Jobs in the United States

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Added 2 mins ago
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Quality Manager
GPAC
Dallas, TX
- $75,000 to $90,000 USD / year
…industry in the Dallas, TX area. Our client is seeking a QA / QC Manager to lead the quality program and drive consistent, compliant…
Added 3 mins ago
Senior Specialist, Employee Immigration and Global Mobility / Relocation
Intermedia Group, Inc.
Charlotte, NC
Facilitate expatriate (expat) support services for assignments and transfers to the U.S.
Added 4 mins ago
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Safety Manager
GPAC
Eau Claire, WI
- $60,000 to $72,000 USD / year
…is seeking a Safety leader to build and lead a strong safety program across shop and field…
Added 6 mins ago
NA
Automation Engineering - Manager
North American Lighting
Paris, IL
- $100,980 to $144,400 USD / year
…process standards. Provides strategic direction and technical support to Manufacturing and Engineering…
Added 6 mins ago
Quality Coordinator
The Greenbrier Companies, Inc.
Chicago Heights, IL
…that GBX facility products and workmanship meet Greenbrier, customer, and applicable regulatory requirements. The role leads quality initiatives such as training, technical inspections,…
Added 6 mins ago
Supervisor Distribution Center
Kohl's
Ottawa, IL
As a Supervisor, Distribution Center, you will support retail operations by managing the day-to-day execution of merchandise processing through the Fulfillment Network.
Added 7 mins ago
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Project Manager - Distribution
Exelon
OAKBROOK TERRACE, IL
- $83,200 USD / year
Manage (or support a Principal or Senior Project Manager with the management of) transmission, substation, distribution, gas, and/or information technology projects consisting of…
Added 7 mins ago
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Building Automation HVAC Systems Project Manager
Siemens
Rolling Meadows, IL
- $77,955 to $133,636 USD / year
…our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take…
Added 7 mins ago
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Branch Manager I
Woodforest National Bank
Mattoon, IL
- $53,560 to $66,961 USD / year
As the Branch Manager of Woodforest National Bank, you will lead with an entrepreneurial mindset, acting as the business owner to ensure the branch serves as a key hub for all banking…
Added 7 mins ago
PLANNER, MEETING/EVENT SR
Compass Group, North America
RIVERWOODS, IL
…responsible for ensuring guest’s needs are met with high level of customer services. Additionally, you will be responsible for the…
Added 7 mins ago
Senior Manager, US Domestic Tax Planning & Technical
Caterpillar, Inc.
East Peoria, IL
As a Senior Manager, U.S. Domestic Tax Planning & Technical , you will be the technical advisor on Caterpillar’s most significant U.S. income tax matters, including complex tax positions,…
Added 7 mins ago
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Data Science Intern
Walgreens
Deerfield, IL
- $15 to $33.65 USD / hour
Utilizes various tools and resources to analyze information and make recommendations to support the business.
Added 7 mins ago
Medical Field Case Manager
Genex Service LLC
Elk Grove Village, IL
Added 7 mins ago
PM Diesel Mechanic/Technician
Republic Services
Bloomington, IL
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician C performs preventive maintenance on diesel and…
Added 7 mins ago
Workers Compensation Claim Representative, Experienced
Travelers Insurance Company
Downers Grove, IL
…employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive…
Added 7 mins ago
Manufacturing Engineering and Automation Manager
Caterpillar, Inc.
Decatur, IL
As the Manufacturing Engineering Manager and Automation Manager in Decatur, IL , you will work closely with operations and product leaders to align automated manufacturing systems,…
Added 7 mins ago
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Systems Manager
TEKsystems
Schaumburg, IL
- $40 to $50 USD / hour
The Genetec Video System Manager will serve as the single point of contact for the Chicago Housing Authority Camera Infrastructure Program, managing a 7000 plus camera system with a primary…
Added 7 mins ago
Assistant General Manager - Jared Jewelers - Meridian Square
Signet Jewelers
Aurora, IL
The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer…
Added 7 mins ago
Facilities Reliability Tech 2 - 3rd Shift
PCI Pharma Services
Rockford, IL
Support all PCI departments in special and routine service functions such as timely facility repairs, facility preparation for special events, etc.
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Springfield, IL
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 7 mins ago
Business Development Representative
The Hertz Corporation
Springfield, IL
This position is designed as an entry point into Hertz Corporate Sales and offers a clear path for advancement into an Account Manager role.
Added 7 mins ago
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Senior ALC Developer PART TIME
Maximus
Springfield, IL
- Part-time
The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary.
Added 7 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Springfield, IL
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 7 mins ago
Senior ALC Developer
Maximus
Springfield, IL
…public service, we help the IRS enhance efficiency, improve customer experiences, and strengthen mission…
Added 7 mins ago
Senior ALC Developer
Maximus
Springfield, IL
…public service, we help the IRS enhance efficiency, improve customer experiences, and strengthen mission…

Coinbase

Technical Program Manager, Knowledge Systems

Springfield, IL, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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