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Added 1 min ago
Sentinel Principal Project Management - 20481
CORP-Corporate Office
United States
Northrop Grumman Defense Systems is seeking a experienced Principal Project Manager. This position is located in Roy, UT and supports the Sentinel program. This role may offer a competitive…
Added 2 mins ago
SW
Supervisor, Water Quality | Full-Time | SeaWorld San Diego
Sea World LLC
United States
- $37 USD / hour
- Full-time
Main resource of technical information for the department
Added 2 mins ago
SW
Supervisor, Entertainment | Full-Time | Sesame Place
Sea World LLC
United States
- $22.75 USD / hour
- Full-time
Special Event/Stage Manager/Project Management experience preferred.
Added 2 mins ago
General Manager
Applied Industrial Technologies - PA LLC
Williamsport, PA
As Branch Manager, you will have P&L responsibility allowing you to showcase not only your sales development, strategic planning, administrative and project management skills, but also your…
Added 2 mins ago
General Manager
Applied Industrial Technologies, Inc.
Fairmont, WV
As Branch Manager, you will have P&L responsibility allowing you to showcase not only your sales development, strategic planning, administrative and project management skills, but also your…
Added 3 mins ago
BB
Maintenance Tech - 1st Shift (Mon-Fri 6am - 2:30pm)
Burt's Bees Manufacturing Company
United States
- $32.31 USD / hour
…Maintenance Technician reports to the Maintenance Department Manager, and has responsibility for troubleshooting Malfunctioning equipment, Repairing Equipment Breakdowns, and general…
Added 3 mins ago
BB
Maintenance Tech - 3rd Shift (Sun-Thu 10pm - 6:30am)
Burt's Bees Manufacturing Company
United States
- $32.31 USD / hour
…Maintenance Technician reports to the Maintenance Department Manager, and has responsibility for troubleshooting Malfunctioning equipment, Repairing Equipment Breakdowns, and general…
Added 3 mins ago
BB
Maintenance Tech - 2nd Shift (Mon-Fri 2pm - 10:30pm)
Burt's Bees Manufacturing Company
United States
- $32.31 USD / hour
…Maintenance Technician reports to the Maintenance Department Manager, and has responsibility for troubleshooting Malfunctioning equipment, Repairing Equipment Breakdowns, and general…
Added 8 mins ago
DT
Project Engineering Intern
Daimler Truck North America LLC
Portland, OR
- $21 to $29 USD / hour
DTNA Engineering Platform Management (EPM) is responsible for the project management of major product projects at DTNA, which includes product planning, technical feasibility studies,…
Added 8 mins ago
DD
Environmental, Health & Safety Intern
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
…team that manages capital improvement projects and provides technical support for building…
Added 8 mins ago
DD
Digital Transformation Intern
Detroit Diesel Corporation
Detroit, MI
- $21 to $29 USD / hour
Interns in this role may have the opportunity to transition into a full-time position subject to manager evaluations and business availability.
Added 12 mins ago
DC
Proposal Manager
DY4 Curtiss-Wright DS, Inc.
Ashburn, VA
- $130,800 to $145,000 USD / year
The candidate will work with multiple stake holders to program manage the proposal effort, to ensure that proposals reflect the best technical, management, and price offerings that…
Added 13 mins ago
WD
Estimator
Walt Disney Parks and Resorts U.S., Inc.
Lake Buena Vista, FL
- $92,400 to $123,800 USD / year
Partner with the Integrated Facility Planning (IFP) Representative and Program Manager to estimate future year program. Identify areas for decisions.
Added 13 mins ago
DH
Manager of Learning & Talent - Aulani, A Disney Resort & Spa ($128,700 - $157,100)
DVC Hawaii Management Company, LLC
Kapolei, HI
- $128,700 to $157,100 USD / year
As the Manager of Learning & Talent, you will provide strategic leadership and play a critical part in cultivating a culture that inspires learners to unlock their learning potential…
Added 15 mins ago
Senior Manager of Strategic Sourcing - Electronics & Contract Mfg
DexCom Inc
Remote, United States
…new product introduction, and reducing supply risk. This Sr. Manager will lead Dexcom's Electronics and Contract Manufacturing sourcing organization, with accountability for category…
Added 15 mins ago
Community Team Leader
United States
…story to life. They lead the Retail Environmental Activism Program and the store's events programming, social media, and local email marketing. As part of the leadership team, they…
Added 15 mins ago
Visual Team Leader
United States
You are an environmental activist! You participate and encourage team participation in our Activism program by utilizing your 18 activism hours to support your community, partnering with…
Added 15 mins ago
Warehouse Team Leader
United States
The Warehouse Team Leader is responsible for managing product flow throughout the store, communication with management on product levels, distribution of product between stores, and…
Added 16 mins ago
Clinical Service Desk Manager-REMOTE
NTT DATA Services, LLC
Lincoln
The Clinical Service Desk Manager brings knowledge of clinical and technical solutions and clinical workflows in various healthcare environments to provide service excellence to the…
Added 16 mins ago
Senior AWS Database Migration Architect / Engineer
NTT DATA Americas, Inc.
Charlotte
Identify prerequisites, remediation needs, risks, and technical dependencies; develop migration waves, sequencing, runbooks, rollback procedures, and cutover plans.
Added 18 mins ago
Technical Services Product Manager
Pax8, Inc
United States
Product Manager (Technical Services) | Remote, USA | Pax8
Added 20 mins ago
Maintenance Supervisor - Loretto Heights
Greystar Management Services, LLC
Greenwood Village, CO
Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s…
Added 20 mins ago
INSTRUMENTATION ELECTRIC & CONTROL SPECIALIST
City of Amarillo
United States
Implements those portions of the preventive maintenance program involving electrically powered and/or controlled equipment, as assigned by the Electronic Instrumentation Supervisor.
Added 20 mins ago
CI
Google TV Experience Manager
Companies, Inc.
Philadelphia, PA
- $21 USD / hour
Elevate your career as a Google TV Experience Manager at 2020 Companies, where your expertise in the Google TV product ecosystem becomes the engine for explosive market growth. You will…
Added 24 mins ago
Sr. Technical Infrastructure Program Manager, Data Center Planning & Delivery, AWS DC Acquisition & Construction
Amazon Web Services, Inc.
Seattle, WA · Herndon, VA
We're seeking an experienced Sr. Technical Infrastructure Program Manager to own infrastructure delivery for the network and logical scope of our ML/AI data center builds. This is an…

