Payroll Benefits Coordinator

Summary:

The Payroll & Benefits Coordinator supports employees and management with day-to-day administration throughout the employee lifecycle. The role provides responsive service to internal customers and helps keep payroll, benefits, and personnel processes accurate, confidential, and on schedule. This role is a great fit for someone who is eager to learn and build their knowledge of payroll and benefits. As experience grows, there may be opportunities to take on additional responsibilities, support more complex processes, and expand within the Payroll & Benefits Team.

Who we are:

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb:

• Competitive pay of $27-32/hr depending on experience
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What you will do:

1. Follow company safety rules, procedures, and practices.
2. Maintain accurate and current employee, payroll, benefits, and personnel records, including benefits eligibility and required documentation.
3. Reconcile payroll and benefits file feeds, work with pipe-delimited files, and prepare routine reports.
4. Enter and review employee time accurately. Answer common paycheck questions about hours worked, overtime, deductions, and differences in pay practices for exempt and non-exempt employees.
5. Serve as an initial contact for payroll and benefits questions. Explain basic benefits processes based on employment status and route questions to the appropriate team member when needed.
6. Support preboarding and onboarding, including completing pre-screening tasks in Workday and coordinating background and credit checks.
7. Complete employment and unemployment verifications and assist with unemployment claims and hearings.
8. Crosstrain with team members and provide backup support across payroll and benefits during busy periods.
9. Maintain confidentiality and protect company, employee, and private information.
10. Keep managers informed of actions affecting their teammates.

Additional Responsibilities:

1. Assist with temporary-worker activity, employee wellness program administration, payroll and personnel mailings, and other HR activities as needed.
2. Perform other duties as assigned by the supervisor.

You should have:

1. Relevant experience or education in payroll, benefits, personnel administration, time entry, or related administrative work. Direct experience as a payroll processor or benefits administrator is not required.
2. Workday experience is strongly preferred. Experience supporting an hourly workforce is helpful; construction experience is not required.
3. High school diploma or equivalent.
4. Understanding of common paycheck details, time entry, and basic benefits processes, or the ability to quickly learn them.
5. Strong, practical Microsoft Excel skills and proficiency with Microsoft Office, online processes, and handling numerical data.
6. Clear communication and customer service skills, including the ability to work diplomatically with employees, managers, and external contacts.
7. Ability to learn new software and technology, including AI-enabled tools, and adapt to changing processes.
8. Ability to use sound judgment, assess information, recognize when an issue needs escalation, and route it appropriately.
9. Ability to stay organized, follow through, manage varied responsibilities, meet deadlines, and work independently in a fast-paced environment.
10. Professional demeanor (appearance, attitude, and behavior), confidentiality, and a cooperative, resourceful approach. Willingness to help coworkers with Excel, online processes, and day-to-day questions, and to take on new responsibilities as team needs change.

Miscellaneous:

Work location: ColonialWebb corporate office, Richmond, Virginia. Schedule: Full-time, onsite, Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening or weekend work and unscheduled overtime may be required as duties demand. Remote work: This position is not conducive to remote work.

EOE M/W/Disability/Vets Veterans and those with previous military experience are encouraged to apply