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Plumbing Service Manager
Air Comfort Solutions OKC
Moore, OK
- $140,000 USD / year
The Plumbing Service Manager is primarily responsible for overseeing and managing field operations to increase business growth and improve service excellence. The Plumbing Service Manager…
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Sales Operations Sr. Specialist
NeuraFlash, Part of Accenture
Boston, MA
In this role, success means the Director of Sales Operations has more capacity to focus on strategy, leadership, and long-term planning because the Manager is
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General Manager
Aramark
Sleepy Hollow, NY
As Food Service Site Director, you will lead dining operations that play a central role in the daily lives of residents, guests, and team members. This is far more than a traditional…
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Culinary Manager I
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Lexington Park, MD
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Bilingual Clinical Research Vocational Nurse II
Texas A&M Agrilife Research
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Added 1 min ago
Engineering Services Manager
Hohmann & Barnard Inc
Hauppauge, NY
The Engineering Services Team Manager is responsible for leading and developing Hohmann & Barnard's Engineering Services team while ensuring the timely delivery of high-quality technical…
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Certified Medical Assistant (CMA)- Douglasville Family Medicine
Wellstar Medical Group, LLC
United States
…patient at all times. * May be required to support front office operations by assisting with check-in, check-out, scheduling, and other non-clinical functions. Exemplary Practice and…
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Process Engineer II/III - API (Recovery) Mon-Fri shift
Clayton
Support the ongoing development of the department processes. Support daily operations as well as continuous improvement of department processes including ensuring system & equipment…
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GI
Staff Manager, Product Security Response
GitHub, Inc.
United States
- $144,600 to $383,500 USD / year
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 1 min ago
GI
Senior Software Engineer, Compute Platform
GitHub, Inc.
United States
- $127,800 to $339,000 USD / year
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 1 min ago
Communications Specialist
Corning
Hemlock, MI
…Specialist partners closely with plant leadership, Human Resources, Operations, Safety, Legal, Community Relations, and business stakeholders to ensure employees receive timely, relevant,…
Added 1 min ago
GD
Practice Manager, Investment Funds
Gibson Dunn
Washington, DC
- $230,000 to $280,000 USD / year
The Investment Funds practice is hiring a Practice Manager (“PM”) in any US office to support the day-to-day operations of the practice and the execution of its priorities and initiatives,…
Added 1 min ago
Branch Manager
City National Bank of WV
Beckley, WV
Establishes goals for branch marketing, operations and sales efforts. Evaluates the effectiveness of branch activity statistics and related reports
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RW
Retail Supervisor
Red White and Blue Thrift
Hollywood, FL
- $17 to $18 USD / hour
As the Retail Supervisor at RWB Thrift, you will play a key role in supporting the Retail Manager and overseeing the day-to-day operations of the sales floor. You will work closely with the…
Added 1 min ago
RW
Retail Supervisor
Red White and Blue Thrift
Hollywood, FL
- $17 to $18 USD / hour
As the Retail Supervisor at RWB Thrift, you will play a key role in supporting the Retail Manager and overseeing the day-to-day operations of the sales floor. You will work closely with the…
Added 1 min ago
Manager: Ski & Ride School
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The Ski and Ride School Manager is responsible for creating a welcoming impression by leading the resort values and priorities and modeling our company’s leadership competencies. This is…
Added 1 min ago
VR
Assistant Manager: Competition Services - Hourly
Vail Resorts
Breckenridge, CO
- $25 to $32.14 USD / hour
…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
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OH
Virtual Hiring Event: Site Supervisor (Program Manager, Group Home Setting) - 11/12/2026
Oak Hill
Watertown, CT · Lebanon, CT · Vernon, CT · Shelton, CT · Bloomfield, CT
- $65,000 USD / year
Learn about Oak Hill's mission, culture, and commitment to professional development.
Added 1 min ago
Assistant Manager: Ski & Ride School - Salary
Vail Resorts
Crested Butte, CO
The Assistant Manager of Ski & Ride School is a key operational leader responsible for supporting the daily execution, quality, and success of ski and snowboard programming. This role…
Added 1 min ago
VR
Ski Valet Assistant Manager
Vail Resorts
Vail, CO
- $25 to $32.14 USD / hour
Responsible for providing high-end customer service and supporting overall store operations. The Assistant Manager directly oversees all aspects of day-to-day operations and the routine…
Added 1 min ago
Director of Capture Management
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Under the direction of the Yulista President, coordinate with Business Development, subsidiary operations, Contracts, Finance, Pricing, Security, Human Resources, Recruiting, and proposal…
Added 1 min ago
KS
National Accounts Service Coordinator
KANAWHA SCALES & SYSTEMS LLC
Columbus, OH
- $22 to $24 USD / hour
Kanawha Scales & Systems, LLC is seeking a Service Coordinator to support our National Accounts operations, based in Columbus, OH. In this role, you will be responsible for coordinating…
Added 1 min ago
Operations Manager, Fulfillment
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We are on the lookout for an Operations Manager in Buena Park, California who shares our passion for customer satisfaction and safety excellence. In this dynamic role, you will play a…
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Car Wash Attendant
CLYDESDALE HOLDING LLC DBA CALIBER CAR WASH
Duncanville, TX
…This role combines customer service, membership sales, tunnel operations, and site maintenance into one dynamic position designed to provide operational flexibility and an outstanding…
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Retail Store Manager
Ollie's Bargain Outlet
Kenosha, WI
Strong career growth & talent development culture.

