Jobs in the United States

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Added 2 mins ago
Senior Creative Operations and Production Manager
Triple Whale
Remote, United States
The result: more than 65,000 brands like Kitsch, OUAI, and True Classic turn mountains of complex data into actions that actually grow profit, at a speed and scale that is not humanly…
Added 7 mins ago
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Technical Program Manager Defense Systems
Actalent
Mukilteo, WA
- $140,000 to $160,000 USD / year
Job Title: Technical Program Manager Defense Systems
Added 7 mins ago
FLIGHT SIMULATOR TRAINING MANAGER
Air Mobility Command
Joint Base Lewis-McChord, WA
…position will serve as the primary Flight Simulator Training Manager and operator for all Air Support Operations Center (ASOC) and Joint Terminal Attack Controller (JTAC) simulator…
Added 7 mins ago
LEAD LOGISTICS MANAGEMENT SPECIALIST
Naval Sea Systems Command
Keyport, WA
Added 7 mins ago
AA
Manager, Enterprise PMO
Alaska Airlines
SeaTac, WA
- $120,400 to $180,600 USD / year
The Manager, Enterprise PMO executes the EPMO strategy and delivers a portfolio of strategic, complex initiatives. This role ensures projects are delivered on time, with high quality and…
Added 7 mins ago
AA
Policy & Procedures Specialist
Alaska Airlines
Renton, WA
- $102,000 USD / year
With limited direction from the Manager Policy & Procedures, work independently to research, develop, document, and implement policies and procedures applicable to assigned function.
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…and transmission system reliability. Bridging the gap between complex electrical engineering principles, specialized laboratory diagnostics, and real-world field operations, you will guide…
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration When you apply you will be asked a series of…
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
…scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. When you apply you will be asked a series of…
Added 7 mins ago
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
Added 7 mins ago
Supervisory Licensed Professional Mental Health Counselor (HUD-VASH)
Veterans Affairs, Veterans Health Administration
Spokane, WA
Added 7 mins ago
SC
Human Resources Partner - Employee Relations
Skookum Contract Services
Spokane, WA
- $38.54 to $44.68 USD / hour
Participate in problem solving and conflict resolution. Analyze, interpret, and apply complex human resource rules, policies, program requirements in an unbiased, fair, and honest way to…
Added 7 mins ago
Sr. Program Manager DA Eligibility, Worldwide DSP Performance
Amazon
Bellevue, WA
…Service Partner (DSP) and DA onboarding and eligibility. The Sr. Program Manager defines screening and eligibility policy, programs, and mechanisms in a complex and ambiguous space,…
Added 7 mins ago
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(USA) Staff, Product Manager - WMC Data Foundation
Walmart
Bellevue, WA
- $132,000 to $264,000 USD / year
As a Staff Product Manager, you will lead strategy and execution for complex products, driving end-to-end outcomes from discovery through value realization. This role requires deep…
Added 7 mins ago
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Customer Success Account Manager
ManpowerGroup
Redmond, WA
- $55 to $57 USD / hour
Our client, a technology and cloud-focused organization, is seeking a Customer Success Account Manager to join their team. As a Customer Success Account Manager, you will be part of the…
Added 7 mins ago
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Bldg Sr Engineer
CBRE
Redmond, WA
- $40 to $45 USD / hour
As a CBREBuilding Sr. Engineer, you will be responsible for monitoring complex buildingsystem operations and the performance of various areas including plumbing,electrical, painting,…
Added 7 mins ago
Technical Program Manager, Knowledge Systems
Coinbase
Olympia, WA
…self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging…
Added 8 mins ago
Manager, Field Sales
Wolters Kluwer
Olympia, WA
…changing and the regulatory landscape is becoming increasingly complex, making it harder to ensure accuracy and effectiveness for clients. As the pace of that change accelerates, Wolters…
Added 8 mins ago
Manager, Enterprise Communications & Channels
Amentum
Olympia, WA
The Manager, Enterprise Communications & Channels is responsible for developing and delivering employee communication programs that inform, engage, and connect employees to Amentum's…
Added 8 mins ago
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Olympia, WA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 8 mins ago
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Program Manager, RES (Risk Engineering Solutions)
CBRE
Olympia, WA
- $105,000 to $125,000 USD / year
Program Manager- Risk EngineeringSolutions (RES)
Added 8 mins ago
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Data Analytics Program Mgr - Business Intelligence
CBRE
Olympia, WA
- $120,000 to $135,000 USD / year
DataAnalytics Program Manager - Business Intelligence
Added 8 mins ago
Senior ALC Developer
Maximus
Olympia, WA
Design and implement complex software components and perform advanced programming tasks across multiple technologies.
Added 8 mins ago
Senior ALC Developer
Maximus
Olympia, WA
Design and implement complex software components and perform advanced programming tasks across multiple technologies.

Coinbase

Technical Program Manager, Knowledge Systems

Olympia, WA, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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