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Added 1 min ago
G
Project Manager
GPAC
Springdale, AR
- $85,000 to $112,000 USD / year
Partner with field superintendents and operations teams to ensure project goals are met.
Added 1 min ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Denver, CO
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Beaumont, TX
- $16 to $24 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Houston, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Houston, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Houston, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Houston, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Crosby, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Terrell, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Dallas, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Dallas, TX
- $16.5 to $25 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
CH
Pharmacy Technician
CVS Health
Rogers, AR
- $16 to $24 USD / hour
…care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day…
Added 3 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Dover, DE
…internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer…
Added 3 mins ago
Lead Product Manager, Channels
Humana
Dover, DE
To help deliver on this mission, we are seeking a Lead Product Manager to drive the expansion of Humana's enterprise Next Best Action (NBA) decisioning capability across new business…
Added 3 mins ago
Data Center Facility Operations Area Director
Meta
Dover, DE
Influence and partner with other Area Directors and stakeholders to define the KPI and reliability framework for mission-critical facility operations in the region
Added 3 mins ago
GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Dover, DE
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
Added 4 mins ago
Product Manager, Card Servicing and Partner Services
JPMorgan Chase
Wilmington, DE
As a Product Manager Partner Channels in the Partner Digital Channels team, you own end-to-end product delivery that improves credit card customer experiences through partner platforms. You…
Added 4 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Dover, DE
The AI Operations Administrator is a member of the IT Engineering & Operations function, responsible for the administration, configuration, and day-to-day operation of SitusAMC’s enterprise…
Added 4 mins ago
EG
Product Manager, Team Digital Products
Eliassen Group
Dover, DE
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
Added 4 mins ago
Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Dover, DE
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 7 mins ago
VR
Epic Ascent Supervisor
Vail Resorts
UT
- $25 to $31.32 USD / hour
The Epic Ascent Supervisor provides frontline leadership for the Epic Ascent Concierge team, supporting the Epic Ascent Manager through daily operational oversight, coaching, and service…
Added 7 mins ago
Region HR Manager
HYDRO EXTRUSION USA, LLC
SPANISH FORK, UT
Region HR Manager Location: Connersville, IN, US, 47331 Cressona, PA, US, 17929 Spanish Fork, UT, US, 84660 Career area: Human Resources Department: ENA BU Functions Job Type: Permanent…
Added 7 mins ago
Certified Pharmacy Technician, Amazon Pharmacy
Amazon
American Fork, UT
…responsible for both kiosk management and working within our pharmacy operations, including driving from the Pharmacy to our Kiosk locations, refilling inventory and maintaining Pharmacy…
Added 8 mins ago
Technical Project Manager
SMITH JOHNSON GROUP INC.
SANDY, UT
We are seeking an experienced Project Manager to lead and deliver strategic initiatives within our Treasury and Payments division. This role is responsible for managing end-to-end project…
Added 8 mins ago
Sentinel Test and Training Qualification/Training Infrastructure SE Manager 3
Northrop Grumman
Roy, UT
…Training Qualification/Training Infrastructure System Engineering Manager 3 . This position can be located in Roy, UT, Manhattan Beach, CA, or Huntsville, AL. Relocation assistance may be…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Albany, NY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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