Jobs in the United States

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Added 6 mins ago
S
Associate Manager, Credentialing
SonderMind
Remote, United States
- $64,000 to $80,000 USD / year
As a Credentialing Associate Manager at SonderMind, you will play a critical role in connecting providers to clients. This is a key leadership role responsible for the operational…
Added 6 mins ago
Quality Systems Engineer
Mortenson
Saint Paul, MN
…develops system-level procedures and controls, and partners with process owners to translate business, customer, contractual, and regulatory requirements into practical, standardized…
Added 9 mins ago
Sr. Customer Service Manager
Uber Freight
Fridley, MN
The Sr. Customer Service Manager serves as Uber Freight's primary onsite operational partner supporting one of our key manufacturing customers. In this role, you'll play a critical part in…
Added 10 mins ago
A
Part Sales Manager – Full Time
AutoZone
Weslaco, TX
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 10 mins ago
A
Part Sales Manager – Full Time
AutoZone
Brandon, FL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 10 mins ago
Assistant Store Manager
AutoZone
Mishawaka, IN
Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or…
Added 10 mins ago
A
Part Sales Manager – Part Time
AutoZone
Nampa, ID
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 10 mins ago
Sr Estimator
Gilbane Building Company
Syracuse, NY
…collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and…
Added 11 mins ago
Dental Billing Manager
Chord Specialty Dental Partners
UNAVAILABLE
The Billing Manager plans, directs, and oversees daily billing operations across the revenue cycle lines and assigned Chord Specialty Dental Partners platforms. This role leads Billing…
Added 11 mins ago
Director, Operations Instructional Design
College Board
Remote, United States
This role will establish and lead a Learning Experience Design Center of Excellence (COE) within Operations, responsible for building best-in-class design standards, templates, and tools…
Added 11 mins ago
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Alpha Delivery Manager
Global Payment Holding Company
JEFFERSONVILLE, IN
- $65,000 to $75,000 USD / year
The Alpha Delivery Manager (under the supervision of their manager) is responsible for planning, coordinating, and executing assigned Alpha programs for early-stage products, services, and…
Added 12 mins ago
Senior Technical Sales Manager - Data Centers
GE Vernova
Boston, MA
Working closely with Sales Manager, you will play a key role in translating complex requirements into integrated, compliant techno-commercial proposals and guiding opportunities from…
Added 12 mins ago
North America Key Account Manager
The businesses of Merck KGaA, Darmstadt, Germany
Chandler, AZ
The North America Key Account Manager is a field-based role with preferred location in Austin, TX, Phoenix/Chandler Area, AZ, or Allentown, PA and the Bay area.
Added 12 mins ago
Director of Sales
VISION HOSPITALITY GROUP, LLC
Surf City, NC
Must have eyesight enabling vision both near and far
Added 13 mins ago
Plant Electrical Controls Specialist
Sauer Brands, Inc.
New Century, KS
…Studio 5000, along with Siemens PLC software, including advance program features such as PID loops, message instructions, produce-consume tags, motion instructions, file instructions,…
Added 16 mins ago
A
Part Sales Manager – Full Time
AutoZone
Jacksonville, FL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Part Time
AutoZone
Willoughby Hills, OH · Willoughby, OH
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Part Time
AutoZone
Geneva, OH · Geneva-on-the-Lake, OH
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Full Time
AutoZone
Orange Park, FL
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Part Time
AutoZone
Sullivan, IN
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Part Time
AutoZone
Jacksonville, FL
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Full Time
AutoZone
Bensalem, PA
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Part Time
AutoZone
Painesville, OH
- Part-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 16 mins ago
A
Part Sales Manager – Full Time
AutoZone
Allen, TX · Plano, TX
- Full-time
…WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, MITs lead by example, demonstrating initiative and strong leadership. Through…
Added 17 mins ago
EG
Pursuit Manager
Egis Group
Tewksbury, MA
- $94,000 to $140,100 USD / year
We have combined decades of trusted U.S. engineering expertise with the global reach, technical excellence, and career opportunities of a leading international engineering, consulting, and…

College Board

Director, Operations Instructional Design

Remote, United States

The hiring range for this role is $80,000 to $135,000.

Apply on collegeboard.wd1.myworkdayjobs.com About employer

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Job details

Pay: The hiring range for this role is $80,000 to $135,000.
Posting language: English
Posted: Nov 13, 2026

Original job description

Director, Operations Instructional Design College Board - Operations Location: This is a fully remote role. Role Type: This is a full-time position

About the Team College Board Operations Division is a best-in-class digital assessment delivery and customer engagement function that supports millions of students and thousands of test centers, annually. The Operations team is leading exciting work to advance customer experience using innovative solutions, emerging technologies, and integrated products to enhance the end-to-end delivery of digital assessments and all aspects of customer support.

