Jobs in the United States

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Added 6 mins ago
A
Mig Welder - 2nd Shift
Aerotek
Poplar Grove, IL
- $45,000 to $60,000 USD / year
Welding Manager started as a welder and they moved him into a leadership role. A lot of growth opps at MTL
Added 6 mins ago
NA
Automation Engineering - Manager
North American Lighting
Paris, IL
- $100,980 to $144,400 USD / year
d.Computer skills using standard business software (including MS Office programs)
Added 6 mins ago
TH
RN - Labor and Delivery Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
Coordinates implementation with Case Manager, Social Worker, and other disciplines.
Added 6 mins ago
TH
RN - Labor and Delivery Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
Coordinates implementation with Case Manager, Social Worker, and other disciplines.
Added 7 mins ago
Materials Science Sales Manager
ThermoFisher Scientific
Mount Prospect, IL
The Sales Manager will lead the growth of the Materials Science Electron Microscopy business in North America and report directly to the Director of Sales. You will lead, coach, and develop…
Added 7 mins ago
Packaging project Manager
ThermoFisher Scientific
Mount Prospect, IL
Join Thermo Fisher Scientific as a Client Services Project Manager III and make a meaningful impact on global healthcare. You'll independently manage a portfolio of moderate to strategic…
Added 7 mins ago
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Project Manager - Distribution
Exelon
OAKBROOK TERRACE, IL
- $83,200 USD / year
Manage (or support a Principal or Senior Project Manager with the management of) transmission, substation, distribution, gas, and/or information technology projects consisting of…
Added 7 mins ago
Nurse Manager - Emergency Services
Prime Healthcare
Olympia Fields, IL
We are seeking an experienced, hands-on Emergency Department Manager (RN) to oversee daily ED operations, lead frontline nursing teams, and drive high-quality, patient-centered emergency…
Added 7 mins ago
Medical Lab Tech II
Prime Healthcare
Olympia Fields, IL
…tasks or responsibilities may be assigned by the department…
Added 7 mins ago
Certified Lab Scientist II
Prime Healthcare
Olympia Fields, IL
Take advantage of tuition reimbursement programs, continuing education opportunities, and specialized training through the PrimE-Academy professional development platform.
Added 7 mins ago
S
Area Executive Chef
Sodexo
DEKALB, IL
- $81,685 to $105,710 USD / year
…achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects…
Added 7 mins ago
OR
Wireless Sales Manager - W1489
OSL Retail Services
VERNON HILLS, IL
- Up to $25 USD / hour
WIRELESS SALES MANAGER - EARN UP TO $25/hr (and potential to make more!)
Added 7 mins ago
Senior Business Manager- Savings, Economics, and Forecasting
Capital One
Riverwoods, IL
As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals…
Added 7 mins ago
Specialty Representative/ Senior Specialty Representative – Bone Health - Rockford, IL
Amgen
Arlington Heights, IL
…strategy and promoting Amgen products as led by the District…
Added 7 mins ago
C
Salesforce Test Lead/Manager
Cognizant
Waukegan, IL
- $90,000 to $112,000 USD / year
…support a healthy work-life balance through our various wellbeing…
Added 7 mins ago
Histo Technologist
Prime Healthcare
Evanston, IL
…additional duties as assigned by the Laboratory Director or…
Added 7 mins ago
Retail Manager - Softlines
Cabela's
Bolingbrook, IL
The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection…
Added 7 mins ago
PM Diesel Mechanic/Technician
Republic Services
Bloomington, IL
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 7 mins ago
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Auto Care Center Service Manager
Walmart
CHAMPAIGN, IL
- $20 to $33 USD / hour
…part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.…
Added 7 mins ago
Registry Systems and Reporting Manager
American Society of Anesthesiologists
Schaumburg, IL
Added 7 mins ago
Specialty Representative/ Senior Specialty Rep – Bone Health - Joliet/Chicago, IL (Overlay)
Amgen
Joliet, IL
…strategy and promoting Amgen products as led by the District…
Added 7 mins ago
Warehouse Shipping Coordinator (2nd Shift)
PCI Pharma Services
Rockford, IL
Assist in writing or updating departmental work practices and company SOP’s. Performs other duties as assigned by Manager/Supervisor.
Added 7 mins ago
Facilities Reliability Tech 2 - 3rd Shift
PCI Pharma Services
Rockford, IL
Performs other duties as assigned by Manager/Supervisor. Qualifications:
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Springfield, IL
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 7 mins ago
M
Senior ALC Developer PART TIME
Maximus
Springfield, IL
- Part-time
Create, update, test, and maintain IBM ALC programs.

Coinbase

Technical Program Manager, Knowledge Systems

Springfield, IL, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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