Jobs in the United States

25+ jobs

Save this search

Added just now
Bakery Clerk
Albertsons Companies
LAKE OSWEGO, OR · Lake Oswego, OR
…tasks from start to finish. Working alongside the Bakery Sales Manager, the Baker’s Helper helps plan the day’s production, gathers ingredients, and follows recipes with accuracy and…
Added just now
Assistant Produce Manager
Albertsons Companies
PLYMOUTH, MA · Plymouth, MA
…an exciting opportunity as an Assistant Produce Department Manager, where freshness, merchandising excellence, and customer service come…
Added just now
Assistant Produce Manager
Albertsons Companies
NORWOOD, MA · Norwood, MA
…an exciting opportunity as an Assistant Produce Department Manager, where freshness, merchandising excellence, and customer service come…
Added just now
Home Furnishings Associate
BROAD RIVER RETAIL
Spokane, WA
The Home Furnishing Associate reports directly to the General Manager and is part of the Retail Performance team. In this customer-facing retail sales role, you’ll go beyond selling…
Added just now
Team Manager - Liability
Crawford Listings - Global
Remote, United States
We’re looking for a Team Manager - Liability with a passion for claims management and leadership to join our team!
Added just now
Key Account Manager
Danaher
Los Angeles, CA · Long Beach, CA · Torrance, CA
The Key Account Manager is responsible for driving growth across Molecular Devices' Bioresearch portfolio, including instrumentation, software, automation solutions, and services. This role…
Added just now
Business Development Manager, Power Generation & Data Infrastructure Fabrication
Crenlo
Bentonville, AR
As the Business Development Manager for Engineered Enclosures and Power Infrastructure, you will build Crenlo's position in three markets where we do not have a meaningful presence today:…
Added 1 min ago
Space and Assortment Analyst Coordinator
Advantage Solutions
Scarborough, ME
Learns to understand Space and Assortment planning initiatives and how to search for innovative solutions to support customer goals.
Added 1 min ago
Operations Manager I
Patterson Companies, Inc.
Hereford, TX
…goods are received, stocked, and dispatched on time meeting customer satisfaction. May be responsible for evaluating freight services, negotiating contracts, and managing relationships with…
Added 1 min ago
Senior Manager, Procurement
L3Harris
Greenville, TX
The Senior Procurement Manager is responsible for leading the procurement of materials, equipment, and services of low to high complexity and value for FAA, government, and commercial…
Added 1 min ago
Press Brake Operator
Prysmian
Rockwall, TX
…of the Shift Supervisor and the Manufacturing and Operations Manager, they will complete all work orders according to the specific work order instructions. The Press Brake Operator is…
Added 1 min ago
W
Auto Care Center Service Manager
Walmart
NORTH RICHLAND HILLS, TX
- $19.5 to $32.5 USD / hour
…with opportunities for advanced associate training, business development, and application of…
Added 1 min ago
B
Retail Front End Supervisor - Full-Time
Burlington
Texas City, TX
- $16.5 to $18.5 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 1 min ago
EH&S Delivery Manager
Dow
Seadrift, TX
Dow has an exciting opportunity for an EH&S Delivery Manager located in Seadrift, TX.
Added 1 min ago
Senior IT Support Consultant - Media Systems
University of Iowa
IA
Identify and document customer-impacting service outages that would affect users to perform their jobs.
Added 1 min ago
B
Senior Knowledge Manager - CICADAS
B&A
Fort Meade, MD
- $125,000 to $180,000 USD / year
B&A is seeking a Senior Knowledge Manager to support the Defense Intelligence Agency (DIA) Cyber Intelligence Center Analytic Development and Services (CICADAS) task order. If you are…
Added 1 min ago
DS
Payroll Specialist
DEKRA SERVICES INC
Atlanta, GA
- $26 to $30 USD / hour
This position is a key customer service resource for employees and managers, responding to payroll-related questions with professionalism, ownership, and follow-through. The successful…
Added 2 mins ago
Airside Experience Specialist
Working at Signature Aviation
Provo, UT
…reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or…
Added 2 mins ago
B
Retail Shortage Control - Part Time
Burlington
Stafford, TX
- $12.15 USD / hour
- Part-time
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
Added 2 mins ago
Automation Controls Engineer
Saint-Gobain
ENNIS, TX
Support process engineers in process optimization tasks, problem analysis, solution development, and implementation of corrective actions.
Added 2 mins ago
STORE MANAGER CANDIDATE - GRANDVIEW, TX STORE #10697
Dollar General
Grandview, TX
The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and…
Added 2 mins ago
Manager, Quality Engineering
Bath & Body Works
New Albany, OH
Bath & Body Works is looking for a Manager, Quality Engineering to lead a team focused on delivering safe, compliant, high-quality products our customers love! In this role, you’ll lead…
Added 2 mins ago
MGR, FACILITIES
Compass Group, North America
CLEBURNE, TX
Working as the Facilities Manager, you are responsible for assisting with the overall management and operations of the healthcare facility ensuring that services offered to the customers is…
Added 2 mins ago
AC
Dental Office General Manager
Affordable Care
Cedar Hill, TX
- $65,000 USD / year
General Manager – Affordable Dentures & Implants
Added 2 mins ago
I
Sr. Project Delivery Manager
IFS
Reston, VA
- $158,000 to $200,000 USD / year
This role is responsible for leading end-to-end customer implementations and guiding clients through the successful adoption of Softeon’s supply chain solutions. The Project Delivery…

