Receptionist

Summary:

Be the welcoming voice that makes a great first impression. As our Receptionist, you’ll greet customers, vendors, and future team members while keeping the front desk running smoothly. You’ll connect with company leaders and people across the business, making every interaction clear, warm, and professional. If you enjoy helping people and creating a positive first impression, we’d like to meet you.

Who we are:

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb:

• Competitive pay of $23-25/hr depending on experience
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What you will do:

• Greet customers and visitors with professionalism
• Answer and direct incoming calls efficiently and with a clear, friendly tone
• Maintain front desk operations
• Handle all outgoing and incoming mail and distribute as applicable.
• Handle inquiries with discretion, tact, and a solution-oriented approach
• Maintain a well-organized and welcoming reception area
• Provide administrative support as needed
• Scan and upload documents to company document system
• Posting checks and ACH payments daily
• Posting credit card payments daily
• Order company supplies, maintain sufficient stock, and keep order in cabinets
• Manage anniversary letters and business cards
• Distribution of Company apparel as needed

You should have:

• Possess high school diploma or equivalent.
• Possess clear verbal communication skills.
• Ability to learn Company-specific and new or updated programs and software (i.e., Penta, OnBase, etc.)
• Ability to work independently with minimal supervision.
• Possess exceptional interpersonal skills that will aid in the ability to manage customer relationships (both internal and external), perceptions and expectations with a friendly and professional demeanor.
• Bilingual would be helpful not required.

Miscellaneous:

• Work location: ColonialWebb corporate office, Richmond, VA.
• Schedule: Full-Time Monday through Friday.
• Travel: This position is not required to travel
• Remote Work: This position is not conducive for remote work

EOE M/W/Disability/Vets

• Veterans and those with previous military experience are encouraged to apply