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Business Manager, CHANEL Ready-To-Wear, Bergdorf Goodman
Saks
New York, NY
The Business Manager leads with a focus on customer service and relationship-building through the embodiment of Bergdorf Goodman's foundational Service Values: Excellence, Imagination &…
Added 1 min ago
TI
Diesel Technician - Pay up to $58/hr & Weekends Off!
Transwest Inc
Brighton, CO
- $20 to $58 USD / hour
…If interested, we invite you to discuss this with the hiring manager during the interview…
Added 1 min ago
Operations Manager
Pennsylvania CVS Pharmacy, L.L.C.
Drexel Hill, PA
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
Operations Manager
Oklahoma CVS Pharmacy, L.L.C.
Tulsa, OK
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
Operations Manager
CVS Albany, L.L.C.
NY
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
Operations Manager
North Carolina CVS Pharmacy, L.L.C.
Wilson, NC
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 1 min ago
Operations Manager
Alabama CVS Pharmacy, L.L.C.
Oxford, AL
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
Added 2 mins ago
Night Guest Laundry Attend-PT-102020
ESA Management, LLC
Pooler, GA
…prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key…
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Program Director, Space Electromagnetic Warfare
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Sterling, VA
12+ years in aerospace and defense, including 7+ years in program management leadership roles and 3+ years as program manager or deputy program manager for a large program of record.
Added 3 mins ago
M
Dishwasher
Milestone
Pullman, WA
- $17.75 USD / hour
…and efficient dining service. Reporting to the Dining Room Manager or Director, Culinary Services, you’ll help maintain a safe, clean, and professional kitchen and dining…
Added 6 mins ago
Environmental Health & Safety Manager
Texas Children\'s
Houston, TX
…their best work every day. As an Environmental Health & Safety Manager, you will help advance a safe, compliant, and prepared healthcare environment. In this role, you’ll provide…
Added 8 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Dover, DE
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 8 mins ago
Business Development Representative
The Hertz Corporation
Dover, DE
This position is designed as an entry point into Hertz Corporate Sales and offers a clear path for advancement into an Account Manager role.
Added 9 mins ago
Group Home Manager- Newark/Bear, DE (37234)
St John's Community Services
Newark, DE
…to agency policies and procedures. Work cooperatively with Program management to ensure that all funds are properly accounted for and that individuals remain eligible for…
Added 9 mins ago
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Registered Nurse – RN
Genesis Healthcare
Seaford, DE
- $42 to $45 USD / hour
We know that superior clinical outcomes start with appreciated nurses. Through our Leading with Heart recognition program, we highlight and reward team members who:
Added 9 mins ago
Manager, Enterprise Communications & Channels
Amentum
Dover, DE
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 9 mins ago
Senior ALC Developer
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Dover, DE
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 9 mins ago
Sales Consultant, Trauma (Northern Delaware) – Johnson & Johnson MedTech - Orthopaedics
J&J Family of Companies
Dover, DE
Inventory Management: Maintain JnJ sales equipment and promotional materials in proper condition and use them to support territory efforts consistent with company policies and procedures.
Added 9 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Dover, DE
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 9 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Dover, DE
- $49,605 to $70,865 USD / year
…resources, documenting issues, making corrections in the Content Management System (CMS), following through on fixes, and approving content for…
Added 9 mins ago
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Dover, DE
- $105,000 to $125,000 USD / year
CBRE is seeking a detail-oriented Program Manager to supportproject planning, management, and execution activities for Amazon's GlobalBuilding Design Risk & Recovery (GBDR) organization,…
Added 9 mins ago
Manager, Field Sales
Wolters Kluwer
Dover, DE
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 9 mins ago
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Data Analytics Program Mgr - Business Intelligence
CBRE
Dover, DE
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 9 mins ago
Senior ALC Developer
Maximus
Dover, DE
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 9 mins ago
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Senior ALC Developer PART TIME
Maximus
Dover, DE
- Part-time
The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary.

Coinbase

Technical Program Manager, Knowledge Systems

Dover, DE, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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