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Quality Assurance Lead
WESTERN SMOKEHOUSE PARTNERS
Mexico, MO
…purposes. Follows the direction given from Quality Assurance…
Added 2 mins ago
Restaurant Manager
Lazy Dog Family LLC
Downey, CA
…thrives in a fast-paced, high-volume environment, our Restaurant Manager role might be the perfect next step in your career. We are looking for passionate individuals who share our love for…
Added 3 mins ago
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Quality Manager
GPAC
Dallas, TX
- $75,000 to $90,000 USD / year
…industry in the Dallas, TX area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 3 mins ago
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Senior Project Manager
GPAC
Dallas, TX
- $125,000 to $150,000 USD / year
- Lead contract review, risk assessment, and change order negotiations
Added 3 mins ago
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Senior Project Manager
GPAC
Columbia, MO
- $140,000 to $168,000 USD / year
- Lead contract review, risk assessment, and change order negotiations
Added 4 mins ago
G
Safety Manager
GPAC
Eau Claire, WI
- $60,000 to $72,000 USD / year
…WI area. Our client is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 6 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-Westgate Plaza
Bath & Body Works
Metairie, LA
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 6 mins ago
NA
Automation Engineering - Manager
North American Lighting
Paris, IL
- $100,980 to $144,400 USD / year
2.8 to 10 years of experience in automation and/or equipment implementation within manufacturing, to include 3 or more years of experience in a supervisory or lead role
Added 6 mins ago
Quality Coordinator
The Greenbrier Companies, Inc.
Chicago Heights, IL
…Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every…
Added 6 mins ago
BI
Site IT Manager
BorgWarner Inc.
Dixon, IL
- $107,600 to $147,950 USD / year
The Site IT Manager is fully accountable IT leader for all IT services at the assigned plant(s). The role ensures stable, secure, and standardized IT service delivery, aligned with…
Added 6 mins ago
Supervisor Distribution Center
Kohl's
Ottawa, IL
…report any potential violations to the appropriate…
Added 6 mins ago
ES
Store Manager - 3448
Extra Space Storage
Libertyville, IL
- $18 to $20 USD / hour
If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer…
Added 6 mins ago
T
Maintenance Manager
Transdev
Bedford Park, IL
- From $72,000 USD / year
The Maintenance Manager oversees the day-to-day functions of mechanics, bus washers, utility workers and administrative staff members. Maintenance facilities typically operate on a…
Added 6 mins ago
TH
RN - Labor and Delivery Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
Coordinates implementation with Case Manager, Social Worker, and other disciplines.
Added 7 mins ago
TH
RN - Labor and Delivery Registered Nurse
Trinity Health
Silvis, IL
- $32.74 to $49.11 USD / hour
Coordinates implementation with Case Manager, Social Worker, and other disciplines.
Added 7 mins ago
General Manager
Chipotle Mexican Grill
Fairview Heights, IL
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 7 mins ago
E
Project Manager - Distribution
Exelon
OAKBROOK TERRACE, IL
- $83,200 USD / year
Manage (or support a Principal or Senior Project Manager with the management of) transmission, substation, distribution, gas, and/or information technology projects consisting of…
Added 7 mins ago
Tool And Die Manager
Aerotek
Lake Forest, IL
Lead and manage a toolmaker apprenticeship program, providing structured guidance, coaching, and direct hands-on training to apprentices.
Added 7 mins ago
General Manager
Chipotle Mexican Grill
Pekin, IL
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 7 mins ago
General Manager
Chipotle Mexican Grill
Pekin, IL
…day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you’ll hire and develop great people, build a winning culture, and run a strong…
Added 7 mins ago
Medical Lab Tech II
Prime Healthcare
Olympia Fields, IL
…the absence of a supervisor, may be assigned/identified as Lead Tech, having responsibility for the section or department during their shift, 13) other tasks or responsibilities may be…
Added 7 mins ago
Information Technology Group Leader
Argonne National Laboratory
Lemont, IL
…seeking an experienced Information Technology Group Leader to lead the delivery of mission-critical digital infrastructure supporting one of the world’s premier x-ray user facilities. The…
Added 7 mins ago
WN
Branch Manager I
Woodforest National Bank
Mattoon, IL
- $53,560 to $66,961 USD / year
As the Branch Manager of Woodforest National Bank, you will lead with an entrepreneurial mindset, acting as the business owner to ensure the branch serves as a key hub for all banking…
Added 7 mins ago
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Production Manager
GPAC
Indianapolis, IN
- $80,000 to $110,000 USD / year
…the Indianapolis, IN area. Our client is seeking a Production Manager to plan and lead fabrication production and drive on-time…
Added 7 mins ago
OR
Wireless Sales Manager - W1489
OSL Retail Services
VERNON HILLS, IL
- Up to $25 USD / hour
WIRELESS SALES MANAGER - EARN UP TO $25/hr (and potential to make more!)

Coinbase

Technical Program Manager, Knowledge Systems

Springfield, IL, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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