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Added 11 mins ago
T
Scrum Master/project Manager
TEKsystems
Berlin, CT
- $55 to $65 USD / hour
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and…
Added 11 mins ago
AC
Intercompany Accounting Manager
Aston Carter
Norwalk, CT
- $50 to $55 USD / hour
We are seeking a detail-oriented and process-driven Manager of Intercompany Accounting to oversee all intercompany transactions, reconciliations, and settlements across our legal entities.…
Added 11 mins ago
DevOps Engineer III
Deloitte
Hartford, CT
4+ years of experience using infrastructure as code tools, such as Terraform, AWS CloudFormation, or Azure Resource Manager
Added 11 mins ago
Informatics Manager - Risk Adjustment
CVS Health
Hartford, CT
…identify risks and opportunities. It partners with business, technical, and regional stakeholders to translate risk adjustment requirements into effective vendor solutions, governance…
Added 11 mins ago
Data Center Facility Operations Area Director
Meta
Hartford, CT
Implement organization-wide processes, standards, tools, and monitoring systems
Added 11 mins ago
Manager, Enterprise Communications & Channels
Amentum
Hartford, CT
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 11 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Hartford, CT
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 11 mins ago
EG
Program Manager
Eliassen Group
Hartford, CT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 19 mins ago
Mgr Supply Chain - Category Management
Williams Companies
Tulsa, OK
As Manager, Supply Chain - Category Management, you lead a team of Category Managers supporting operational continuity and project execution. Your scope spans major equipment, construction,…
Added 20 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Oklahoma City, OK
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 20 mins ago
EG
Program Manager
Eliassen Group
Oklahoma City, OK
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 32 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Madison, WI
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 32 mins ago
EG
Program Manager
Eliassen Group
Madison, WI
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 51 mins ago
BI
Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s). The role ensures stable, secure, and standardized IT service delivery, aligned with…
Added 51 mins ago
Tool And Die Manager
Aerotek
Lake Forest, IL
Job Title: Toolroom Manager / Tool & Die Manager Job Description
Added 51 mins ago
T
Systems Manager
TEKsystems
Schaumburg, IL
- $40 to $50 USD / hour
The Genetec Video System Manager will serve as the single point of contact for the Chicago Housing Authority Camera Infrastructure Program, managing a 7000 plus camera system with a primary…
Added 51 mins ago
Senior Manager, Application Development (.Net, React, Databricks)
CIBC
Chicago, IL
As a Senior Manager, Application Development at CIBC, you will lead cross-functional development teams and oversee several large-scale projects and support functions for key business lines.…
Added 52 mins ago
Manager - EA Material Management
United Airlines
Chicago, IL
The Manager – EA Material Management leads the team responsible for material planning and oversight of Supply Chain activities as it relates to Engineering Authorization (EA) projects. This…
Added 52 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Springfield, IL
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 52 mins ago
EG
Program Manager
Eliassen Group
Springfield, IL
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 1 hour ago
Product Manager- Cloud Computing
System One
Washington, DC
PROJECT DESCRIPTION: Product Manager for Research Computing Platform
Added 1 hour ago
T
SEO And AI Specialist
TEKsystems
Redlands, CA
- $41 to $50 USD / hour
…digital ecosystem. This is a hands-on SEO role requiring strong technical SEO expertise, SEO strategy, data analysis, content optimization, and knowledge of AI search and generative engine…
Added 1 hour ago
Senior Product Manager, YouTube Creator Monetization Quality
Google
San Bruno, CA
…who can build at an unprecedented scale. As a Senior Product Manager on the YouTube Creator Monetization Quality team, you will be responsible for driving, protecting, and evolving the…
Added 1 hour ago
Head Universal Banker, Rancho Cucamonga Branch
Citigroup
Rancho Cucamonga, CA
Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager
Added 1 hour ago
Applied Research Lead, AI for Teaching
Stanford University
Stanford, CA
You will work closely with the lab’s project manager, who leads our educator and district partnerships, and with technical staff, postdocs, and graduate students who build and validate…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Oklahoma City, OK, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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