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Senior Technical Program Manager , AWS Organizations
Amazon
Seattle, WA
We are looking for an experienced Technical Program Manager to tackle complex and ambiguous problems that span numerous systems and organizations across AMG's portfolio. You will be a…
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Senior Technical Program Manager, Data Center Engineering Global Integrated Facilities Team
Amazon
Seattle, WA
…other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers…
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Sourcing Manager
Aston Carter
Seattle, WA
- $55 to $65 USD / hour
Sourcing Manager role focuses on leading strategic sourcing initiatives for a future-state warehouse and distribution network across North America and EMEA. You will design and execute the…
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Technical Program Manager, Annapurna
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Veterans Affairs, Veterans Health Administration
Seattle, WA
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Psychology Program Manager - Psychosocial Rehabilitation and Recovery Services
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Seattle, WA
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Amazon
Seattle, WA
…team is dedicated to serving streamers in our Twitch Partner Program from around the world. Our partner managers are custodians of meaningful and enduring relationships with our Partners.…
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Capital Project Manager V
Port of Seattle
Seattle, WA
As Capital Project Manager V in the Waterfront Project Management Group, you will serve as a technical expert and provide leadership on complex, highly visible, or politically sensitive…
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OneStream Lead Analytics and Insights Engineer II Manager
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Seattle, WA
As a Manager, Technical Transformation on the Business Finance team, you will be responsible for leading the design, integration, and architectural governance of OneStream solutions that…
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Cyber SAP Internal Controls Manager/ Engineering Manager II
Deloitte
Seattle, WA
…transformation, ERP and cloud modernization, and implementations. The Manager will lead business process and IT general controls strategy, design, testing, and deployment across SAP ERP…
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GA
Principal Technical Product Manager, Data & Platform
GE Aerospace
Bellevue, WA · Redmond, WA · Seattle, WA
- $152,000 to $222,000 USD / year
…Defense & Systems (D&S) business, the Principal Technical Product Manager, Data & Platform owns the D&S Palantir Foundry environment and leads delivery across the technical teams that build…
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Sr. Program Manager, Accessibility
Amazon
Seattle, WA
As the Senior Program Manager, Accessibility at Twitch, you will have a broad impact across all of Twitch and our Community. Reporting into the VP of UX, you will join our Design team where…
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EG
Product Manager, Team Digital Products
Eliassen Group
Olympia, WA
- $50 to $55 USD / hour
Our client is seeking a Product Manager to own the day-to-day digital product relationship with its teams, primarily supporting team websites, CMS platforms, and related digital…
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Clinical Trial Management Support, Late Phase Metabolic Studies
Eliassen Group
Olympia, WA
Our client is seeking a Clinical Trial Manager to support two Phase III global studies in the MASH therapeutic area. The role will provide hands-on operational support for monitoring visit…
Added 5 mins ago
CH
Pharmacy Technician
CVS Health
Springfield, OR
- $17.55 to $27.55 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 5 mins ago
CH
Pharmacy Technician
CVS Health
Harrisonburg, VA
- $16 to $24 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 5 mins ago
CH
Pharmacy Technician
CVS Health
Powhatan, VA
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 5 mins ago
CH
Pharmacy Technician
CVS Health
Powhatan, VA
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 5 mins ago
CH
Pharmacy Technician
CVS Health
Pittsburgh, PA
- $16.5 to $25 USD / hour
As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our…
Added 5 mins ago
Maintenance Supervisor - 25th Street
Bowery Residents Committee
Manhattan, NY
Maintenance Supervisor leading maintenance operations at BRC's headquarters, serving multi-sheltering programs, including shelter dormitories, executive offices, food service operations,…
Added 11 mins ago
FM
FP Movement Assistant Visual Manager
FP Movement
Salem, NH
- From $24 USD / hour
The Assistant Visual Manager supports the selling, service, and operations of the store with an emphasis on merchandising and display to achieve an inspiring and dynamic visual experience…
Added 13 mins ago
Psychologist- Behavioral Health Interdisciplinary Program (BHIP)
Veterans Affairs, Veterans Health Administration
White City, OR
Added 13 mins ago
Psychologist- Behavioral Health Interdisciplinary Program (BHIP)
Veterans Affairs, Veterans Health Administration
White City, OR
Added 13 mins ago
W
(USA) Pharmacy Manager-$30K Sign On Bonus
Walmart
Mcminnville, OR
- $112,000 to $197,000 USD / year
…policies and local State and Federal guidelines Manages Pharmacy Operations Conducts Associate meetings to identify and respond to their needs concerns and issues related to pharmacy…
Added 14 mins ago
UO
Operations Coordinator
University of Oregon
Eugene, OR
- $19.94 to $29.62 USD / hour
CAS is organized into multiple Academic Support Units (ASUs), each housing staff and managers who provide administrative, strategic, and operations support to multiple academic departments…

Coinbase

Technical Program Manager, Knowledge Systems

Salem, OR, United States

$148,835 - $175,100 USD

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Job details

Pay: $148,835 - $175,100 USD
Posting language: English
Posted: Aug 7, 2026

Original job description

Ready to do the most impactful work of your career? AtCoinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.”learn more about working at Coinbase.

Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly.

What you’ll do:

Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows).
Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans.
Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling.
Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs.
Build and run an operating cadence for technical initiatives, including roadmap tracking, dependency management, risk escalation, and delivery accountability.
Identify opportunities to reduce manual work, improve scale, and prevent headcount from growing linearly with business complexity and launch volume.

Required skills and experience:

5+ years of technical program management, systems implementation, or operational program leadership in a complex cross-functional environment.
Deep familiarity with modern information retrieval architectures (such as vector databases, RAG, and LLM orchestration tools like LangChain or LlamaIndex)alongside CMS platforms, structured content, and metadata models.
Strong systems thinking and operational judgment, with the ability to connect technical decisions to customer impact, specialist usability, compliance risk, and business performance.
Experience translating operational strategy into technical requirements, data schemas, and tooling investments.
Strong understanding of content systems, knowledge management, workflow automation, and internal tooling in operations or CX environments.
Proven ability to drive alignment across technical and non-technical stakeholders, especially where ownership is distributed and tradeoffs must be actively managed.
Demonstrated experience leading ambiguous, multi-team initiatives from concept through launch with clear accountability, risk management, and measurable outcomes.
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

JOB ID: P77124

*Pay Transparency Notice:** *Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$148,835 - $175,100 USD

*Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.
*Equal Opportunity Employer: *Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
*US Applicants: *View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
*Accommodations: *If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
*Data Privacy & Arbitration: *By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

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More about this job

Skills

Unstructured data
Workflow
CMS
Regulatory compliance
Program management
Leadership
LangChain
Systems thinking
Risk management

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