CollisionRight

People Operations Manager

Baltimore, MD, United States

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Job details

Experience: Minimum of 7 years of progressive HR experience, preferably in a multi-site or field-based environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY:

The People Operations Manager plays a critical role in aligning people strategies with operational and departmental goals across multiple collision repair centers, the Support Center, and 360ALIGN locations. Acting as both a strategic advisor and hands-on HR leader, the People Operations Manager partners closely with operational and departmental leadership to drive engagement, performance, and compliance while fostering a culture grounded in the company’s core values.

This role supports the full spectrum of HR responsibilities, including employee relations, performance management, compliance, benefits coordination, unemployment claims, and talent development - while delivering consistent and exceptional teammate experiences.

Remote Position with 50-75% travel across assigned market. Most of your market will be local in Baltimore, MD area but you will also support shops in Pittsburgh, PA and Columbus, OH and visit those locations as needed.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Strategic Partnership

• Champion CollisionRight’s mission, vision, and values, promoting accountability, safety, and continuous improvement at all levels.

• Build and maintain trusted partnerships with operational and departmental leaders to align people strategies with business objectives.

• Serve as a strategic advisor to leadership on workforce planning, organizational design, and teammate engagement.

• Leverage data, trends, and field insights gained through regular site visits and HR systems to identify opportunities for improvement in retention, performance, and culture.

• Partner with operations and field leadership to drive teammate engagement and retention through proactive communication, recognition, and connection to company culture.

• Maintain high visibility within all shops as assigned, provide field-level support, and reinforce teammate engagement.

Talent Acquisition & Development Support

• Collaborate with Talent Acquisition to support recruiting efforts and onboarding for assigned locations.

• Partner with Talent Development to identify training needs, coordinate learning opportunities, and support leadership development.

• Reinforce accountability, engagement, and growth through proactive coaching and consistent communication.

People Operations Support

• Support delivery of core operations, including HRIS (Paycom) administration, teammate lifecycle changes, onboarding, documentation, compliance tracking, and policy maintenance.

• Maintain data integrity between systems by ensuring all teammate information is accurate and updated as needed.

• Partner with internal partners to streamline processes, reduce administrative burden, and improve efficiency and consistency.

• Maintain SOPs, policy documentation, and SharePoint resources supporting the broader People Operations team.

Employee Relations & Compliance

• Lead and resolve employee relations issues, including investigations, conflict resolution, and corrective action.

• Coach and support leaders on documentation, communication, and performance management policies and procedures.

• Ensure compliance with all federal, state, and local employment laws and internal policies.

• Administer and respond to unemployment claims accurately and in a timely manner; represent the company as needed during hearings.

• Partner with Legal and People Operations leadership to prepare documentation and participate in audits, hearings, or investigations as required.

Benefits, Leave, and Administration

• Partner with the Benefits Manager to assist teammates with benefit enrollment, leave administration (FMLA, ADA, COBRA, etc.), and related inquiries.

• Maintain accurate teammate records and HRIS data, ensuring confidentiality and integrity of information.

• Generate and interpret HR reports and dashboards to guide leadership decisions.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).

• Minimum of 7 years of progressive HR experience, preferably in a multi-site or field-based environment.

• SHRM-CP or PHR certification preferred but not required.

• Proven success building strategic partnerships with operational leadership.

• Strong employee relations, conflict resolution, and coaching skills.

• Excellent interpersonal, communication, and analytical abilities.

• Able to connect and build rapport with teammates at all levels of the organization.

• Strong organizational and problem-solving skills with attention to detail.

• Proficiency in HRIS systems (Paycom or similar) and Microsoft Office Suite.

• Valid driver’s license and clean driving record with the ability to travel regularly to assigned locations as business needs require.

• Experience in the collision repair or automotive industry preferred.

This position description is intended to be dynamic and subject to change. Position requirements and essential functions may be altered from time to time based upon the needs of the organization and department. This position may be required to execute special projects or other related duties on occasion.

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