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Added 5 mins ago
TF
Project Manager, Engineering
TreeHouse Foods, Inc.
De Pere, WI
- $106,700 to $160,100 USD / year
…their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part…
Added 5 mins ago
PLANT OPERATIONS MANAGER
Associated Milk Producers
Blair, WI
All AMPI employees have an obligation to report employee safety, food safety and food quality issues to personnel of authority.2. This position has a heightened food safety and food quality…
Added 5 mins ago
Customer Service Senior Assistant
Smurfit Westrock
Pleasant Prairie, WI
Generate customer issues and support the Quality Manager to obtain information, research, and troubleshoot quality issues.
Added 5 mins ago
Project Manager - Facilities Project Services
Mayo Clinic
La Crosse, WI
…wide range of personalities. Achieves the cost, schedule and quality objectives of projects assigned by Facilities Senior Leadership. Advises senior leaders and administrative staff of…
Added 5 mins ago
Mgr, Coporate Security
Dairyland Power Cooperative
La Crosse, WI
…Working across business functions and operating sites, the manager translates security risks into practical plans, directs response to security incidents, strengthens security systems and…
Added 6 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Waukesha, WI
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 6 mins ago
TF
Food Safety & Quality Manager
TreeHouse Foods, Inc.
Green Bay, WI
- $97,500 to $146,300 USD / year
We are seeing a Food Safety & Quality Manager for our Green Bay, WI, site, a manufacturer of quality pickles. This role oversees implementation of Quality Assurance programs that uphold…
Added 6 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Madison, WI
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 6 mins ago
Manager, Enterprise Communications & Channels
Amentum
Madison, WI
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 6 mins ago
M
Senior ALC Developer PART TIME
Maximus
Madison, WI
- Part-time
Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug; experience with IRS Corporate Systems.
Added 6 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Madison, WI
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 6 mins ago
Sr. Software Engineering Manager
BAXTER HEALTHCARE CORP
MILWAUKEE, WI
Added 6 mins ago
Account Manager
Fiserv
Milwaukee, WI
As a Account Manager, you will manage operational relationships for assigned clients and support the quality delivery and maintenance of products and services. You will work with clients,…
Added 7 mins ago
Bank at Work Relationship Manager
BMO Financial Group
Milwaukee, WI
…programs/products. Acts as the market expert for the retail sales program / products to grow market share. Establishes strong working relationships within the designated market and…
Added 7 mins ago
OneStream Lead Analytics and Insights Engineer II Manager
Deloitte
Milwaukee, WI
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
Added 7 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Madison, WI
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 17 mins ago
DH
OB GYN Maternal and Fetal Medicine Physician
Denver Health
Denver, CO
- $363,300 to $481,200 USD / year
…delivering compassionate, equitable, and comprehensive high-quality care. We embrace our core values of respect, belonging, transparency, and accountability to create an environment where…
Added 18 mins ago
UO
Partner and Grant Research Assistant with PhET Interactive Simulations
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
Research, organize, and document partner and program information in databases, spreadsheets, and internal systems
Added 18 mins ago
Quality Assurance Lead
WESTERN SMOKEHOUSE PARTNERS
Mexico, MO
Maintains and checks all quality procedures that are pertinent to the production process, all while keeping highly accurate records for traceability and product quality purposes. Follows…
Added 25 mins ago
NA
Automation Engineering - Manager
North American Lighting
Paris, IL
- $100,980 to $144,400 USD / year
Plans and directs Automation Engineering within the organization to improve internal logistics, efficiency, quality, and cost through automation and process integration. Oversees evaluation…
Added 25 mins ago
Quality Coordinator
The Greenbrier Companies, Inc.
Chicago Heights, IL
Assists with the implementation, oversight, and management of the Quality Assurance Program on a site level basis
Added 25 mins ago
BI
Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s). The role ensures stable, secure, and standardized IT service delivery, aligned with…
Added 25 mins ago
Supervisor Distribution Center
Kohl's
Ottawa, IL
…report any potential violations to the appropriate…
Added 25 mins ago
T
Maintenance Manager
Transdev
Bedford Park, IL
- From $72,000 USD / year
The Maintenance Manager oversees the day-to-day functions of mechanics, bus washers, utility workers and administrative staff members. Maintenance facilities typically operate on a…
Added 25 mins ago
TH
RN - Labor and Delivery Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
…Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and…

Coinbase

Technical Program Manager, Knowledge Systems

Madison, WI, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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