Jobs in the United States

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Added 2 mins ago
Senior Creative Operations and Production Manager
Triple Whale
Remote, United States
Partnering closely with the Creative Director and marketing leadership, you'll streamline operations, improve cross-functional collaboration and ensure high-quality creative work is…
Added 7 mins ago
HR
ProSales Associate (Early Career Sales Program)
Herc Rentals
Fife, WA
- $31 to $33 USD / hour
…and Gold Academy, an immersive sales training and development program that prepares individuals for possible placement into a Territory Sales Representative role upon completion of the 12…
Added 7 mins ago
Placing Manager-NRF Columbia Basin
Nucor Steel Auburn, Inc.
Burbank, WA
Provide overall leadership and accountability for all placing operations within the branch. Responsible for safety performance, manpower utilization, project execution, profitability,…
Added 7 mins ago
Lead Director Product Membership
CVS Health
Remote, United States
In this high-impact leadership role, you will manage a dedicated cross-functional engineering and technical team (comprising Software Development Engineers, Data Engineers, Salesforce…
Added 7 mins ago
Lead Planning & Optimization Advisor/Engineer
Marathon Petroleum Corporation
Anacortes, WA
Serves as a subject matter expert in refinery planning and optimization, applying broad knowledge of refinery operations, economics, and market dynamics across multiple refineries and value…
Added 7 mins ago
Laborer/ Depot Technician II 04285 LBYD Federal
North Wind Group
Bangor, WA
Coordinate work priorities with site leadership and mission personnel to minimize operational disruptions and avoid interference with animal care, training, and ongoing security operations.
Added 7 mins ago
Laborer/ Depot Technician I 04284 LBYD Federal
North Wind Group
Bangor, WA
Coordinate work priorities with site leadership and mission personnel to minimize operational disruptions and avoid interference with animal care, training, and ongoing security operations.
Added 7 mins ago
WF
Teller Part Time Snohomish WA
Wells Fargo
SNOHOMISH, WA
- Part-time
Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
Added 7 mins ago
Executive Director Digital Product Growth and Membership
CVS Health
Remote, United States
…Rostering, Patient Engagement & Retention, and Value-Based Care Program…
Added 7 mins ago
AA
Manager, Enterprise PMO
Alaska Airlines
SeaTac, WA
- $120,400 to $180,600 USD / year
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of…
Added 7 mins ago
AA
Stores/Warehouse Agent
Alaska Airlines
SeaTac, WA
- $21.26 USD / hour
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974…
Added 7 mins ago
WF
Teller Part Time Lynwood WA
Wells Fargo
LYNNWOOD, WA
- Part-time
Collaborate with branch teammates to deliver strong operations and service, follow leadership direction, and escalate complex situations as needed.
Added 7 mins ago
AC
International Demand Planning Analyst
Aston Carter
Kent, WA
- $34 to $35 USD / hour
Assist with non-stock purchases by confirming vendor details, tracking shipment timelines, and escalating delays or issues to purchasing leadership.
Added 7 mins ago
AA
Policy & Procedures Specialist
Alaska Airlines
Renton, WA
- $102,000 USD / year
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of…
Added 7 mins ago
CG
BARISTA (FULL TIME)
Compass Group, North America
Kirkland, WA
- $30.3 USD / hour
- Full-time
…to HACCP guidelines and standards for quality food-service operations. Interacts with customers and other employees in a friendly, courteous…
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…principles, specialized laboratory diagnostics, and real-world field operations, you will guide technical standards, lead craftsmen and research teams through critical testing and…
Added 7 mins ago
SC
Human Resources Partner - Employee Relations
Skookum Contract Services
Spokane, WA
- $38.54 to $44.68 USD / hour
…interpret, and apply complex human resource rules, policies, program requirements in an unbiased, fair, and honest way to assist with resolving difficult situations. Work with managers on…
Added 7 mins ago
BP
Property Management Associate
Brookfield Properties
Spokane, WA
- $24.04 to $33.65 USD / hour
Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues
Added 7 mins ago
Sr. Program Manager DA Eligibility, Worldwide DSP Performance
Amazon
Bellevue, WA
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Added 7 mins ago
GV
GE Vernova- Grid Engineering Internship - Summer 2027
GE Vernova
Bellevue, WA
- $21 to $34 USD / hour
Data Collection and Analysis: Gather and analyze data related to grid operations and renewable energy integration. Use this data to support model development and testing of new technologies…
Added 7 mins ago
Business Lead, HR Organization
Meta
Bellevue, WA
…partner and operational leader to support the VP of HR and their leadership team, supporting the full HR organization, inclusive of Employee Relations (ER) and Internal Community &…
Added 7 mins ago
CG
SOUS CHEF (FULL TIME)
Compass Group, North America
Bellevue, WA
- $27 to $31 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 7 mins ago
Finance Associate, Reality Labs
Meta
Redmond, WA
…against plan, and turn the numbers into clear insights for leadership. The role offers broad exposure across engineering, product, business, and direct interaction with finance and business…
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Olympia, WA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 7 mins ago
Senior Strategic Program Lead
Coinbase
Olympia, WA
5+ years in product and/or program management, customer experience, or product operations at an enterprise-scale company.

Coinbase

Technical Program Manager, Knowledge Systems

Olympia, WA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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