The Knowledge, Learning & Operational Effectiveness team collaborates across all operational functions to design and deliver integrated solutions that power our core operations. Our mission is to create a connected ecosystem that supports College Board digital experiences, enabling operational efficiency and exceptional customer outcomes. From backend systems to educator-facing content, every solution we deliver is purposefully crafted to enhance the customer journey, ensuring seamless, intuitive, and impactful interactions at every stage.

About the Opportunity The Operations Division is modernizing how we deliver learning solutions to enable high-impact, user-centered experiences. We are seeking a Director of Operations Instructional Design to lead the design, development, and continuous improvement of digital learning experiences that prepare both our internal Operations teams and our external partners, including test administration partners, as they prepare to do their operational activities across the customer journey.

This role will establish and lead a Learning Experience Design Center of Excellence (COE) within Operations, responsible for building best-in-class design standards, templates, and tools that elevate the quality and impact of all learning experiences. You’ll collaborate across Operations, Product, Program, and Technology to ensure that every learning program is both engaging and measurable in its impact on performance, readiness, and customer experience.

You use instructional design to drive innovation in digital learning through evidence-based practices, human-centered design, and the thoughtful application of learning science. You bring experience with Adobe Captivate, Articulate Storyline 360, SCORM Cloud, Global Meet, and PowerPoint to create lessons and modules, and coding skills with JavaScript extensions and other tools to produce interactive elements.

In this role, you will:

Strategize Learning Journeys, Develop and Deliver Training, Templates, and Artifacts (40%)

Create detailed design principles and templates for the team to use in creating individual training artifacts like webinars, live learning, async lessons and modules.
Create complex training experiences and deliverables using tools like JavaScript extensions, xAPI, cmi5, and Blender.
Plan, script, and build engaging, interactive, targeted, and efficient learning artifacts for internal Operations staff who support the delivery of College Board products and assessments.
Create visual elements like graphics, exercises, videos, printables, and assessments to make artifacts engaging to learners.
Use Articulate Storyline 360, Articulate Review SCORM Cloud, and PowerPoint to create and update training artifacts.

Learning Strategy and Standards (30%)

Establish the Learning Experience Design COE to define standards, templates, and processes for learning design excellence.
Partner with business leaders to ensure learning programs are measurable and linked to performance outcomes and customer experience improvements.
Anticipates future learning needs by staying current with design trends and research. Balances prioritization and delivery of new strategies and approaches with current business needs.
Leverage AI technologies to develop learning solutions that deliver high business value to materially transform Ops learning experiences
Make necessary adjustments and add required elements (like closed-captioning) to ensure all artifacts are ADA compliant when required.
Ensure final artifacts are compatible with organization’s LMS and broader knowledge management infrastructure.

Continuous Improvement and Evolve Content (30%)

Deliver strategies that connect learning programs to business results using data and evaluation models to prove the impact and value of learning initiatives.
Establish and monitor key learning performance metrics to measure and enhance business impact, using data to drive continuous improvement
Implement feedback loops to gather user insights and measure satisfaction, leveraging this data for iteratively refining learning solutions
Maintain governance processes for content updates in collaboration with SMEs and overall Knowledge and Learning Operations team.

About You

Expertise in digital learning with 5+ years designing and creating digital training programs. Experience providing digital learning to K-12 educators is preferred but not required.
Outstanding knowledge of emerging trends and best practice in digital learning
Expertise in authoring and publishing systems, including Articulate Storyline 360, Adobe Captivate, and SCORM Cloud to create multimedia solutions is required.
Proven capabilities to develop complex learning materials, including simulations, JavaScript extensions, and multimedia.
Expertise in instructional technologies is required; operational experience with LMS technologies and capability to maintain expertise with emerging technologies and standards, xAPI, and cmi5.
Adept problem-solving skills, including using data to inform decisions and actions
Excellent verbal and written communication skills
Proven ability to build relationships and influence others to action
A passion for supporting educational and career opportunities for millions of students
Excellent PowerPoint, Word, and Excel skills
The ability to travel 4-6 times a year to College Board offices or on behalf of College Board business.
Authorization to work in the United States

All roles at College Board require:

A passion for expanding educational and career opportunities and mission-driven work
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
Authorization to work in the United States

About Our Process

Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days.
While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

What We Offer At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We’re a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

The hiring range for this role is $80,000 to $135,000.
Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.
We aim to make our best offer upfront, rooted in fairness, transparency, and market data.
We adjust salaries by location to ensure fairness, no matter where you live.

You’ll have open, transparent conversations about compensation, benefits, and what it’s like to work at College Board throughout your hiring process. Check out our careers page for more.

Apply on collegeboard.wd1.myworkdayjobs.com About employer

More about this job

Skills

Customer experience
Customer service
Process improvement
Adobe Captivate
Articulate Storyline
Microsoft PowerPoint
JavaScript
Provide training
Design principles
Blender
Develop visual elements
Research
Prioritization
LMS
Collaboration
Problem solving
Communication skills
Microsoft Word
Microsoft Excel

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Work requirements

Jobs in the United States