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Added 10 mins ago
TF
Project Manager, Engineering
TreeHouse Foods, Inc.
De Pere, WI
- $106,700 to $160,100 USD / year
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
Added 10 mins ago
Supply Chain Business Systems Training L
FAITH TECHNOLOGIES INC
MENASHA, WI
Added 11 mins ago
HF
Manager of Safety, Security, & Medical - Barron, WI
Hormel Foods
Barron, WI
- $79,400 to $111,200 USD / year
Manager of Safety, Security and Medical – Jennie-O Turkey Store (Barron, WI)
Added 11 mins ago
PLANT OPERATIONS MANAGER
Associated Milk Producers
Blair, WI
…audits.6. Drive continuous improvement for the plant’s SQF Level 2 program while serving as backup SQF practitioner.7. Leads and guides all quality, GMP, and food safety policies and…
Added 11 mins ago
Customer Service Senior Assistant
Smurfit Westrock
Pleasant Prairie, WI
Generate customer issues and support the Quality Manager to obtain information, research, and troubleshoot quality issues.
Added 11 mins ago
Project Manager - Facilities Project Services
Mayo Clinic
La Crosse, WI
…experience and an understanding of various project delivery systems required. Ability to administer contracts and construction documents required. Demonstrated organizational skills and the…
Added 11 mins ago
Mgr, Coporate Security
Dairyland Power Cooperative
La Crosse, WI
…Working across business functions and operating sites, the manager translates security risks into practical plans, directs response to security incidents, strengthens security systems and…
Added 11 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Waukesha, WI
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 12 mins ago
TF
Food Safety & Quality Manager
TreeHouse Foods, Inc.
Green Bay, WI
- $97,500 to $146,300 USD / year
Competitive compensation and benefits program with no waiting period – you’re eligible from your first day!
Added 12 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Madison, WI
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 12 mins ago
Sales Representative I, Spine - Madison, WI
Medtronic
Madison, WI
…ecosystem of spinal implants, navigation and robotic guidance systems, advanced imaging, and data-driven planning platforms. Through connected technologies such as AiBLE™, CST helps…
Added 12 mins ago
Senior ALC Developer
Maximus
Madison, WI
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 12 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Madison, WI
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 12 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Madison, WI
Added 12 mins ago
Manager, Enterprise Communications & Channels
Amentum
Madison, WI
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 12 mins ago
M
Senior ALC Developer PART TIME
Maximus
Madison, WI
- Part-time
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 12 mins ago
Data Center Facility Operations Area Director
Meta
Madison, WI
Implement organization-wide processes, standards, tools, and monitoring systems
Added 12 mins ago
Senior ALC Developer
Maximus
Madison, WI
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 12 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Madison, WI
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 12 mins ago
Sr. Software Engineering Manager
BAXTER HEALTHCARE CORP
MILWAUKEE, WI
Added 12 mins ago
Supply Chain Program Manager
REXNORD INDUSTRIES, LLC
MILWAUKEE, WI
…based out of Rosemont, IL or Milwaukee, WI. The Supply Chain Program Manager is responsible for driving consistent and effective utilization of ERP systems across manufacturing plants and…
Added 12 mins ago
Account Manager
Fiserv
Milwaukee, WI
As a Account Manager, you will manage operational relationships for assigned clients and support the quality delivery and maintenance of products and services. You will work with clients,…
Added 12 mins ago
SAP Technology Architecture Senior Manager – S/4HANA Migration
PwC
Milwaukee, WI
As a SAP Technology Architecture Senior Manager - S/4HANA Migration you will lead SAP architecture work that helps clients shape migration strategies, design future-state landscapes, and…
Added 12 mins ago
Financial Risk Manager
Clarios
Milwaukee, WI
Clarios is seeking a highly analytical and commercially minded Financial Risk Manager to support the company's global financial risk management and treasury activities. This role will help…
Added 12 mins ago
Bank at Work Relationship Manager
BMO Financial Group
Milwaukee, WI
…programs/products. Acts as the market expert for the retail sales program / products to grow market share. Establishes strong working relationships within the designated market and…

Coinbase

Technical Program Manager, Knowledge Systems

Madison, WI, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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