IT Systems Administrator w/Active TS/SCI

OVERVIEWMust have an active TS/SCI ClearanceDuration - 12 month contract position with potential to be extended or convertedW2 with full benefits, flexible Work ScheduleCustomer and contract specific training will be required and provided.Location - Pasadena, CA (onsite)Offer contingent on ability to successfully pass a background check and drug screenThe US base pay range for this full-time position is $50-72/hr + benefits. Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

JOB DESCRIPTION

The Systems Administrator is responsible for providing effective and friendly end-user support, installation and configuration, operation, and troubleshooting of hardware, software, and related infrastructure. This individual also participates in technical research and development to enable continuing innovation within the infrastructure, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values as well as sponsor and cybersecurity requirements. Candidates must be self-starters and able to work through complex problems to help customers continue to operate.

POSITION RESPONSIBILITIES

The Systems Administrator will provide primary technical support for end users operating information technology assets in the classified environment. Duties will include the implementation, troubleshooting, and maintenance of Information Technology (IT) systems, including:

• Provide IT support in a heterogeneous environment (Windows and Linux) with a strong focus on problem resolution and customer service.
• Coordinate and execute equipment delivery and installation (requires the ability to comfortably lift and carry up to 50 lbs.).
• Possess strong, in-person customer service skills and excellent communication skills, both written and verbal, to resolve customer problems.
• Demonstrate persistence in working Tier 1 customer service issues until resolved.
• Work a help desk ticketing system, maintaining records, and regularly updating them.
• Identify and report recurring incidents, recognizing patterns of problems, and escalating them for appropriate resolution.
• Develop and maintain both user and technical manuals or guidelines.
• Provide support in a secure, sensitive environment for both physical equipment and digital troubleshooting.
• Assist in training or provide guidance and direction to staff.
• Manage the IT system infrastructure and any processes related to these systems.
• Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all client, server, storage, and network devices.
• Configure and manage Windows and Linux operating systems; install and load operating system software; troubleshoot and maintain system integrity; configure network components; and implement operating system enhancements to improve reliability and performance.
• Ensure compliance with regulations and government sponsor security requirements through familiarity with IT security and related technologies.
• Work on-site in a collaborative team environment with internal and external co-workers.

REQUIRED SKILLS

• Supported Windows or Linux VMs, workstations, and servers.
• Worked in heterogeneous computing environments.
• Installed and configured Windows and Linux servers and workstations for both development and operational environments.
• Worked with storage environments, large data storage pools, and related hardware.
• Provide systems administration support to scientists, engineers, and/or military personnel.
• Ability to juggle multiple responsibilities effectively.
• Familiarity with environments employing configuration management and/or configuration control measures.
• Ability to write detailed instructions and documentation regarding systems administration activities.
• Supported computing or networking systems in challenging environments with high-stakes outcomes.
• Supported senior officers in U.S. military services or Federal agencies.
• 1 to 3 years of systems administration experience in mid-to-large environments, preferably within the U.S. military or intelligence community.
• Must have a current IAT Level II/III or IAM Level I/II/III 8140 Cyber Workforce Management Certification (e.g., Security+, CASP+, Cloud+, CISSP).
• Candidate must have an active TS/SCI clearance. A current Counter-Intelligence (CI) Polygraph is highly desired, and candidates must be willing to submit to a CI Polygraph.

Equal Opportunity/Affirmative Action Columbus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, marital status, age, national origin, veteran status, disability status, or any other characteristic protected by applicable federal, state, or local law. As a federal contractor, Columbus participates in the E-Verify Program to confirm eligibility to work in the United States.