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Added 3 mins ago
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Key Account Manager- Pet Specialty
GPAC
Decatur, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 3 mins ago
G
Key Account Manager- Pet Specialty
GPAC
Buford, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
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Key Account Manager- Pet Specialty
GPAC
Duluth, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
G
Key Account Manager- Pet Specialty
GPAC
Tucker, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
G
Key Account Manager- Pet Specialty
GPAC
Suwanee, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
G
Key Account Manager- Pet Specialty
GPAC
Smyrna, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 4 mins ago
G
Key Account Manager- Pet Specialty
GPAC
Roswell, GA
- $80,000 to $100,000 USD / year
gpac is partnered with a growing premium CPG manufacturer seeking a Key Account Manager – Pet Specialty to join its sales team in Atlanta, GA.
Added 10 mins ago
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Intermedia Group, Inc.
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Added 11 mins ago
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Commander, Navy Installations
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Added 11 mins ago
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Group Director, Product Management – Global Fraud, Identity & Account Protection
Walmart
San Bruno, CA
- $254,000 to $481,000 USD / year
Partner with engineering, data science, analytics, and business leaders to unlock new capabilities and accelerate product outcomes.
Added 11 mins ago
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This individual will serve as a process/tool Homeroom Subject Matter Manager for the Scheduling Management team within Intelligence Systems Division with duties centered on the overall…
Added 11 mins ago
Store Manager in Training - 09938
CVS Health
Lafayette, CA
…career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager…
Added 11 mins ago
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CVS Health
Hilton Head Island, SC
- $16 to $24 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 11 mins ago
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Pharmacy Technician
CVS Health
Lynn Haven, FL
- $16 to $24 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 11 mins ago
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Pharmacy Technician
CVS Health
Westminster, CO
- $17.16 to $27.16 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 11 mins ago
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Pharmacy Technician
CVS Health
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- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 11 mins ago
Sentinel PLM Systems Engineering Manager 3
Northrop Grumman
Manhattan Beach, CA
Northrop Grumman Defense Systems is currently seeking a Product Lifecycle Management (PLM) Systems Engineering Manager 3 to join our Engineering team within the Strategic Deterrent Systems…
Added 11 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Manhattan Beach, CA
…Training Qualification/Training Infrastructure System Engineering Manager 3 . This position can be located in Roy, UT, Manhattan Beach, CA, or Huntsville, AL. Relocation assistance may be…
Added 11 mins ago
Branch Manager Studio City/San Fernando Valley CA, Area, Assistant Vice President
Citigroup
Studio City, CA
The Branch Manager SAFE Act is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to grow sales and client…
Added 12 mins ago
Store Manager in Training - 01804
CVS Health
Napa, CA
…career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager…
Added 12 mins ago
Store Manager in Training - 09219
CVS Health
Greenbrae, CA
…career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager…
Added 12 mins ago
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Operations Manager
Alluvionic
Port Hueneme, CA
- $149,752 to $176,068 USD / year
Alluvonic is seeking a highly capable Operations Manager to support the Naval Surface Warfare Center, Port Hueneme Division. This leadership role is essential to coordinating daily…
Added 12 mins ago
Product Manager II, Trust and Safety Detection, YouTube
Google
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Share Product Manager II, Trust and Safety Detection, YouTube
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Store Manager in Training - 09163
CVS Health
Petaluma, CA
…career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager…
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Store Manager in Training - 09299
CVS Health
Pinole, CA
…career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager…

Coinbase

Technical Program Manager, Knowledge Systems

Sacramento, CA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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