Jobs in the United States

25+ jobs

Save this search

Added 2 mins ago
OV
Event Manager | Full-Time | Donald L. Tucker Civic Center (Florida State U)
Oak View Group
Tallahassee, FL
- $50,000 to $55,000 USD / year
- Full-time
Complete all duties with a customer service focus through teamwork & dedication to OVG’s mission and principles
Added 5 mins ago
OV
Director of Ice Rink | Full-Time | Ryan Center and Boss Ice Arena (U of Rhode Island)
Oak View Group
Kingston, RI
- $60,000 to $65,000 USD / year
- Full-time
…Rhode Island Youth Hockey Association (the largest youth hockey program in Rhode Island), five Rhode Island High School Hockey programs, the URI Intramural Hockey League, daily public…
Added 5 mins ago
OV
Event Manager | Full-Time | Donald L. Tucker Civic Center (Florida State U)
Oak View Group
Tallahassee, FL
- $50,000 to $55,000 USD / year
- Full-time
Complete all duties with a customer service focus through teamwork & dedication to OVG’s mission and principles
Added 9 mins ago
Hourly F&B Supervisor
Schulte Companies
Philadelphia, PA
Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times
Added 11 mins ago
R.O.- Hospitality Specialist --Barefoot Suites
Capital Vacations
Kissimmee, FL
We are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Specialist. As a Hospitality Specialist, you will play a vital role in ensuring…
Added 11 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
CA
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 11 mins ago
DF
QA Compliance Foreman
Dairy Farmers of America
Turlock, CA
- $28 to $32 USD / hour
…Safety Programs in compliance with all DFA policies, procedures, customer specifications, and regulatory requirements. Responsible for a variety of document review functions. Participate as…
Added 11 mins ago
Sales Coordinator
Champion Home Builders Inc.
Woodland, CA
Sales support and customer service experience a plus
Added 11 mins ago
SH
Manager, Family Med, Internal Med and Pediatrics
Sutter Health
Berkeley, CA
- $121,305.6 to $181,958.4 USD / year
Demonstrates a customer service focus in all decisions and actions.
Added 11 mins ago
M
Guest Services Manager - Front Office
Marriott
Half Moon Bay, CA
- $78,000 to $99,000 USD / year
Implements the customer recognition/service program, communicating and ensuring the process.
Added 11 mins ago
TS
Sales Lead - Covina
The Salvation Army
Covina, CA
- $19 USD / hour
Takes an active role and partners with the Store Manager in daily store operations. These routines include opening and closing procedures, point of sale operations, inventory management and…
Added 11 mins ago
ES
Part-Time Assistant Store Manager
Extra Space Storage
Santa Maria, CA
- $20 to $21 USD / hour
- Part-time
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
ES
Assistant Store Manager
Extra Space Storage
Camarillo, CA
- $20 to $21 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 11 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
Daly City, CA
- $19.5 to $21.5 USD / hour
- Full-time
…organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor…
Added 11 mins ago
Store Manager in Training - 09938
CVS Health
Lafayette, CA
The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative…
Added 11 mins ago
CH
Pharmacy Technician
CVS Health
Hilton Head Island, SC
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 11 mins ago
CH
Pharmacy Technician
CVS Health
Lynn Haven, FL
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 11 mins ago
CH
Operations Manager
CVS Health
Knoxville, TN
- $18 to $28 USD / hour
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and…
Added 11 mins ago
CH
Pharmacy Technician
CVS Health
Westminster, CO
- $17.16 to $27.16 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 11 mins ago
CH
Pharmacy Technician
CVS Health
Dallas, TX
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 11 mins ago
Branch Operations Lead - Santa Cruz Branch - Santa Cruz, CA
JPMorgan Chase
Santa Cruz, CA
…heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions…
Added 11 mins ago
A
Administrative Manager
Alluvionic
Port Hueneme, CA
- $55,489 to $74,256 USD / year
Develop and implement procedures to improve productivity and customer service
Added 11 mins ago
Bilingual Loan Sales Specialist
OneMain Financial
Lake Elsinore, CA
Sales, Collections or Customer Service experience
Added 11 mins ago
Branch Manager - East F St Branch - Oakdale, CA
JPMorgan Chase
Oakdale, CA
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 11 mins ago
Branch Manager - Palm Springs Market - Palm Springs, CA and Surrounding Areas
JPMorgan Chase
Palm Springs, CA
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…

Coinbase

Technical Program Manager, Knowledge Systems

Sacramento, CA, United States

$148,835 - $175,100 USD

Apply About employer

Applications open in a new tab.

Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Apply About employer

More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

Report this job