Jobs in the United States

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Added 1 min ago
NH
Bilingual Administrative Assistant
Neighborhood House
SLC, UT
- $18 to $20 USD / hour
Added 2 mins ago
Clinical Dietitian, PRN
University of Utah Health
South Salt Lake, UT
…sent to you once your resume has been shared with the hiring manager for…
Added 2 mins ago
VR
Assistant Store Manager for Burton Snowboards
Vail Resorts
Park City, UT
- $25 to $28.6 USD / hour
Possess the desire to offer the highest customer service standards to guests
Added 2 mins ago
LC
Legacy Center Front Desk Shift Manager
LEHI CITY CORPORATION
LEHI, UT
- $13.17 USD / hour
---------------------------------------- LEGACY CENTER FRONT DESK SHIFT MANAGER ---------------------------------------- CLOSING DATE: Open Until Filled PAY RATE: $13.17/Hour SCHEDULE: Part…
Added 2 mins ago
LC
Legacy Center Front Desk Attendant
LEHI CITY CORPORATION
LEHI, UT
- $11.29 USD / hour
Added 2 mins ago
Pharmacy Technician
Intermountain Health
South Jordan, UT
Answers phones and provides excellent customer service as appropriate to practice site.
Added 2 mins ago
Automotive Finance Manager
Ken Garff Automotive Group
Sandy, UT
As our F&I Manager, you provide exceptional service and appropriate financing and insurance options to our customers to finalize the purchase of a vehicle. Due to your strong work ethic,…
Added 2 mins ago
Supervisory Tax Examining Technician
Internal Revenue Service
Ogden, UT
Added 2 mins ago
DIESEL TECH B OGDEN, UT!
Republic Services
Ogden, UT
POSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel…
Added 2 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Salt Lake City, UT
Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical…
Added 2 mins ago
Business Development Representative
The Hertz Corporation
Salt Lake City, UT
This position is designed as an entry point into Hertz Corporate Sales and offers a clear path for advancement into an Account Manager role.
Added 2 mins ago
Traffic Management Specialist
University of Utah Health
Salt Lake City, UT
Uses the Customer Service shuttle or golf cart to transfer patients to and from other health sciences buildings.
Added 2 mins ago
UO
Nutrition Care Retail Associate - Weekend (Part-Time)
University of Utah Health
SALT LAKE CITY, UT
- Part-time
Provides exceptional customer service in all interactions including responding to customer questions, concerns, and assisting in resolving customer complaints.
Added 2 mins ago
Clinical Dietitian, Registered Dietitian with the Academy of Nutrition and Dietetics.
University of Utah Health
SALT LAKE CITY, UT
…sent to you once your resume has been shared with the hiring manager for…
Added 2 mins ago
Clinical Dietitian
University of Utah Health
SALT LAKE CITY, UT
…sent to you once your resume has been shared with the hiring manager for…
Added 2 mins ago
Health Unit Coordinator (HUC, Huntsman Cancer Hospital ICU Unit
University of Utah Health
SALT LAKE CITY, UT
May work with manager/designee to reconcile unit charges.
Added 2 mins ago
UO
Starbucks Assistant Manager
University of Utah
Salt Lake City, UT
- $20 to $23 USD / hour
The University of Utah Campus Store is seeking an Assistant Starbucks Manager who supports the Store Manager in overseeing the daily operations of two Starbucks franchise locations at the…
Added 2 mins ago
Specialty Territory Manager, Boise, ID (Nutricia + Kate Farm
DANONE NORTH AMERICA PUBLIC BENEFIT CORPORATION
SALT LAKE CITY, UT
Specialty Territory Manager, Boise, ID (Nutricia + Kate Farms) Job Locations US-ID-Boise | US-UT-Salt Lake City ID 2026-28337 Number of People to Hire 1 Job Family Sales Level of Experience…
Added 2 mins ago
Care Management Assistant
Intermountain Health
Salt Lake City, UT
Demonstrated customer service with a focus on communications and problem resolution.
Added 2 mins ago
Branch Manager North Central Utah District
Wells Fargo
MAGNA, UT · SALT LAKE CITY, UT · BOUNTIFUL, UT · WEST VALLEY CITY, UT · WOODS CROSS, UT · CENTERVILLE, UT · KEARNS, UT
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 2 mins ago
Branch Manager Salt Lake East District
Wells Fargo
HEBER CITY, UT · SALT LAKE CITY, UT · PARK CITY, UT · MURRAY, UT
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 2 mins ago
Senior ALC Developer
Maximus
Salt Lake City, UT
Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…
Added 2 mins ago
Branch Manager Salt Lake East District
Wells Fargo
MURRAY, UT · SALT LAKE CITY, UT
As a Branch Manager, you will serve as the sales leader of the branch, accountable for acquiring, deepening and retaining customer relationships to drive consistent growth in primary…
Added 2 mins ago
Sr Program Specialist -FAA Fire Alarm Project Manager -Remote
Honeywell Technologies
Salt Lake City, UT
As a Sr. Construction Manager- Fire Alarm Project Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project…
Added 2 mins ago
M
Senior ALC Developer PART TIME
Maximus
Salt Lake City, UT
- Part-time
Maximus is a trusted federal partner supporting the Internal Revenue Service (IRS) in delivering essential services that help taxpayers navigate and meet their tax obligations. Through…

Closed listing

Coinbase

Technical Program Manager, Knowledge Systems

Albany, NY, United States

$148,835 - $175,100 USD

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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