Jobs in the United States

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Added 1 min ago
VR
Epic Ascent Supervisor
Vail Resorts
UT
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 1 min ago
Journeyman Information System Security Officer
ENGINEERING RESEARCH AND CONSULTING, LLC
HILL AIR FORCE BA, UT
Added 1 min ago
Journeyman Information System Security Officer
ENGINEERING RESEARCH AND CONSULTING, LLC
HILL AIR FORCE BA, UT
Added 1 min ago
NH
Bilingual Administrative Assistant
Neighborhood House
SLC, UT
- $18 to $20 USD / hour
Added 2 mins ago
Refugee Foster Care Case Manager
CATHOLIC COMMUNITY SERVICES OF UTAH
SALT LAKE CTY, UT
Added 2 mins ago
VR
Assistant Store Manager for Burton Snowboards
Vail Resorts
Park City, UT
- $25 to $28.6 USD / hour
As the Assistant Store Manager for Burton Snowboards, you represent your store’s leadership team on a daily basis. You are responsible for fulfilling manager-on-duty tasks when scheduled,…
Added 2 mins ago
LC
Legacy Center Front Desk Attendant
LEHI CITY CORPORATION
LEHI, UT
- $11.29 USD / hour
Added 2 mins ago
Revenue Growth Management Hyper Club Manager
SWIRE COCA-COLA, USA
SOUTH JORDAN, UT
…acute care and physical therapy * FREE Employee Assistance Program * Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer…
Added 2 mins ago
Pharmacy Technician
Intermountain Health
South Jordan, UT
Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
Added 2 mins ago
Maintenance Mechanic
PARKER-HANNIFIN CORPORATION
WEST VALLEY CITY, UT
Added 2 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Roy, UT
…planning, design, integration, and execution (i.e. cradle to grave program execution). You will act as the Cost Account Manager (CAM) for this work scope, directing a multi-disciplinary…
Added 2 mins ago
Sentinel PLM Systems Engineering Manager 3
Northrop Grumman
Roy, UT
Provide technical leadership and decision-making over all engineering disciplines. The PLM Program Manager owns the end-to-end technical baseline, multi-year roadmap, and project portfolio…
Added 2 mins ago
Retail Account Representative
SWIRE COCA-COLA, USA
LOGAN, UT
…acute care and physical therapy * FREE Employee Assistance Program * Company paid (vacation, holidays, sick time, bereavement, jury duty, maternity/parental, disability leave and volunteer…
Added 2 mins ago
Medical Assistant Pediatrics
Intermountain Health
West Jordan, UT
Join an organization that invests in your growth - with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more!
Added 2 mins ago
Supervisory Tax Examining Technician
Internal Revenue Service
Ogden, UT
Added 2 mins ago
DIESEL TECH B OGDEN, UT!
Republic Services
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 2 mins ago
Site Quality Manager
MOOG INC
SALT LAKE CITY, UT
…of life inside and outside of work. Job Title: Site Quality Manager Reporting To: Management, General Management Work Schedule: Onsite - Salt Lake City, UT Moog, Inc. is a global leader in…
Added 2 mins ago
Environmental Services Technician, Custodian
University of Utah Health
SALT LAKE CITY, UT
…sent to you once your resume has been shared with the hiring manager for…
Added 2 mins ago
UO
Administrative Assistant - Recruitment, Onboarding, and Retention
University of Utah
Salt Lake City, UT
- $17.5 to $19.5 USD / hour
The Administrative Assistant helps the Manager of Recruitment, Onboarding, and Retention and the Volunteer Coordinator with day-to-day office tasks associated with NHMU’s Volunteer and ROAR…
Added 2 mins ago
Environmental Services Technician, Custodian
University of Utah Health
SALT LAKE CITY, UT
…sent to you once your resume has been shared with the hiring manager for…
Added 2 mins ago
Manager, Field Sales
Wolters Kluwer
Salt Lake City, UT
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 2 mins ago
Branch Manager North Central Utah District
Wells Fargo
MAGNA, UT · SALT LAKE CITY, UT · BOUNTIFUL, UT · WEST VALLEY CITY, UT · WOODS CROSS, UT · CENTERVILLE, UT · KEARNS, UT
Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 2 mins ago
Senior ALC Developer
Maximus
Salt Lake City, UT
Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
Added 2 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Salt Lake City, UT
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Albany, NY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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