Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
- Assist and provide technical direction to a global team
- Be responsible for project and support task tracking, process execution and metrics for supported technologies
- Provide guidance and recommendations regarding technical processes and procedures
- Identify learning opportunities for global team members through projects and technical tasks
- Participate in a 24 hour, 7 day per week, on-call support rotation
- Respond to support requests received via shared mailbox as needed
- Apply system changes and infrastructure upgrades as needed
- Manage elements of the current infrastructure to ensure high availability and optimal performance in an integrated environment
- Maintain a strong collaborative relationship with business partners in support of business strategies
- Automate tasks through scripting Participate in and/or manage small to medium sized projects desired
Qualifications
Experience in one or more of the following areas:
- Experience configuring Lync Enterprise Server and Lync architecture design
- Experience implementing and supporting Microsoft Lync; including VOIP, and conferencing
- Scripting and/or Coding experience
- Familiarity with change management
- Knowledge and Administration of Windows Servers
A strong candidate will have:
- Global Microsoft Lync deployment experience
- Excellent verbal and written skills
- Global Project management experience
- Experience with PowerBuilder scripting
- Degree in an Information Technology, Engineering discipline or equivalent experience.
Additional Information To know more on this position or to schedule an interview please contact:
Elaine Locsin
(973) 867-0440