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Program Manager, RES (Risk Engineering Solutions)
CBRE
Dover, DE
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
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AI Operations Administrator - Gravitee - Remote US
SitusAMC
Dover, DE
Added just now
EG
Program Manager
Eliassen Group
Dover, DE
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 4 mins ago
Sentinel PLM Systems Engineering Manager 3
Northrop Grumman
Roy, UT
Provide technical leadership and decision-making over all engineering disciplines. The PLM Program Manager owns the end-to-end technical baseline, multi-year roadmap, and project portfolio…
Added 4 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 4 mins ago
Senior Quality Engineer
Medtronic
Salt Lake City, UT
…computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each…
Added 5 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Salt Lake City, UT
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 5 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Salt Lake City, UT
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 5 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Salt Lake City, UT
Added 5 mins ago
Product Manager,Med-D
Navitus
SALT LAKE CITY, UT
Added 5 mins ago
C
Data Analytics Program Mgr - Business Intelligence
CBRE
Salt Lake City, UT
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 5 mins ago
C
Program Manager, RES (Risk Engineering Solutions)
CBRE
Salt Lake City, UT
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 5 mins ago
Data Center Facility Operations Area Director
Meta
Salt Lake City, UT
Identify and drive adoption of automation, analytics, and AI-enabled approaches that materially improve reliability, efficiency, and staffing leverage across the region.
Added 5 mins ago
Manager, Enterprise Communications & Channels
Amentum
Salt Lake City, UT
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 5 mins ago
EG
Program Manager
Eliassen Group
Salt Lake City, UT
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 10 mins ago
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(USA) Senior Manager, Automation Reliability Engineering
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Partner with Automation Engineering and vendors to influence future system designs.
Added 10 mins ago
SC
(USA) Senior Manager, Finance
Sam's Club
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
AI, Automation & Insights: Leverage AI and advanced analytics to streamline processes, uncover insights, and influence business decisions.
Added 12 mins ago
Senior Manager, Security Engineering
MstarInc Morningstar Inc. Legal Entity
United States
Lead the Security Engineering team that owns the tooling behind Morningstar’s security program, including endpoint protection, email security, SOAR, detection engineering, and cloud…
Added 20 mins ago
HR Transformation Project Coordinator - VIE F/H
Safran
Lancaster, NY
Coordinate a structured site ambassador program, empowering employees to represent the company, share their experiences, and promote the employer brand internally and externally.
Added 22 mins ago
Ads Account Manager II, Enterprise Supply Partnerships
Amazon
New York, NY
We are looking for an Account Manager who enjoys working at the intersection of advertising, technology, and partner management. In this role you will own day-to-day partner relationships…
Added 23 mins ago
EG
Project Manager, Building Management Systems (BMS)
EMCOR Group
New York, NY
- $90,000 to $150,000 USD / year
In this role, the Project Manager oversees and coordinates multiple building automation installation projects within a dynamic construction environment while managing project contracts,…
Added 23 mins ago
EG
Field Engineer, Building Management Systems (BMS)
EMCOR Group
New York, NY
- $80,000 to $120,000 USD / year
In this role, the Field Engineer will program, develop graphics, deploy, diagnose, troubleshoot, and commission BAS / BMS Systems in a construction environment. The individual must be able…
Added 23 mins ago
EG
Field Supervisor, Building Management Systems (BMS)
EMCOR Group
New York, NY
- $80,000 to $130,000 USD / year
In this role, the Field Supervisor will coordinate and manage multiple building automation installation projects while supervising subcontractors and collaborating with general contractors.…
Added 24 mins ago
EG
Program Manager
Eliassen Group
Albany, NY
- $75 to $80 USD / hour
Our client seeks a Program Management leader to drive delivery of software that provides business value. The role will supervise and mentor Technical Program Managers and Scrum Masters,…
Added 59 mins ago
Senior Creative Operations and Production Manager
Triple Whale
Remote, United States
We're looking for a Senior Creative Operations & Production Manager to lead the systems, workflows and production processes behind Triple Whale's in-house creative team. You'll oversee the…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Albany, NY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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