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Sales Manager - Automotive OEM-2588
Right Talent Right Now
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Right Talent Right Now
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Must have at least 5 years of project management experience
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Project Manager - 30338
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Contract Learning and Development Facilitator- Can be based anywhere in USA
Shockingly Different Leadership
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SDL is a global talent development and "people-project" support consultancy. We provide the best consulting expertise in the areas of Talent Development, Organizational Development, Change…

Collabera

Implementation Analyst

Highlands Ranch, CO, United States

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Job details

Posting language: English
Posted: Mar 22, 2016

Original job description

Company Description We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years.

Job Description

Position Details:

Job Title: Implementation Analyst Duration: 1+ Year Location: Highlands Ranch, CO

Description Implementation Analyst (Project Manager)

Responsibilities

Manage projects as directed in support of mandates, business initiatives and regular client facing projects.
Provide implementation project management support to client institutions and processors to ensure customer expectations are exceeded.
Coordinate directly with customers to understand card program set up requirements and facilitate new card program installations, and maintenance requests without customer impact.
Manage routine and non-routine, moderately complex processing and change requests, as well as support customer initiatives.
Assess operational opportunities to increase service quality or efficiency.
Prepare and maintain detailed project plans, status reports, and issues logs.
Represent customer system and operational requirements to internal organizations.
Responsible for own work flow assignments and must be able to take the initiative to resolve problems and meet deadlines.
Coordinate internal resources to ensure delivery on commitments.
Report customer project accomplishments and deliverables to management weekly.

Qualifications

Must Have:

Candidate must have 3-5 years of professional PM/implementation experience and excellent communication skills.
Ideal candidate will also have payments industry experience.

Qualifications:

Typically requires a minimum of 5-7 years experience in a customer support role in software, financial or information services.
Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).
Excellent time management, organization, and planning skills are essential.
Ability to comprehend and translate technical issues.
Ability to synthesize technical information and apply to business solutions.
Able to set priorities, influence others, and manage customer expectations.
Demonstrated success in customer relationship management.
Self starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.
Strong verbal, written, presentation and interpersonal skills are required.
This position requires off-schedule work including evenings, weekends, and overnight installations in support of implementation activities.

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More about this job

Skills

Manage several projects
Project management
Meet deadlines
Allscripts Professional PM
Communication skills
Customer service
Microsoft Office
Microsoft Project
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Visio
Time management
Interpersonal skills

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