring closets district wide.
• Classroom or office settings when appropriate.
• Occasional offsite work.
• The employee will occasionally work in outside weather conditions.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of computers and technology, with a strong willingness to learn.
• Good communication, customer service, organization, and problem-solving skills.
• Ability to follow instructions, learn technical procedures, and work as part of a team.
• Ability to maintain confidentiality when working with student, staff, and district information.
• Ability to earn CompTIA A+ certification during the internship.
• Opportunity to work toward CompTIA A+ certification during the internship.
• The district may provide training resources and certification support.
• Must have a favorable state and national fingerprint background check.
• Must possess a valid driver’s license.

Preferred Qualifications

• Previous hands-on experience troubleshooting computers or assisting others with technology.
• Coursework, technical training, or personal experience related to information technology.
• Familiarity with Windows, ChromeOS, Google Workspace, Microsoft 365, or basic networking.
• Experience in a school, help-desk, customer service, or similar service-focused environment.

Supplemental Information We are an Equal Opportunity Employer and Educator who fully and actively supports equal access for all people, regardless of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, and the use of a trained dog guide or service animal, and equal access to the Boy Scouts of America and other designated youth groups. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint, or otherwise oppose discrimination. The following positions have been designated to handle questions and complaints of alleged discrimination: Civil Rights Coordinator - Exec. Director of Business & Operations, Section 504 Coordinator - Exec. Director of Student Services, Title IX Coordinator - Exec. Director of Student Services. Contact: 217 S. Hofstetter Street, Colville WA 99114 services@colsd.org 509-684-7850. The Colville School District is a drug free/tobacco free workplace. This organization requires a successful applicant to provide eligibility and verification of legal right to work in the United States in compliance with Immigration Reform and Control Act. Notice: The candidate selected will be hired on a temporary basis subject to favorable reporting of a state and national fingerprinting background. An Equal Opportunity Employer.Benefits More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. Employees are eligible for SEBB health benefits if Colville School District anticipates they will work at least 630 hours per school year (September 1 through August 31). Eligible Colville School District employees receive a comprehensive benefit package through the School Employees Benefits Board (SEBB). This includes medical, dental, vision, long term disability, life/AD&D insurance and other optional benefits.

Medical Insurance Five plans are available to choose from if you reside in Stevens county. Medical insurance is optional. Employees who carry medical insurance will have a monthly out-of-pocket cost. Employees have the option to cover their family/dependents on medical insurance as well. SEBB Medical Benefits At-A-Glance

Dental Insurance With three plans to choose from, dental insurance is provided free to the employee and their family/dependents. Dental Plan Comparison Side by Side

Vision Insurance With three plans to choose from, vision insurance is provided free to the employee and their family/dependents. Compare Vision Plans Side by Side Tool

Life and AD&D Insurance Basic life insurance ($35,000 policy) and accidental death and dismemberment ($5,000 policy) are free to the employee. The employee has the option to purchase additional life insurance. Life Insurance Details

Long-Term Disability Insurance Basic long-term disability insurance is free to the employee. The employee has the option to purchase additional long-term disability insurance. Long Term Disability (LTD) Plan Info

Tax Saving Programs Employee may elect to participate in tax-savings programs such as Flexible Spending Arrangements (FSAs) or Dependent Care Assistance Program (DCAP).

Employee Assistance Program (EAP) EAP coverage with Washington State Employee Assistance Program is free to the employee. The EAP promotes the health and well-being of employees and their household members by offering legal, financial and counseling consultations.

Work/Life Balance (Time Off Benefits) We offer a robust leave program - including personal, sick, vacation (for eligible roles), bereavement, and holidays - with specific leave amounts varying by position. Additional benefits include leave sharing and annual buy-back options.

Retirement and Deferred CompensationDistrict Employees are members of the Washington Teachers' Retirement System (TRS) or School Employees' Retirement System (SERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.