Collibra

Manager, Premium Support

Raleigh, NC, United States

$128,000 to $160,000 USD / year

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Job details

Pay: $128,000 to $160,000 USD / year
Posting language: English
Posted: Aug 14, 2026

Original job description

Joining Collibra’s Premium Support team

This is a new, high-impact leadership role within Premium Support. You will initially operate across people leadership, technical escalations, commercial partnership, and program development, helping Collibra strengthen the current Premium Support experience while shaping how the organization grows. As the model proves successful and the team expands, the scope and supporting structure will continue to evolve.

You’ll lead Technical Account Engineers who serve as trusted technical partners to our Premium customers, building relationships, anticipating risk, and helping customers navigate complex issues and get more value from Collibra. Your opportunity is to make that experience more consistent, demonstrate the impact it has for customers and the business, and build a team and operating model that can grow.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Premium Support Managers at Collibra are responsible for

Leading, hiring, and developing Technical Account Engineers through clear expectations, thoughtful onboarding, coaching, and meaningful feedback.
Working closely with Premium customers, supporting TAEs in key customer moments and QBRs, and reviewing account plans to ensure commitments stay on track.
Ensuring the team delivers the proactive guidance and support customers expect from Premium Support, using customer feedback and performance data to identify risks and improve delivery.
Partnering with Account Executives, Customer Engineering, and Renewals to support retention, identify opportunities, and make the value of Premium Support clear.
Improving how Premium Support operates, including standard operating procedures, internal tools, ticketing workflows, reporting dashboards, and knowledge sharing.
Measuring and communicating the impact of the TAE program, including the value TAEs are creating for customers and the business.

You have

Experience leading a technical account management team in an enterprise software environment, with a strong understanding of technical support and how the two work together.
The technical judgment to support your team through complex customer situations and communicate clearly with technical and nontechnical audiences.
A record of hiring, developing, and coaching people to improve individual and team performance.
Experience using account plans, customer signals, and performance data to identify risk, prioritize work, and keep teams proactive.
An understanding of how a dedicated support offering creates value for customers and the business.
Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
A bachelor’s degree or equivalent related working experience is required.
This position is not eligible for visa sponsorship.
Experience with a premium, premier, or dedicated support model is a plus.

You are

A leader who gives people both the support and accountability they need to do their best work.
Comfortable making decisions when customer needs are urgent and the path forward is unclear.
Able to build trust across teams and turn competing priorities into action.
Curious about what customers need beyond the issue in front of you.
Motivated by the chance to improve an offering while leading the people who deliver it.

Measures of success

In your first three months, you’ll build relationships with your team and key partners, understand how Premium Support is delivered today, and identify the most pressing opportunities to improve it.
Within six months, you’ll be coaching the team against clear expectations, guiding complex customer situations, and putting improvements to delivery into practice.
Within your first year, you’ll have helped create a stronger, more consistent Premium Support experience and shaped how the team operates as the offering grows.

Compensation for this role

The standard base salary range for this position is $128,000.00 - $160,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

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More about this job

Skills

Leadership
Support managers
Coaching
Customer service
Sales
Process improvement
Technical support
Communication skills
Think proactively
Business model

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