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Added 5 mins ago
Program Director, Space Electromagnetic Warfare
GRVTY
Sterling, VA
The Program Director owns end-to-end delivery of complex space electromagnetic warfare (EW) programs, from contract award through development, integration, test, deployment, and…
Added 11 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Dover, DE
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 11 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Dover, DE
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 12 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Dover, DE
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
Added 12 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Dover, DE
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 12 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Dover, DE
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 15 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
UT
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 16 mins ago
Pharmacy Technician
Intermountain Health
South Jordan, UT
Utilizes pharmacy technology effectively to prepare medication orders for dispensing, performs calculations as necessary, and compounds medications for accurate compounding as appropriate…
Added 16 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Roy, UT
…planning, design, integration, and execution (i.e. cradle to grave program execution). You will act as the Cost Account Manager (CAM) for this work scope, directing a multi-disciplinary…
Added 16 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 16 mins ago
Senior Quality Engineer
Medtronic
Salt Lake City, UT
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 16 mins ago
UO
Starbucks Assistant Manager
University of Utah
Salt Lake City, UT
- $20 to $23 USD / hour
The University of Utah Campus Store is seeking an Assistant Starbucks Manager who supports the Store Manager in overseeing the daily operations of two Starbucks franchise locations at the…
Added 16 mins ago
Branch Manager North Central Utah District
Wells Fargo
MAGNA, UT · SALT LAKE CITY, UT · BOUNTIFUL, UT · WEST VALLEY CITY, UT · WOODS CROSS, UT · CENTERVILLE, UT · KEARNS, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 16 mins ago
Senior Manager, Client Excellence, Global Consulting Services
Deloitte
Salt Lake City, UT
Set direction for and lead the day-to-day operations of the Client Excellence team, serving as the primary point of accountability for team output.
Added 16 mins ago
Branch Manager Salt Lake East District
Wells Fargo
HEBER CITY, UT · SALT LAKE CITY, UT · PARK CITY, UT · MURRAY, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 16 mins ago
Branch Manager Salt Lake East District
Wells Fargo
MURRAY, UT · SALT LAKE CITY, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 16 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Salt Lake City, UT
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
Added 16 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Salt Lake City, UT
- $152,000 to $222,000 USD / year
As part of the GE Aerospace Digital Technology organization supporting the Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir…
Added 16 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Salt Lake City, UT
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 16 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Salt Lake City, UT
- $50 to $55 USD / hour
Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40…
Added 22 mins ago
W
Manager I, Asset Protection - All DC/FC
Walmart
BETHLEHEM, PA
- $73,500 to $106,500 USD / year
…techniques existing and upcoming digital applications and systems technology innovation trends and industry benchmarks and data governance To be able to carry out the following…
Added 32 mins ago
Lead Global Supply Management Commodity Manager Materials
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Added 32 mins ago
Proposal Manager, Radar & Surveillance
TTM Technologies, Inc.
EAST SYRACUSE, NY
…TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and…
Added 33 mins ago
M
Transit Management Analyst Series
MTA
Brooklyn, NY
- From $115,252 USD / year
A master's degree from an accredited college or university in business administration, public administration, public policy, engineering, engineering technology, economics, architecture,…
Added 33 mins ago
Field Service Operations Manager
EMCOR Group
Syracuse, NY
As a Field Service Operations Manager at John W. Danforth Company, you will lead and optimize field service operations across the Central New York (CNY) region focusing on Syracuse and…

Coinbase

Technical Program Manager, Knowledge Systems

Salt Lake City, UT, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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