Collibra

Manager, Premium Support

Raleigh, NC, United States

$128,000 to $160,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $128,000 to $160,000 USD / year
Posting language: English
Posted: Aug 14, 2026

Original job description

Joining Collibra’s Premium Support team

This is a new, high-impact leadership role within Premium Support. You will initially operate across people leadership, technical escalations, commercial partnership, and program development, helping Collibra strengthen the current Premium Support experience while shaping how the organization grows. As the model proves successful and the team expands, the scope and supporting structure will continue to evolve.

You’ll lead Technical Account Engineers who serve as trusted technical partners to our Premium customers, building relationships, anticipating risk, and helping customers navigate complex issues and get more value from Collibra. Your opportunity is to make that experience more consistent, demonstrate the impact it has for customers and the business, and build a team and operating model that can grow.

This is a hybrid role based in our Raleigh office. Our hybrid model means you’ll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Premium Support Managers at Collibra are responsible for

Leading, hiring, and developing Technical Account Engineers through clear expectations, thoughtful onboarding, coaching, and meaningful feedback.
Working closely with Premium customers, supporting TAEs in key customer moments and QBRs, and reviewing account plans to ensure commitments stay on track.
Ensuring the team delivers the proactive guidance and support customers expect from Premium Support, using customer feedback and performance data to identify risks and improve delivery.
Partnering with Account Executives, Customer Engineering, and Renewals to support retention, identify opportunities, and make the value of Premium Support clear.
Improving how Premium Support operates, including standard operating procedures, internal tools, ticketing workflows, reporting dashboards, and knowledge sharing.
Measuring and communicating the impact of the TAE program, including the value TAEs are creating for customers and the business.

You have

Experience leading a technical account management team in an enterprise software environment, with a strong understanding of technical support and how the two work together.
The technical judgment to support your team through complex customer situations and communicate clearly with technical and nontechnical audiences.
A record of hiring, developing, and coaching people to improve individual and team performance.
Experience using account plans, customer signals, and performance data to identify risk, prioritize work, and keep teams proactive.
An understanding of how a dedicated support offering creates value for customers and the business.
Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
A bachelor’s degree or equivalent related working experience is required.
This position is not eligible for visa sponsorship.
Experience with a premium, premier, or dedicated support model is a plus.

You are

A leader who gives people both the support and accountability they need to do their best work.
Comfortable making decisions when customer needs are urgent and the path forward is unclear.
Able to build trust across teams and turn competing priorities into action.
Curious about what customers need beyond the issue in front of you.
Motivated by the chance to improve an offering while leading the people who deliver it.

Measures of success

In your first three months, you’ll build relationships with your team and key partners, understand how Premium Support is delivered today, and identify the most pressing opportunities to improve it.
Within six months, you’ll be coaching the team against clear expectations, guiding complex customer situations, and putting improvements to delivery into practice.
Within your first year, you’ll have helped create a stronger, more consistent Premium Support experience and shaped how the team operates as the offering grows.

Compensation for this role

The standard base salary range for this position is $128,000.00 - $160,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits at Collibra

Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra’s benefits.

We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra.

At Collibra, we’re proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone.

With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form.

Apply About employer

More about this job

Skills

Leadership
Support managers
Coaching
Customer service
Sales
Process improvement
Technical support
Communication skills
Think proactively
Business model

Report this job