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Added 6 mins ago
Product Manager- Cloud Computing
System One
Washington, DC
PROJECT DESCRIPTION: Product Manager for Research Computing Platform
Added 11 mins ago
T
SEO And AI Specialist
TEKsystems
Redlands, CA
- $41 to $50 USD / hour
…digital ecosystem. This is a hands-on SEO role requiring strong technical SEO expertise, SEO strategy, data analysis, content optimization, and knowledge of AI search and generative engine…
Added 11 mins ago
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Group Director, Product Management – Global Fraud, Identity & Account Protection
Walmart
San Bruno, CA
- $254,000 to $481,000 USD / year
Evaluate technical and operational risks while balancing innovation with platform stability and compliance requirements.
Added 11 mins ago
Senior AI Engineer
MiniMed
CA
Set the technical standard. Establish reusable patterns for agent design, tool-calling, retrieval, and evaluation harnesses; review and quality-gate the work of other engineers on the team…
Added 12 mins ago
Senior Product Manager, YouTube Creator Monetization Quality
Google
San Bruno, CA
…who can build at an unprecedented scale. As a Senior Product Manager on the YouTube Creator Monetization Quality team, you will be responsible for driving, protecting, and evolving the…
Added 12 mins ago
Head Universal Banker, Rancho Cucamonga Branch
Citigroup
Rancho Cucamonga, CA
Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager
Added 12 mins ago
Senior Sales Training Consultant - Idira
Palo Alto Networks
San Luis Obispo, CA
…Product Management (PM) and Product Marketing (PMM) to translate technical roadmaps, positioning, and value propositions into field-ready…
Added 12 mins ago
Clinical Specialist CRM - Burbank / Sherman Oaks
Medtronic
Burbank, CA
Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks…
Added 12 mins ago
Applied Research Lead, AI for Teaching
Stanford University
Stanford, CA
You will work closely with the lab’s project manager, who leads our educator and district partnerships, and with technical staff, postdocs, and graduate students who build and validate…
Added 12 mins ago
Manager, Production Finance
Sinclair Broadcast Group
Santa Monica, CA
Tennis Channel’s Production Finance Manager manages day-to-day production accounting and financial analysis for domestic and international production activities. Reporting to the Director…
Added 13 mins ago
Vice President of Paid Media
Buyerlink
Walnut Creek, CA
7+ years in paid social performance marketing, and are still hands-on in Meta Ads Manager today (i.e. personally building, launching, and optimizing campaigns in Meta)
Added 13 mins ago
Service Marketing Manager – MDP/ALD (E5)
Applied Materials
Santa Clara, CA
Deeply engages with technical application and product development execution to ensure program success (Performance/Capability, Cost, Timing)
Added 13 mins ago
Technical Program Manager - LPU Software
Nvidia
Santa Clara, CA
The LPU Software Team is seeking a Technical Program Manager to lead software initiatives across the LPU SDK. In this role, you will partner with engineering and cross-functional teams to…
Added 13 mins ago
Senior Technical Program Manager , AWS Organizations
Amazon
Santa Clara, CA
We are looking for an experienced Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations across AMG's portfolio. You will be a…
Added 13 mins ago
Briefing Manager & Operations Lead, SJC EBC
NetApp
San Jose, CA
The Briefing Manager & Operations Lead, SJC EBC is responsible for delivering high-impact customer engagements and supporting day-to-day operational readiness for scheduled briefing…
Added 13 mins ago
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Sustainability Data & Process Integration Manager
Micron Technology, Inc.
San Jose, CA
- $87,000 to $254,000 USD / year
Lead cross-functional sustainability initiatives requiring strong technical expertise, partner alignment, and program management.
Added 13 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Sacramento, CA
…customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role…
Added 13 mins ago
AI Manager/Lead - Lead Data Engineer II
Deloitte
Sacramento, CA
Collaborating with engineers, data scientists, policy analysts, and program stakeholders to translate requirements into scalable technical solutions, guide technical decisions, and mentor…
Added 13 mins ago
Data Center Facility Operations Area Director
Meta
Menlo Park, CA · Sacramento, CA
Own org health as a measured outcome - Meta’s Pulse indicator, attrition, upward feedback, and manager effectiveness - and diagnose and resolve complex health issues spanning multiple teams…
Added 13 mins ago
Manager, Enterprise Communications & Channels
Amentum
Sacramento, CA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 13 mins ago
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Sacramento, CA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 13 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Sacramento, CA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 13 mins ago
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Senior Systems Engineer, AM&D Services & Products
Uber
San Francisco, CA
- $171,000 to $190,000 USD / year
You will be responsible for the safety of the technical frameworks that allow Uber to integrate seamlessly with various autonomous vehicle (AV) partners while developing our own internal…
Added 13 mins ago
Energy Analytics Manager, Clean Energy
Meta
San Francisco, CA · Menlo Park, CA
Energy Analytics Manager, Clean Energy Responsibilities:
Added 13 mins ago
Confluent - Growth Marketing Manager
IBM
San Jose, CA · San Francisco, CA
At Confluent, growth continues beyond signup. We’re building a product-led growth engine that helps technical users reach first value, build sustained usage, adopt additional products, and…

Coinbase

Technical Program Manager, Knowledge Systems

Sacramento, CA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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